AutoNation USA San Antonio

don’t normally go back to change a review but I felt it was definitely needed and warranted especially since I was giving it such praise before and saying was best place ever. First off do not fall for their this much point inspection on every car bs as it’s definitely not true and I suckeredly believed it without checking every little thing before buying which you should do. I was so excited to finally find the car I wanted that I checked major things then believed that they actually did do the point inspection and nothing would be wrong. We’ll that night driving home on highway noticed how hard was to turn the steering wheel looked it up tho and saw Chevy had a extended special warranty for this exact problem so no big deal I thought. Next day I try messsing with my drive modes since I was able to plug car in and charge battery ( they sold it to me and had me test drive with no battery charge on gas only no electric) that’s when I realized I could not switch drive modes go from electric to gas or sport or mountain mode. I tried to call got told will leave him message and will get call back 2 days later I called again told he’s with customer I’ll personally tell him to call u back when he’s done. Again that day goes by with no call back finally I’m able to get him next day get told my free 3 month warranty can fix it no deductible awesome I think. I go back few days later while on way to Chevy dealership to get fixed and one guy I mention it to even said wait no they should’ve done that here I’m so sorry for that goes to talk to guy sold it to me comes back and says actually take it to Chevy you’ll be good to go and they’ll get u taken care of will have loaner car for you to use also. I get to Call them back to verify some info chevy guy told me. We’ll now I’m told no their is a deductible I’ll have to use my extra insurance I bought for the rental and I can’t get it fixed for almost a month when my paperwork and stuff is finally finalized. I think this is total bs when a guy who works there even said at first should’ve gotten fixed there first and since it was already broken when was bought even tho was told went thru so and so point inspection which clearly isn’t true because would’ve definitely noticed it if checked. So please make sure u check EVERYTHING BEFORE U BUY otherwise they will not fix it and force u to pay to fix something they should’ve fixed before selling it.