Mitchell Buick GMC
Customer Reviews of Mitchell Buick GMC
Review type:
2024 GMC AT4X
by Timsansing on 11/04/2024This was the best dealership. Other dealers in town were not able or wanting to help me. This dealership went above and beyond. Oz was a outstanding salesman and was there for me.Team Mitchell Made it Easy!!
by ‘Turo S A on 07/09/2024My experience with my purchase of a 2024 GMC Sierra 1500 AT4X was easy and satisfying. I am a prepared buyer and I won’t step onto a dealership lot until I’m ready to deal-that makes a huge difference and it made it easier for Janel and… Greg to get down to business and be absolutely helpful and supportive. Great communication, always responsive, finding ways to add greater value to my trade-in and purchase of the new truck, all while arranging ways to have hail damage repaired before I took delivery. That in itself was well worth it. I drove off the lot happy and satisfied. This was just another instance where I was treated with courtesy, respect, honesty and fairness by the team at Mitchell Buick-GMC. For me, this has been a great all-around experience-I’m a repeat customer for good reason!Thank you for your excellent review of Mitchell Buick GMC! We're thrilled to hear that your purchase of the 2024 GMC Sierra 1500 AT4X was easy and satisfying. It's fantastic to know that Janel and Greg provided helpful and supportive service, ensuring a seamless and valuable transaction for you. We appreciate your kind words about our communication, trade-in process, and dedication to ensuring your satisfaction. We're grateful for your repeat business and look forward to serving you again in the future. Drive safely and enjoy your new truck! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Happy camper
by Jodabee on 02/17/2023The salesman and his managers really went over and beyond to make sure I got what I wantedThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Luke Jones, luke@mitchellbpg.com, 325-949-1811
Great Place to do Business
by KSchkade on 11/09/2018The salesman Greg Herridge was very helpful & courteous during the whole experience. He is very knowledgeable with the GMC vehicles. He answered all of our questions which made us feel very comfortable in our 2019 Canyon selection. Also… the finance person Bill Farmer showed us the same courteous treatment during our additional warranty purchase and signing of the paper work. Actually we have purchased several GMC vehicles from Greg before and were very happy with the performance over the years. The Mitchell Buick-GMC dealership is the best ever! I will purchase my next GMC from Greg and most of all I am so satisfied with my new 2019 GMC Canyon.Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Greg and Bill. Please let us know if we can ever help you in the future. Best regards, Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Waste of time
by travisg1 on 11/29/2014In short, waited 20 minutes without being welcomed on first visit and no assistance at all. Returned later and after again not being welcomed stood in lobby only to see a popcorn machine was more important then service. (Full story… below) Upon my arrival I waited in used car lobby for about 20 minutes, I was not greeted and once I was acknowledged that I was a person they still did not great me. I was informed that they were busy and someone would be with me in a little bit. I waited for a few more minutes and was still not helped so I left. I returned about an hour later and sat down waiting to be helped. I wanted there for sometime where a salesman and a potential customer were talking about how long it was taking for him to buy his vehicle. I decided to go to the main building where I was still not welcomed to the business unless you count a head nod from a passing salesman. I stood in the main lobby where I saw about three salesman talking behind a glass office and a manager in his office. I stood there waiting to be acknowledged until a manager of some sort told someone to come talk to me. I was asked if I was helped and said no. He told me he was busy but he asked a female sales person to help me who said she would but she needed to take care of somethings. I watched as she went to take care of a popcorn machine. It was at this time I knew there was no way I could given this company any of my money or time.
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Mitchell Buick GMC. It's great to know that Oz was able to assist you and provide the help you needed. We appreciate your kind words and look forward to welcoming you back in the future! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
by Mitchell Buick GMC on 11/05/2024