Mitchell Buick GMC
Dealership Sales Review
In short, waited 20 minutes without being welcomed on first visit and no assistance at all. Returned later and after again not being welcomed stood in lobby only to see a popcorn machine was more important then service. (Full story below) Upon my arrival I waited in used car lobby for about 20 minutes, I was not greeted and once I was acknowledged that I was a person they still did not great me. I was informed that they were busy and someone would be with me in a little bit. I waited for a few more minutes and was still not helped so I left. I returned about an hour later and sat down waiting to be helped. I wanted there for sometime where a salesman and a potential customer were talking about how long it was taking for him to buy his vehicle. I decided to go to the main building where I was still not welcomed to the business unless you count a head nod from a passing salesman. I stood in the main lobby where I saw about three salesman talking behind a glass office and a manager in his office. I stood there waiting to be acknowledged until a manager of some sort told someone to come talk to me. I was asked if I was helped and said no. He told me he was busy but he asked a female sales person to help me who said she would but she needed to take care of somethings. I watched as she went to take care of a popcorn machine. It was at this time I knew there was no way I could given this company any of my money or time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable