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Customer Reviews of North Central Ford

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260 reviews
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  • Great Job

    4 out of 5 starsby jkowboy52 on 06/27/2016

    All was great until picking up my truck. From time I left counter until my truck was pulled out front was a bit long. Maybe if there ready you should park them out front for faster service. But everything else was a 12 on a scale of 1 - 10
  • Great service after the sale.

    5 out of 5 starsby kelvn8hr on 06/17/2016
    updated 06/24/2016

    As always, when I take my car for regular scheduled maintenance, and recently, a down rite repair, I trust your staff to do the very best quality there is. My car was first diagnosed promptly by Ronnie, and was relieved that the otherwise costly repairs were covered under a recent recall, and also covered under a drive train warranty. The repairs were even made quicker than I had expected, and the car even runs better than the first 3 years I've driven it. Ronnie even gave me very helpful info., and let me know when my car was ready, and expected to be ready. Was also very impressed that he was honest to inform me that I was still under warranty, and qualified one repair under a recent Recall. I am glad I have bought two cars from North Central, and could very well again.
  • Great Dealership

    5 out of 5 starsby Truckowner19 on 06/23/2016

    Everyone was friendly and worked hard to get us the used truck, a Nissan Frontier. We will definitely be back when we need another vehicle.
  • Great Service and nice facility.

    4 out of 5 starsby jcorreu on 06/22/2016

    Took my Ford Fusion in for service. No problems. Excellent Service. I've used North Central Ford for years and think it is the best.
  • Thanks for helping me find the vehicle I needed.

    5 out of 5 starsby omdaddy on 06/22/2016

    After selling the ranch I needed a smaller vehicle than a long bed pickup truck. Tom Nazar helped me find a used vehicle that is easily parkable in the city but still rough enough for the wilderness, plus has some cool options that I didn't know I couldn't live without. Thanks North Central Ford!!
  • Efficient oil change

    5 out of 5 starsby Nepolyakjr on 06/22/2016

    Great experience. Need to show The Works coupon in advance.
  • Excellent

    5 out of 5 starsby jvizina on 06/16/2016

    Russell in service again went 100 extra miles to help me get my beautiful Fusion back home to me. He has always been a consumant professional and I'm always treated like 11st class customer. Also Mr Richard Dunkerson has provided me with compasion and has always seen to it that my needs were met and has always exceeded my expectations when it comes to customer service after the sale which is non existent every where else in the industry. I give the whole service staff 5 out of 5 stars foe excellence. Johnny Vee Vizina
  • Great Experience at North Central Ford

    5 out of 5 starsby tamusa1117 on 06/03/2016

    Loved my experience at North Central Ford. Puchased a certified pre-owned 2013 Ford Fusion. They had a great selection; I was able to find a Fusion with the exact specs that I was looking for. Norm Heinz helped me through the process and was supremely helpful. I was a bit specific in what I wanted, and Norm was able to identify the best fit at the best price. He answered all my questions, and made sure we walked through the entire vehicle before I decided. I worked in the finance office with Shahan, who did not try to push or pressure me into anything more than what I wanted in regards to warranties, etc. They worked to help me find much better financing than what I came in with. I got a great rate, considerably better than the ones I had shopped previously. I am very happy with my purchase, and love my new ride! I will definitely be paying Norm another visit the next time I am looking to purchase a vehicle. Thanks North Central Ford!
  • Great car-shopping-and buying experience

    5 out of 5 starsby 60Falcon on 06/02/2016

    If you are going to deal with a retailer; North Central Ford is only place to go. These people exemplify just the opposite of all of the horror stories of the retail car business. Very professional, knowledgeable, courteous and helpful. I mean top notch. Also the Ford lineup of product is the most impressive I have seen in my 53yrs. of buying cars. And the horror stories of what happens after you sit down with the credit mgr? Ain't happening here. Joe, the ultimate professional, also very helpful courteous, professional and knowledgeable. Also very expedient. did not have to spend three days to get a deal done. People of integrity, stuck to what they promised. And I do love my new Ford Titanium. I have always wanted a "hot-rod Ford" and I already have my two dollar bill :)
  • Good Service

    4 out of 5 starsby grollins on 06/02/2016

    A good service experience... I got the "The Works" done on my F-150..
  • Car sales

    4 out of 5 starsby MartinC40 on 06/01/2016

    2016 Mustang Coupe V6,base model should have went up one more step. Sale quick and easy. Financing Department worked fast and smooth. Joe B.was great on that. Salesman Joe M.was great.
  • Graet services

    5 out of 5 starsby Eddyand on 06/01/2016

    I've take my car for a service, All the proces was easy and profesional maner, I'll recomend to all my friends and family.
  • Great Sales Team Support!!!

    5 out of 5 starsby ClarkP28 on 05/31/2016

    I purchased a F150 and really appreciated Tom N. (Sorry not sure on Spelling). His Manager as well very helpful and respectful through the entire process. If the Service department is as good as the sales department I'm coming back for my next vehicle.
  • Service at North Central Ford

    5 out of 5 starsby Mustang6788 on 05/31/2016

    I purchased a 2015 F150 Supercrew Lariat this time last year. I have bought previous vehicles from this dealership because of the non stressful ease of dealing with this dealership. Every time I have my vehicles serviced here, it's always pleasant. The service advisors are great and very helpful. Keep doing what you all are doing. I will continue to purchase vehicles from this dealership and have my vehicles serviced there as well. Thank you for your excellent service.
  • Excellent as always

    5 out of 5 starsby Darjudlynn on 05/29/2016

    There's no place better than North Central Ford, especially with employees like Roy Coleman. Great with customers. Follows up from beginning to end. Shout out to the cashiers also. Thanks you guys.
  • Low pressure

    5 out of 5 starsby dcmorse on 05/27/2016

    Came in looking for a used F150, 3 days later left with a new F150. Couldn't be happier. Buying experience was no pressure, and smooth.
  • Great experience

    5 out of 5 starsby fordfan36 on 05/21/2016
    updated 05/31/2016

    Professional and courtesy... I could not ask for better. thank you for all that you do.
  • First 5000 mile checkup and oil change

    5 out of 5 starsby Gmabev12 on 05/25/2016

    I have never been disappointed with the service I receive at North Central Ford. A very professional atmosphere all around.
  • Great Service

    5 out of 5 starsby mebinder on 05/23/2016

    I purchased a 2015 Expedition in November 2015. I was really pleased with everyone that I dealt with. Last week I brought my new Expedition in for its first oil change and check up. Everything went smoothly. I will be back.
  • Great Service at North Central Ford

    5 out of 5 starsby Penquin33 on 05/11/2016
    updated 05/23/2016

    Roy did a great job! Kept me well informed throughout the process.
  • All around great service

    5 out of 5 starsby Warrenichi on 05/19/2016

    Everyone was great, from sales rep to finance dept. A+ However, I just received a voicemail from Morgan about scheduling an appt to get my hail damage fixed. I just purchased this truck, so hopefully there isn't any damage on it. I'm going to look it over after work today.

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