North Central Ford
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Customer Reviews of North Central Ford
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260 reviews
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The Right Advice at the Right Time
by RKopecki on 03/29/2016I was helped in our process by a man who has assisted us before in looking for a replacement for our 2008 Focus. He was quick, thorough, gave us informed and timely advice and explained many needful aspects to my son Michael who is a… first-time buyer. My son bought a new Ford Focus due to this man's help and work on our behalf. Thank you, Chris Martin - and North Central Ford!Happy
by Beal4603 on 03/25/2016Great job no problem have been having north central ford do all purchasing and service for over 16 yrsAwesome Facilities and very clean open area with new age accomodations
by fordowner50 on 03/24/2016My experience is always great for I have the Best adviser Charles Schrieber always looking after everything very detail orientated towards a customers needs and service so Hat's off to you AAAAA++++++ Thank you again see you next visit for… service since 1992 returning customer. Steve C.North Central Ford
by reservoirguy on 03/24/2016I had only recall work done but the timing was perfect. I'm just curious why my passenger seat was pushed forward and my glove compartment had been opened. I knew it had because my trash bag that hangs on it was in the floorboard. I'm… used to my radio and headlights being turned off every time I take it in for service but my glove compartment being opened is a mystery.Great service
by Ronpeel3107 on 03/21/2016Very professional great service dead battery replaced with motor craft battery. Honored warranty very pleased with service and the priceFriendly staff, clean facilities and fair prices.
by wafredrick on 03/21/2016I always have a great experience when having my Ford Escape serviced at North Central Ford.Great service
by mminissale on 03/18/2016Car done earlier than expected, easy to make appt., price was less than estimate although there is a new charge of $21 for oil disposal that I never had to pay before for an oil change making them now less competitive than other Ford… Dealers.North Central Ford
by windsearcher on 03/13/2016I recently wrote a scathing review of North Central Ford. I wrongly assumed they were avoiding dealing with my concerns when, in fact, they were carefully evaluating and researching my issues. When they did make contact, their response… and solution to my concerns was really teriffic. Their communication with me was clear, knowledgable, transparent, empathetic and absolutely aimed at a very productive win-win. I simply couldn't be happier. If you are considering the purchase of a new Ford or having your current vehicle serviced, may I suggest you seriously consider giving North Central Ford a call. You'll be happy with the result.GREAT
by Texas12345 on 02/25/2016The best experience was with Charles Schriber Very detail & taking time to explainHighly Satisfied with North Central Ford
by joehillis on 02/24/2016Ronnie Ralph gave what I call super over service. He went out his way to get my truck in, looked at and fixed. He kept me updated and made sure I understood what was happening with my truck. I appreciate the customer service he gave, koodos… to both North Central Ford and Ronnie.Re-programming of the PCM
by Shoemaster on 02/23/2016My 2014 Mustang GT CS was getting an engine check light. I brought car in and the service department did a programming of the PCM and then rest the codes. Had my car ready in less than 2 hours and the code name came back yet.Windows tinted and repair to a trim piece on the back bumber.
by bhyde999 on 02/08/2016updated 02/23/2016The service to my vehicle was completed in the timeframe promised.Wonderful Service & Beautiful Dealership
by Imloyal2u on 02/23/2016We have been long time customers of North Central Ford. We went in really just to "look". I had heard advertisement about Ford Truck Month on TV. I knew that my husband really needed a new truck but like most men he was being stubborn… about it soooo.. I decided to be a little sneaky and tell him I wanted to go look at the Ford Edge. Well the sales staff was wonderful at North Central Ford. They were so helpful & thorough. Showing us different vehicles &different things they offer. They actually ended up getting my husband in a brand new Ford F150 XLT with all the things he wanted in a Truck "And" me in a Brand New Ford Escape fully loaded. We are ecstatic! I just can't believe we both have brand new vehicles at the same time. We are so thankful & overjoyed with the people, the experience, & the vehicles. I Love you North Central Ford! You guys keep pleasing Again & Again. I think you "Rock" Doug Miller, Damita Kynard, Kevin in finance (same name as my husband) forgive me not remembering your last name , & Jishai LawrenceHeadlight repair
by Amerritt8435 on 02/20/2016Jim Ayo was very helpful and worked hard to have my vehicle and repairs done quickly and effectively. Thanks for your hard work Jim.Well Done
by lwickstrom on 02/21/2016Job well done. Had to get an entire engine replaced and North Central Ford made the repair as smooth as possible. Will recommend to others in the future.Awesome new facilities !! Great people !! Highly recommended !!
by Fugitaboutit on 02/18/2016Purchased 2013 Ford F-150 from another dealership, who, offered me the "bumper to bumper" waranty. Like a lot of policies, it covered most everything, but, hoses, and, who knows how much I'll be surprised later?? Then, to add insult to… injury, I'm charged dealership prices $477 for a freakin water hose ???? Other than that, the guys were very attentive, quick, and friendly.Car maintenance
by Ken3554 on 02/17/2016Well let me start by how courteous the service department and staff have always treated me. That matters to me . Please make it known how I and others customers appreciate all they do and treat us. I have been buying cars for over 25 years… and I will your team is among the best. Also I will like to point out that they take care of any problem or concerns that I may have. Example I came in for a oil change and tire rotation . I also had the service guys look at a front tire gouge I had gotten from driving. They checked out my tire and said it was safe that it wasn't losing air. Since I drive a lot and have clients and take care of the sick it's important I keep up my car . I have peace of mind knowing I'm safe driving and I wanted to touch base on that.2013 Ford F150
by akamal4 on 02/17/2016Professional and Courteous. Called us to confirm appointment and followed up.Great service
by Lovemyford4365 on 02/15/2016The staff was courteous and kept me updated on the progress of repairs.Great Service Provided
by vmc101824 on 02/14/2016Russell Huffman was my Service Advisor. Russell and his team went above and beyond to make sure I knew the status of my vehicle each day as well as testing it for additional issues. Russell and his team will be my go-to team in the future… for anything that comes up with my Ford Escape. Very pleased with the customer service!Best in Dallas area
by Sableindian on 02/12/2016Rodent damage is no joke. When I brought my car in because I had 3 lights on my dashboard, Priscilla Parker identified it immediately. She saw I was a bit dazed from disbelief and let me know all the positive steps to take. The car was… ready in a surprising 2 days. She called me right away. She went the extra step in changing my speedometer back from km to miles and helped me pop the hood. Thank you Priscilla. The waiting room is beautiful, spacious, and clean
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