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North Central Ford


1819 N Central Expy, Richardson, TX 75080 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (6)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
North Central Ford
Written by windsearcher on 03/13/2016

I recently wrote a scathing review of North Central Ford. I wrongly assumed they were avoiding dealing with my concerns when, in fact, they were carefully evaluating and researching my issues. When they did make contact, their response and solution to my concerns was really teriffic. Their communication with me was clear, knowledgable, transparent, empathetic and absolutely aimed at a very productive win-win. I simply couldn't be happier. If you are considering the purchase of a new Ford or having your current vehicle serviced, may I suggest you seriously consider giving North Central Ford a call. You'll be happy with the result.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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