Lute Riley Honda
Today 08:30 AM - 08:00 PM
Customer Reviews of Lute Riley Honda
Review type:
Buyer
by Meval2025 on 05/28/2025
Noe was very profesional and kind since the first moment he showed the cars to us, he solved all the questions about the features of the new car,we will recommend to friends and family to look for him when they need are shopping for Honda… cars
244 reviews
Sort by:
Still the Same
by enlee3218 on 03/15/2017Our family has used exclusively Lute Riley Honda for the past 9 years for our Honda Car Service. Their service has not disappointed us at anytime. It is a testament that of their service that we still come to them after this past 9 years… and looking forward into the years to come.Thanks for the feedback, Enlee3218. We strive to provide excellent service to our customers at Lute Riley Honda. Glad to hear we surpassed your expectations! Come back and see us anytime!
 -Your Lute Riley Honda Team
Hassle Free Purchase
by tuazimoto on 03/12/2017We worked with Maricar Randle on our son's first car purchase and she was a pleasure to deal with. She knew her stuff and was very patient in helping us go through different cars and options. Our 2nd car is due for a replacement soon and we… will be going back to her to purchase another car.Glad to hear we surpassed your expectations! We will be sure to let Maricar know that you were satisfied with the service. Have a wonderful day! Come back and see us anytime!
 -Your Lute Riley Honda Team
3rd Honda Accord Purchase
by micc1020 on 02/15/2017This past week I purchased a 2017 Honda Accord EX-L from Lute Riley Honda in Richardson, TX. My salesman was Marc Dupuy. I highly commend Mr. Dupuy for the professionalism he demonstrated throughout my entire purchase. He handled the… entire sale very smoothly with great ease and no pressure at all. I got everything I requested, without any hesitation whatsoever. This is the third (3rd) Honda Accord that I have purchased from Mr. Dupuy the first was a 1996 Honda Accord, the second was a 1998 Honda Accord. I purchased several Hondas since then at another dealership in Dallas, and this time, chose Mr. Dupuy at Lute Riley Honda again, and so glad I did. This is my ninth (9th) Honda Accord I have purchased since 1982. Obviously, I am sold on Hondas. Does Honda have any special rewards for an individual who has purchased that many (smile)?? Mr. Dupuy, in my estimation, is a Top Professional Salesman who made this sale a totally positive experience in every aspect. Lute Riley has always given me great service. Needless to say, I am fonda Honda Mary Carlin, Dallas, Texas2nd car, same dealership!
by Reneekris on 02/12/2017Due to a bad car wreck I was forced to by another car in a short amount of time. From day one the Lute Riley dealership was respectful to my situation. Why should I expect anything less, I bought my first car from here ten years ago. If it… ain't broke, don't fix it!!! I visited and spoke with other dealers in the area and none could match Lute Riley's price or customer service. If you need help finding the car that works with your budget, definitely go see Harrison & Javed. They are awesome!!!! I work in HR so I know good customer service when I see it!!! With all of the stress that comes with a wreck, they were a breath of fresh air! I greatly enjoyed my experience and would recommend this dealership, Harrison & Javed to any and everyone. Thank you guys so so much!!!!Reneekris, thank you for leaving this detailed feedback about your experience with Lute Riley Honda. You made our day! We always love to receive great feedback.
Excellent attention
by texasdingo on 02/09/2017Having gone through a divorce I was worried about getting into my own vehicle. Lute Riley worked with me to get me the car I was wanting. The customer service from John C. in Sales and Clint from Finance was nothing less than fantastic and… seamless! Thank you for easing my mind!!Thank you very much for sharing these comments, Texasdingo. Wishing you a great day until the next time we meet.
Great Buying Experience
by JaseLivi on 02/09/2017We have always stayed away from dealerships and bought from private owners because we wanted to deal with someone we could trust. Justin Harmon changed our buying pattern and helped us find a great family vehicle that fit our budget. He… was honest and upfront about everything good and bad about the vehicle we chose. We never felt pressured, and always felt like we were buying a top quality vehicle, No Surprises. Thank you Justin!Thank you very much for sharing these comments, Jaselivi. We always love to receive great feedback.
Jason and Phillip
by Zraneem on 02/07/2017I had my car towed and brought in to lute Riley after my battery died. Jason Greathouse and Phillip Arnold took amazing care of me. Not only did they get me a new battery, noticed I needed an oil change and cleaned my car. I was in and… out pretty quickly and felt very well taken care of. Highly recommend their services!Wonderful first time car buying experience
by Tedthefourth on 02/05/2017I came in to Lute Riley expecting to be harassed, pushed, and bullied in to buying a car. Everything I've heard from friends and family makes it seem like a huge hassle but this could not be further from the truth. My sales guy, Justin, was… wonderful. He was informative, kind, and knowledgeable without being pushy. I was so nervous that when he left to go do paperwork I had to pace around outside but it truly was a wonderful experience. I would totally recommend this dealership to anyone who asked. Thanks to Justin and my finance guy, Kim, I walked out a happy first time car buyer. Thanks to Lute Riley and those two great guys at the dealership!Job well done
by Sabiko1 on 01/12/2017updated 01/20/2017Honest at front service without hassle, is the service I experienced with my advisor, Michael Ellis.Service 1/11
by ArthurP84 on 01/12/2017updated 01/20/2017Robert Medrano handled by service request courteously and professionally. I was very happy with the outcome.Buying Experience at Lute Riley Honda
by PlanoMike72 on 12/01/2016Marc Dupuy made the process go very smoothly. Needed a Fit for my daughter and Marc found just the right one in a nice red. No high pressure sales tactics, just explaining the car and how it would Fit (excuse the pun) my daughter's needs… in college. No haggling but got to a very fair price on the car and the trade-in. This is the third Honda we have bought at Lute Riley. We've shopped other Honda dealerships in the area but always end up buying from Lute Riley with Marc to help the process go well.Ms.
by BigDgal on 11/07/2016updated 11/22/2016Above and beyond what was expected. Amazing customer service by Michael and Juan.2016 Honda Pilot with _ dream car
by Naskhan on 10/13/2016updated 10/24/2016Lute Riley Honda dealership gave me an exhilarating car buying experience with my 2016 Honda Pilot exl. Folks were genuinely honest and extremely helpful. I do not recall such respectful and kind reception from any other dealership in the… paSt and I have bought more than 10 new cars in the last 30 years. I highly recommend this dealership for your next Honda purchase. Get with their super salesperson Jacky Hoang to get the best car and price. 2016 Pilot is a joy to drive and my family of 6 just love it!Loyal Lute Riley Honda Customer
by 2015Honda84 on 10/17/2016Mark Dailey continuously delivers quality customer service. He keeps me informed on status of vehicle while I wait on service being performed. He also returns phone calls in a timely manner.The Way Customer Service I Supposed To Be
by Seawolf26 on 10/12/2016I had 2 CRV's that needed the software update. Additionally, one needed an oil change and tire rotation while the other needed to have the TPMS checked for problems. Lute Riley was able to get them done one after the other and returned… the both cars washed as well.Leaky tire fixed
by hopscotch55 on 09/29/2016I'd been adding air to a leaky tire for a couple of weeks after the tire pressure warning light came on. I drove the car to Lute Riley, where they fixed the leak while I read a couple of chapters from a book. I will definitely return!dishonest
by Bryan_Du on 09/27/2016They were very dishonest. The monthly payment they calculated were more than $50 compared to loan payment calculated by bankrate.com. BE AWARE!Oil change
by sjeffrey202 on 08/20/2016Great service! Quick and efficient!Good experience at Lute Riley Honda
by dgrounds34 on 08/09/2016After an initial rough start with discussing value of a trade-in and the purchase of a new Ridgeline, the people at Lute Riley Honda were very courteous, straightforward and easy to work with. In the end, I thought that they were very fair… in their negotiations and the sales person, Jacky, was very helpful.Express Service
by Guehler on 08/05/2016Express Service oil change and maintenance was quick and efficient, as always.Great service on Air Conditioner
by Traveller63 on 07/27/2016updated 08/01/2016Was traveling through Dallas with family and air conditioner went out. With temperature nearing 100 degrees no way we wanted to keep traveling. Luckily the service department at Lute Riley Honda took us in right away and got us fixed up… and on our way in no time. Great service! Greater people!!
About our dealership
Thank you for your kind words! We are thrilled to hear that Noe provided you with exceptional service during your car shopping experience. We strive to provide our customers with professional and knowledgeable assistance. Thank you for choosing us and for recommending us to your friends and family. We appreciate your business and look forward to seeing you again in the future!
by Kennedy Seaton on 05/29/2025