Customer Reviews of Philpott Ford Sales
Review type:
The Philpott experience, buy my 2023 ford Explorer
by bobrcno on 05/23/2023Everyone that we dealt with from Don Collins, our salesman, Chris Doyle, finance manager and Mike, sorry, forgot his last name, sales manager, knew me or my wife or my daughter-in-law's family, and or my grand kids. The entire sale took… several hours, but we visited three dealerships. We got the car we wanted, but not the color (buts that's ok too).Mike and Don did everything they could to close this deal with my sweet trade in to make me happy.Great salesman experience
by GleasonT on 03/10/2023Had great experience from Brice in purchasing our vehicle. Would recommend or Lisa when purchasing a vehicle thereWe're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
LOVE my ride!
by EDGEowner on 07/26/2018updated 08/09/2018The vehicle was selected for me with everything I requested and more. After driving the vehicle and appreciating all of the perks and newer features that came with it, it was an easy decision to make to move forward and finalize the… purchase. I LOVE MY NEW RIDE!!Edgeowner, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
New F150
by Jdmoses on 01/29/2018updated 02/08/2018During the two weeks I spent deciding what I wanted to purchase the salesman was very helpful. I was not bombarded with emails or phone calls trying to convince me to make a purchase. They offered me all the assistance I needed to make the… right choice and left contact information for further questions. Their price was better than all other dealers in the vicinity by quite a bit. Good experience and a fair price sure made it a lot easier decision. Love my new F-150.Jdmoses, we are so pleased you enjoyed your visit to Philpott Ford! We are always more than happy to assist you if anything else comes up. Take care!
New Ford F 150
by BarbarFregia on 11/16/2017updated 11/27/2017I wish it had carpet. We didn't realize that. I wanted chrome bumper and grill. But we also think we should have insisted y'all tint the Windows. We were really nervous we'd make the right choice we just couldn't think. I believe we could… have gotten a better deal. But good news is you people are very ,nice. I hope my husband Really like it.Hi Barbarfregia, thank you for taking the time to leave a review for us at Philpott Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Perfect Sales
by dmlaear on 11/06/2017updated 11/27/2017Our salesman, Mark was extremely attentive to our needs as customers, Since we lost 3 vehicles during the Hurricane Harvey Flooding, we were shell-shocked. Mark was considerate of our loss and allowed us the time to decide what type of… vehicle we needed in order to begin the replacement process that was ahead of us. Kymberly A. LaNear At 55 years old, we have purchased several new and pre-owned cars over the years. We prefer the Ford brand and we normally purchase most of our vehicles from Sour Lake Ford. With the wide spread devastation of hurricane Harvey, selection and availably was slim all over our area. Out of necessity we took a look at Philpott Ford. We met Mark Fiorenza. We looked at new and used Escapes and Edges. We finally settled on a new basic model Edge. Just before signing, Mark suggested my wife drive the SUV once more. She did and found the manually adjustable seats could not adjust to a comfortable possession, so her leg would go to sleep while driving. Mark once again searched diligently for an Edge with more adjustable seats. He found one and she drove it. With the leather seats and the fully adjustable positions, she was able to drive it without issue. Now Mark really worked even harder at this point. He found one in Louisiana and got it on order to be transferred to us in Texas. While we were waiting we happened to notice a new arrival, just off the truck that day. We drove that Edge home that day. This is the simple version of the sorry and we should also mention that Mark worked very hard with the finance staff to keep price within our budget. I have never written a recommendation for any sales person, ever. However, I am compelled to write these words as it is well deserved. We will be coming back to Philpot Ford for future purchases. Mark is probably the best sales person I have ever had the privilege to meet. David M. LaNearHi Dmlaear, thank you for taking the time to leave a review for us at Philpott Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
New car experience
by Nicinell12 on 09/21/2017Best experience ever!! Brunson Ableson is the man, and did the best job, we couldn't be happier!!Nicinell12, we are so pleased you enjoyed your visit to Philpott Ford! Your feedback means a lot to us, and we will be sure to pass your review on to Brunson. Have a wonderful day!
2017 Explorer
by Damontedford on 02/24/2017updated 03/03/2017Excellent, friendly service with no wait. Just how I like to buy vehicles.Fusion 2016
by Annette28 on 12/23/2016Fast, no pressure, willing to make a deal.Excellent service
by Jamie90 on 11/05/2016Mark Frionza (spelling might be wrong) has and always been a great help. LOVE coming to see him. Just like Cory Lunceford. these two men go beyon their way to help the costumer!Enjoyable, straightforward buying experience
by Aggie71 on 10/04/2016updated 10/10/2016My salesman, Mike Allen, was knowledgeable and helpful. He gave me what I consider to be a fair price. I would buy from Philpott again.Great dealership!
by Lanston96 on 08/01/2016I enjoyed my purchase and got a good deal with friendly service!Very happy!
by GerryLa on 06/30/2016updated 07/08/2016The sales rep was very helpful in meeting my needs. Worked to get me the deal I wanted, In the process of learning all the new technology on the car. Very satisfied with the salesman's help and the car.Best car buying experience ever!
by MrTwister48 on 05/05/2016Just bought my 3rd vehicle from Philpott Motors in Nederland. They beat any deal I could find in Houston. Just bought a 2016 Ford Truck and I can say without a doubt it was the best car buying experience ever, and I have bought a lot of… vehicles in my life. The sales staff was professional, Mike Allen, Darren Roger were great. I will be buying my next vehicle from Philpott.care service
by cynbak2000 on 02/10/2016Mr. Ed my consultant was fabulous. He took very good care of me and made sure that i knew everythingAwesome Customer Service!!!
by Kbenoit10 on 05/21/2014updated 06/02/2025I would recommend Mark F. to friends and family. He was very patient and gave us excellent customer service! He was awesome!!Great Experirnce
by Ldoucett on 05/22/2014updated 06/02/2025Mark did an amazing job working with us and getting a great price. Did everything he can to make us happy and satisfied.Hi Ldoucett, Thank you so much for your feedback. We are so pleased that Mark was able to exceed your expectations and help guide you into a great vehicle!
We know that where you buy your next car is just as important as what you buy. Which is why every member of the Philpott Ford team works hard every day to provide our customers with a one of a kind shopping experience.
That understanding is why Philpott Ford has been around, serving southeast Texas, for over 65 years, since Mr. W.F. "Bill" Philpott bought Dale Motor Company in 1950 and set up shop on Port Neches Avenue. Today, we're headquartered out on Highway 69, and we're part of the Sonic Automotive group, but that has only helped us serve you better. Our location has given us the room to grow and continuing meeting your needs, and Sonic gives us access to a larger inventory of vehicles and the ability to pass along even better prices on our cars, trucks and SUVs
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
We're happy you found our staff to be so supportive during your experience here at Philpott Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
by Katie Rutherford on 05/24/2023