Philpott Ford Sales

Our salesman, Mark was extremely attentive to our needs as customers, Since we lost 3 vehicles during the Hurricane Harvey Flooding, we were shell-shocked. Mark was considerate of our loss and allowed us the time to decide what type of vehicle we needed in order to begin the replacement process that was ahead of us. Kymberly A. LaNear At 55 years old, we have purchased several new and pre-owned cars over the years. We prefer the Ford brand and we normally purchase most of our vehicles from Sour Lake Ford. With the wide spread devastation of hurricane Harvey, selection and availably was slim all over our area. Out of necessity we took a look at Philpott Ford. We met Mark Fiorenza. We looked at new and used Escapes and Edges. We finally settled on a new basic model Edge. Just before signing, Mark suggested my wife drive the SUV once more. She did and found the manually adjustable seats could not adjust to a comfortable possession, so her leg would go to sleep while driving. Mark once again searched diligently for an Edge with more adjustable seats. He found one and she drove it. With the leather seats and the fully adjustable positions, she was able to drive it without issue. Now Mark really worked even harder at this point. He found one in Louisiana and got it on order to be transferred to us in Texas. While we were waiting we happened to notice a new arrival, just off the truck that day. We drove that Edge home that day. This is the simple version of the sorry and we should also mention that Mark worked very hard with the finance staff to keep price within our budget. I have never written a recommendation for any sales person, ever. However, I am compelled to write these words as it is well deserved. We will be coming back to Philpot Ford for future purchases. Mark is probably the best sales person I have ever had the privilege to meet. David M. LaNear