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Customer Reviews of Tipton Ford Lincoln

Review type:

Overall service rating

5.0
5 out of 5 stars

(3 reviews)

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3 service reviews
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  • Service dept

    5 out of 5 starsby Juanita on 08/24/2023

    On time..good job
    • Hi Juanita, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

      by Harrick Newman on 08/26/2023


  • Oil change

    5 out of 5 starsby Caleb M on 08/18/2023

    Inspected everything for me and changed my oil in a timely manner without skipping steps
    • Hi Caleb, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Stephanie Mavis on 08/23/2023


  • Love my Tipton Ford

    5 out of 5 starsby Kristi D on 08/07/2023

    The team at Tipton Ford is top notch and works to get you in and out in N efficient and effective manner. I appreciate their attention to detail.
    • Hello Kristi, thank you for taking the time out of your day to tell us about your experience. At Tipton Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

      by Abbott Carter on 08/09/2023

The following reviews are more than two years old. They are not included in the overall rating.
51 service reviews

  • Angie Thompson Smith

    5 out of 5 starsby Angie nts on 04/27/2023

    All went great and I was kept informed of every step Please thank the young lady that called me. Just an over all good experience Thank you.
    • Thank you for taking the time to tell us about your experience with Tipton Ford. We appreciate your feedback and are happy to hear that your interactions with our service team were pleasant and helpful. If you have and additional comments or ideas to help us make your experience fast, easy, and convenient, please contact me at 936-564-7337 Ext. 1128

      by Michael Slaten on 06/22/2023


  • Excellent and timely service

    5 out of 5 starsby SEZiriak on 03/06/2023

    Agents are always kind and accommodating
    • Thank you for taking the time to share your feedback about your recent visit to Tipton Ford. We are happy to hear that your experience with our service team was positive. For more ways to improve your experience with Tipton Ford and your vehicle, check out Tipton Tips at our YouTube channel. https://bit.ly/TiptonTips

      by Michael Slaten on 06/22/2023


  • Good service

    5 out of 5 starsby J Mac Purses on 01/30/2023

    Timely and efficient.
    • Thank you for taking the time to share your feedback on your recent visit to Tipton Ford. We appreciate your response and are pleased to hear that you were satisfied with your experience. If you have any additional comments or ideas to help us make the customer experience fast, easy, and convenient, please contact me at 936-564-7337 Ext. 1128

      by Michael Slaten on 06/22/2023


  • Tipton Ford Review

    5 out of 5 starsby Charles Kent on 01/26/2023

    I had a very pleasing experience having my F250 serviced. All personnel were personable and kept me informed of progress and explained everything in a way I could understand
    • Thank you for taking the time to share your experience regarding your recent visit to Tipton Ford. We appreciate your feedback and are happy to hear that your interactions with our service team were both helpful and pleasant. For more ways to improve your experience with Tipton Ford and your vehicle, check out Tipton Tips at our YouTube channel. https://bit.ly/TiptonTips

      by Michael Slaten on 06/22/2023


  • Tipton Ford service

    5 out of 5 starsby Kent.mahoney on 01/23/2023

    Tire rotation, oil change, new wiper blades…during inspection they found the battery was showing below average charge…replaced the battery as well..
    • Thank you for taking the time to provide feedback regarding your recent visit to Tipton Ford. We sincerely appreciate your response and are happy to hear that our service team was able to take care of all your vehicle service needs. If you have and additional comments to help us make your experience fast, easy, and convenient, please contact me at 936-564-7337 Ext. 1128

      by Michael Slaten on 06/22/2023


  • Always friendly and helpful

    5 out of 5 starsby DavidNH on 11/26/2020

    This dealership always goes above and beyond on taking care of my vehicle. The service people are first rate. It’s always fast and the work is top notch.

  • Oil change on a Volvo at a Ford dealer

    5 out of 5 starsby Buffalo on 07/27/2018
    updated 08/09/2018

    Tipton Ford has done work on my F-250 for a while now , so without a Volvo dealership close I brought my wife’s XC 60 in . The oil service was done quickly and with good value.
  • Good customer service advisor - unsure about the mechanics

    3 out of 5 starsby FordEdgeFun on 07/26/2018
    updated 08/09/2018

    I had an issue and was told it would be a quick fix. The mechanic couldn't figure out how to make the sensors work properly so we had to drop the car off another day to let them figure out how to make the sensors work. Two visits or one and a half days for what I was told was a simple part to replace.
  • Great Service

    5 out of 5 starsby Tate Family on 07/23/2018

    We always receive quick service at Tipton. They go above and beyond to make sure we are satisfied! Enjoy all the extras from free rides, car washes, great snacks...etc.
  • Bumper

    5 out of 5 starsby Deekayz on 08/20/2017
    updated 09/12/2017

    Repairs were completed and I was excited to find my vehicle squeaky clean when I picked it up.
  • Tipton Ford service

    5 out of 5 starsby Sharon4925 on 12/30/2016
    updated 01/07/2017

    Everyone was nice and did the required things for the 30000 mile checkup. Very pleased with the service. Waiting area nice and comfortable.
  • Great dealership.

    5 out of 5 starsby dke1955 on 11/23/2016
    updated 12/05/2016

    Have been a Tipton customer since 1997. Of course there have been some issues over the years but Tipton has always done what was within their power to correct any outstanding issues (sometimes FORD was the hard case not Tipton). Very nice people, very polite. In my opinion they value my business and do their best to insure I am taken care of. As I say I've been with them 20 years...so there ya go!
  • Owner F350 Super Duty

    5 out of 5 starsby Frankie46 on 09/14/2016
    updated 09/26/2016

    I had a very good experience. The work was completed in a timely manner and I had all of my questions answered.
  • Lincoln

    5 out of 5 starsby cowgirl30 on 08/10/2016
    updated 08/23/2016

    The service team at Tipton was awesome. My car broke down on Monday afternoon about 4:00 in Lufkin I called Justin at Tipton, he immediately called the wrecker service to pick me up, bring me to Nacogdoches and he arranged for me to get a rental until my car was fixed. I really appreciate the time and effort Justin took to make sure I was taken care of. Then on Friday when my car was ready, Justin called to tell me I could pick it up, but I had just got word that my sister had passed away. So, Justin kindly offered his condolences and told me to go home and take care of my family and we'd arrange to pick the car up on a later date.
  • A job well done

    5 out of 5 starsby ctown on 07/24/2016

    An issue occurred with my vehicle shortly after I arrived. Justin took care of the issue and chose the method that was most satisfactory to me. The service went above and beyond to continue to make me feel like a valued. Thanks
  • Good Service

    5 out of 5 starsby 2Texas2 on 07/06/2016

    It was convenient to be able to leave my vehicle (while we were out of town) for several days at the Tipton dealership and have Marni contact me with information about repairs. When we did arrive back in town to pick up the vehicle, the work was completed and it seems to be in good working condition now.
  • Professional Staff

    5 out of 5 starsby Frances88 on 06/24/2016

    Tipton Ford has always helped me with my 2011 Ford Edge Limited in a friendly, efficient manner. I truly appreciate Jeremy and all the staff with whom I have come in contact. Frances Nations
  • Prompt courteous service

    5 out of 5 starsby CWElantra on 04/29/2016

    Nice to have a free shuttle back to my office while my car was being checked over. They shared with me what was fine and what may need future attention.
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