Spikes Ford
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Customer Reviews of Spikes Ford
Review type:
Great experience!!
by Jlopezz51 on 02/25/2025
Our salesman Ricardo Garcia was very helpful and friendly! Armando in finance was awesome to us as well.
I recommend Hiram Montero from spike ford. Hiram Montero did an excellent job helping me out. Everything went well he got me in a Ram 2024 the same day just as he promised. I've have had no issue with the Ram as of yet. If you want a smooth transition into a new vehicle call and ask for Hiram Montero.
588 reviews
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Excelente servicio!
by E. García on 11/15/2018updated 11/21/2018Muy rápido y eficiente servicio.Awesome!
by David G on 11/21/2018I purchased a vehicle from Spikes Ford recently. Everything was great from the salesman who worked his best to get me the best deal possible, and all of the staff who made sure I was taken care of throughout the purchase process, this was… one of the best experiences I have had with a dealership. Thanks Spikes Ford!Ms. R. L. S.
by Rosie S. on 10/27/2018updated 11/02/2018They were very patient, positive, committed, courteous, and well informed. I had a very pleasant experience. The best, I would say, I have ever had at a dealership.Great Experience!!
by Wally3737 on 10/24/2018updated 11/01/2018RJ was my salesman in did everything in his power to get me into a new vehicle I would recommend this place to anyone I know . I will definitely be buying other cars from Spikes!Ford
by FordTrucks on 10/31/2018Amanda has always provided great customer service & always makes every customer a priority in satisfaction.Oil leak in Explorer Limited 2014
by D. Dominguez on 10/25/2018My Explorer 2014 with less than 50K was leaking engine oil. I brought the truck to Quick Lane service and received an outstanding service from Amanda Lara and team. They quickly performed a diagnostic and told me the truck had a oil… gasket damaged. The SPikes team fix the problem efficiently , and provided me a car in the mean time my truck was on service. I have bought my two previous cars in Spikes , and this type of service from Amanda and team shows I made the right decision. Outstanding job!Poor Service
by jazz956 on 10/23/2018I am completely dissatisfied with the service at spikes Ford In Mission. Took in my truck last week took all day to tell me a needed a part for my screen to work properly, No call yet my screen doesn't work and they cant even keep their… promises. I will take my business elsewhere. If you are considering buying dont go to spikes.Recall service
by Rene Garza on 10/18/2018Good and fast service on my vehicle.Escape
by Patsy123 on 10/12/2018Great service completed in time promised! As always personnel were courteous and efficient!Mr
by Adalberto on 10/11/2018Chris Garza and Al are great people they treat you like you are family talk to you with great experience they are great people.They go out of there way to helpGreat service!!!
by Jodaro99 on 10/01/2018updated 10/12/2018Could not be more satisfied!!! Customer service was great, friendly personnel and fast service. The coffee and donuts were great too.Recall repair
by texaslaker on 10/10/2018Excellent service with a smile. Got a recall, took it in, had it fixed, took it home. Easy!Great
by 00danny00 on 10/03/2018Great experience great customer service very helpful and knowledgeableMy recent experience with Spike's Ford
by Dee heath on 10/02/2018I was in and out in just a few hours. Chris Garza is an angel and I would recommend her to anyone. She is not your typical sales women, she goes above and beyond and treats you like family. Everyone at Spike's Ford was so friendly and… helpful and made what can make for a long and trying day easy and exciting. Thanks to everyone who helped me get into my brand new beautiful car. I love it!Above and Beyond Service!
by angdanielle on 09/17/2018Excellent customer service. All staff was polite, attentive, and extremely helpful. I would recommend Spikes Ford Service 10 out of 10 times. I didn't think my car would be repairable, but in no time at all they had it up and working. They… always kept me up to date with information and what was going on, along with making sure I understood exactly what was wrong. Best Service I've ever had!Oil change
by Solutinaf on 09/03/2018updated 09/12/2018Great experienceQuick Lane Top Service
by Ford F-150 on 09/11/2018Spikes Quick Lane is very fortunate to have an employee like Amanda. She has always provided my wife & I with the up most excellence in service & dedicationSpikes-Awesome
by happy client on 08/29/2018updated 09/04/2018Everyone at Spikes is awesome! They are extremely helpful and make you feel like family.Fusion Repair
by JohnHam on 08/28/2018updated 09/04/2018Had a battery issue that was resolved quickly.Mr
by Roel Garcia on 08/29/2018updated 09/04/2018Took truck in for oil change, service tech call me and told me I needed new tire, ( this is Friday 10:00 am) I said find, wanted to upgrade from size 33 to 35, went at 5:00 pm to pick up truck, had install 33 again,,, loss all that day,… pick up truck Saturday afternoon, with same old tires re install,,,,they told they had 35 ready to be install, they just didn’t now they also needed different size rims,,,,, nobody knew anything about tires,,,,, this is the second bad expirence that I have encounter at spikes,,,, I no going to have a number 3, so long and hope you all find a better team2013 F-250.
by Gil1267 on 08/26/2018Awesome service department. They explained every detail and even helped with a rental car. Great job!!!
Ford F-150
Ford Explorer
Ford F-250 Super Duty
Chevrolet Blazer
About our dealership
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Roman Brooks on 02/26/2025