Spikes Ford
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Dealership Service Review
service Rating
Mr
Written byon 08/29/2018
updated 09/04/2018
Took truck in for oil change, service tech call me and told me I needed new tire, ( this is Friday 10:00 am) I said find, wanted to upgrade from size 33 to 35, went at 5:00 pm to pick up truck, had install 33 again,,, loss all that day, pick up truck Saturday afternoon, with same old tires re install,,,,they told they had 35 ready to be install, they just didn’t now they also needed different size rims,,,,, nobody knew anything about tires,,,,, this is the second bad expirence that I have encounter at spikes,,,, I no going to have a number 3, so long and hope you all find a better team
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes