Spikes Ford
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Customer Reviews of Spikes Ford
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Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
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The following reviews are more than two years old. They are not included in the overall rating.
555 reviews
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Ford Ranger XLT
by Unknown2 on 09/15/2020Very professional and courtesy.. they treat there customers like family..I always been a ford person and purchased several vehicles at Spikes Ford..Always good Service.
by Astrodude on 09/11/2020Excellent service every single time. Bought my truck at Hacienda Ford but because of their lack of service I moved to Spikes Ford. Smart move and I’ve not been sorry once since making the switch.Great Dealership
by ElCuh956 on 09/08/2020Purchased my new mustang gt from this dealer and i i gotta say i loved the way i was treated as soon as i arrived i was greeted by the salesman shout to cody for making my purchase fast and smooth and explained everything about the car.… From now on spikes will be my to go to ford dealer.Service Diagnosis
by Don King on 09/07/20202020 Ford F-250 has transmission issue. Dealer cannot find problem, even with a wrench warning !!!!Brakes
by Rob Silver on 08/25/2020Associates were very friendly, they did a very good job.Spikes
by Rodriguez on 08/24/2020Great customer service. Updates weekly. Part was on back order for about a month.Excellent Service
by Tom customer on 08/19/2020Prompt, efficient service from sales staff followed up by a quick service issue in service department.Amazing service
by Elizabeth on 08/15/2020Amazing experience. I am happy about my purchase and for switching over to Ford.Customer Service
by vgcampos on 08/15/2020Eduardo Rodriguez did an outstanding job as our salesman. He was very knowledgeable and patiently answered all our questions. He exceeded excellent customer service while accommodating our request for social distancing. He made sure we were… comfortable during our visit and accommodated request of doing business outside of facility. His excellent customer service played a big factor in our decision to purchase. He's a true asset to Spikes!Fast but excellent Oil Change
by FlyGuide on 08/14/2020Always can count on a good oil change, friendly/helpful people.Great service.
by Erik Dz on 08/14/2020Time and time again, the Spikes Ford Service Department continues to impress me with their exceptional customer service.spikes service
by Robert M. on 08/12/2020on time, got a loaner, hassle free serviceAnother mediocre service at the service department.
by joetruj on 08/07/2020Don't know why service department most of the times (95%) give low class service. The Department is called service department so what should they give service. A week for my vehicle to get fixed according to them waiting for part. Once they… got part after a week I was expecting for the vehicle to be ready by morning,, no it was till end of day. Did. not had the the curtesy to tell me part arrived, I called. When I went to pick up vehicle no apologies no nothing.Service Department that gets the job done!
by J. Longoria on 07/23/2020Friendly and fast service provided by a well trained staff. My truck was delivered as promised and the issue resolved as promised.Geri Witmer
by GandG Hardie on 07/10/2020I just had my oil changed, They did a good job, I was out in about an hour .Great Service
by Troy42056 on 07/06/2020Very clean QuickLane. Did basic service quickly, out within 40 minutes. Went over details of work.MySpikesServiceSurvey
by Rudy Salinas on 07/01/2020Spikes Ford Quicklane continues to go above and beyond with their customer service. I recently had my wife's car go in for tires and brakes and they suggested a four wheel alignment. It drives like a new car and my wife is happy driving her… car again. No hassle, no unpleasant surprises, and no extra charge for the special touches (car wash).2013Ford Focus
by Cynthia on 06/30/2020I didn't know how to feel when my 2013FORD Focus broke down .Spike Ford made me feel I was in good hands .Thank you Spikes. Keep up the good work. . .great customer service
by ricardo díaz on 06/26/2020Extra clean service , excelent attitude, on time !1st oil change and tire rotation
by Sandra1 on 06/17/2020Job was done prompt an efficient. Was text if I needed anything while waiting.Excellent and Friendly service found at Spikes Ford in Mission Tx
by Jake L. on 06/08/2020Just drop off your car and in a couple of hours you are ready to hit the road with confidence that the job was done right. Daniel, Judy and Amanda know how to take care of your Ford so why go anywhere else!
Ford F-150
Ford Explorer
Ford Bronco Sport
Ford Escape
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025