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Customer Reviews of Spikes Ford

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588 reviews
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  • Ridiculous Prices

    2 out of 5 starsby Murphylee on 05/14/2020

    Typical Dealership prices I suppose. Why would I ever want to buy another vehicle from here when it's a one-way street in favor of only the dealership
  • Service

    5 out of 5 starsby Omar3173 on 05/04/2020

    The service was awesome!!! Judy was a great help and answered all my questions!!!
  • Cynthia Sepulveda

    5 out of 5 starsby Cynthia on 04/28/2020

    My new trucks first oil change, tire rotation went well. It was done quickly and I was as able to get my truck back that same day. I have taken and will continue to take my vehicles to Spikes Ford for service. The employees are very friendly and the technicians know what they are doing. I’ve never had any concerns with the services at this dealership. I always go to the quick lane service there and they take care of the issues.
  • Zachary Labus

    5 out of 5 starsby 8zagry88 on 04/28/2020

    Daniel at Spikes Ford provided excellent service, he was very professional & courteous...he explained everything very clearly...I will continue to get my vehicle serviced there.
  • Nilda Gonzalez

    5 out of 5 starsby NildaGlz on 04/23/2020

    This is the 4th vehicle I purchase at Spikes Ford. I love that I can just call Michael Ramirez and tell him what I am looking for. No pressure, no hassle!!
  • Review

    5 out of 5 starsby Nursecyn40 on 04/23/2020

    Great customer service.. Advisor was excellent and attentive
  • Amazing Service

    5 out of 5 starsby jlr14382 on 04/17/2020

    Daniel was efficient, respecting my time allowing me to get back to work quickly while at the same time offering a high level of customer service. 10/10 will return.
  • Doc

    5 out of 5 starsby Doctors on 04/09/2020

    The quick service was fast, and very friendly-helpful
  • F-250 truck repair

    5 out of 5 starsby Juan Ochoa on 03/29/2020

    Was very please with the work that Spikes Ford did with my truck they put me in a rental quick and I like that considering that I'm not from The Valley area I'm from the Houston area and the turnaround for the truck was quick and Elizabeth Mejia was on her A-game keeping me informed about the progress of my truck so thanks to the Spikes Ford team it got done
  • Oil Change at Qucik Lane

    5 out of 5 starsby texaslaker on 03/24/2020

    Excellent service - Outstanding Customer Service. Daniel at the service desk is invaluable to your business. He is polite and very informed of what needs to be done. You need to give that man a raise! I will keep on working on his LSU background, and turn him into an AGGIE! Hahaha Everything about your business is EXCELLENT!
  • Excellent

    5 out of 5 starsby Barbara on 03/16/2020

    Lisandro provided excellent customer service from the moment I stepped in to the building up until my truck was finished.
  • Retired teacher

    5 out of 5 starsby TerryGmz on 03/16/2020

    I had a very good experience getting my oil changed at Spikes Ford Quick Lane. It was pleasant and the service was terrific!
  • Awesome

    4 out of 5 starsby DaliaGomez on 03/03/2020

    I have always been very happy with the service I get done on my vehicle. Thank you for always answering my question truefully
  • Oil Change

    5 out of 5 starsby LMoreno on 03/03/2020

    Scheduled on the Ford app for the following morning and was in and out. Great service!
  • First service

    5 out of 5 starsby ???????? on 02/26/2020

    I took my truck to receive my first oil change and check up,I was received by Mr. Daniel Giles and was explained what my first visit consisted of, he was a very good service attendant , courteous and respectful was very pleased and the service on my truck was great , excellent all around .
  • Satisfied

    5 out of 5 starsby Bbherrera71 on 02/19/2020

    I am pleased with the dealership and the communication.
  • quick lane service

    5 out of 5 starsby charles on 02/13/2020

    Excellent. Treated like a KING.
  • customer

    5 out of 5 starsby laura perez on 02/12/2020

    Ago, Adam and the rest of the team where amazing! Great customer service!
  • Spike's

    3 out of 5 starsby Ttoptino on 02/10/2020

    Everything was great except the lobby,the waiting chairs were out dated
  • Problem not solved

    1 out of 5 starsby Debs718 on 02/04/2020

    I never had any issues until I bought my 2019 ford flex. Being that I only had it for 3 months, (with one month it being in the shop) it's been a nightmare! Within the first few weeks of owning vehicle, we had to replace the battery, then the check engine light. We thought the problem was corrected since it was in the shop for a month, we get it back, and 3 days later, the same issue happens! As a mother of young children who depend on a reliable vehicle, I am on my wits end!!!
  • Great Service

    5 out of 5 starsby Astrodude on 02/02/2020

    Recently needed recall work done on my Truck. Issue addressed within 15 minutes. Fast friendly service

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