Spikes Ford
Back to Service Reviews
Dealership Service Review
service Rating
Problem not solved
Written byon 02/04/2020
I never had any issues until I bought my 2019 ford flex. Being that I only had it for 3 months, (with one month it being in the shop) it's been a nightmare! Within the first few weeks of owning vehicle, we had to replace the battery, then the check engine light. We thought the problem was corrected since it was in the shop for a month, we get it back, and 3 days later, the same issue happens! As a mother of young children who depend on a reliable vehicle, I am on my wits end!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No