Spikes Ford
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Customer Reviews of Spikes Ford
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372 service reviews
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Amanda at spikes ford
by Jzamora on 03/07/2025Thank you Amanda for providing excellent service. Went in for an oil change. Was out in about an hour. Amanda even sent me a pdf of recommended services. Always good customer service at Spikes.Mr.
by Coachav on 10/04/2024updated 10/14/2024The person that helped me was very respectful and knowledgeable.repairs
by fordfixed on 08/02/2024had a great experience getting my car fixed at Spikes Ford. was treated well and got my car fixed in the time I was told. Crew did a great job.We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Fast service
by Hector G on 07/31/2024Great service, fast, reliableHello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Awesome
by Saenzfel on 11/08/2023Not only did they finish the work in a timely manner but the service was great tooSpikes-Great!
by Alex alex on 11/01/2023Great service! Point very punctual, and very polite.Visit for F350 oil change
by aleflores on 10/31/2023I bought my tires for a Honda Pilot at Spikes and was very impressed with quality of work and also with the friendly people that assisted me on my visit at Spikes. I was especially impressed with the assistance offered by an employee named… Judy. I asked about the cost of oil changes for diesel trucks and while not cheap it was reasonable and considering the quality of work very well worth it. While Judy' s name is the only one that came to mind the other employees were also very friendly and helpful.Spikes qlane
by Mariojoel on 10/30/2023The experience I had at the Dealership was awesome. From the minute I went in I was greeted and welcomed. Thanks the Judy and all her staff great jobSpikes Ford Service
by Redrocket on 09/25/2023Great attendance and accommodatingExcellent and convenient
by Astrodude on 08/22/2023Had my oil changed at home in my driveway by a very capable young man… it’s my new go to way to get oil changes… beats waiting at the dealership.. same quality service that allows me to wait in the comfort of my home.Maintenance
by Mormomi on 08/08/2023More careful doing work on vehicles make sure to deliver it with no spots on it.Underwhelming service center
by Dh3833985 on 08/09/2023I had to take in my new vehicle for service and a one day job turned to a two week job. The issue isn’t the time it took or the fact that I was without a vehicle. The issue is that their service adviser and manager had zero communication. I… was calling about once a day to get any updates and kept getting told the adviser would call me back. They then told they would escalate the issue since the adviser hadn’t called me. The manager never called back. I finally decided to swing by in person to get the update. The person at the counter (not the adviser) was able to tell me they had to order a part and it would be a couple of days before it came in. I don’t know why this same person that provided the update and had answered my calls was not able to give me an update over the phone. Unfortunately I’m not the only going through this. Someone else at work had this issue the previous month. Unfortunately I think this a company wide issue. It’s a reflection of the service manager or the TJ GM. They should spend sometime evaluating their processes.Car owner
by Maria Ibanez on 08/03/2023I was elated that they brought the car to my house. I was most impressed with Esperanza and Emily who not only satisfied my concerns but gave me the date that was appropriate with a friendly, courteous and professional matter. Very please… although at first I was not these two people made up for them.excellent
by noneone on 07/18/2023prompt work and nice to tending customersHelpful staff
by Jake L. on 07/19/2023Replaced parts and returned my truck in a one day turnaround, very happy!Excellent Service
by Charles on 07/07/2023Amanda greeted me with a warm welcoming attitude. She helped to make my experience trouble free.F150 2022
by Opowes001 on 06/21/2023Fast Courteous KnowledgeableOil change and tire rotation
by Customer GB on 05/27/2023An appointment was made. I was seen on time and the services rendered were completed in a timely manner.Oil Change
by Elvaleal on 05/23/2023Took in my truck for a routine oil change, and despite that there were several ahead of me it didn't take too long. They kept my appointment and was out within an hour and a half. They were very courteous and friendly!Expedition
by joejoe77 on 04/28/2023At first it seemed like there was going to be a problem with me getting my vehicle fix. Tito and i had a discussion about what was going on and told me my insurance did not cover the repairs and he than proceeded to give me a phone number… to Human Resources for Ford Motor Company. The problem got corrected with home office and my vehicle got fixed.
Ford Explorer
Ford F-150
Ford F-250 Super Duty
Ford Mustang
About our dealership
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
by Sandy Karon on 03/08/2025