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Customer Reviews of Spikes Ford

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592 reviews
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  • Spikes-Awesome

    5 out of 5 starsby happy client on 08/29/2018
    updated 09/04/2018

    Everyone at Spikes is awesome! They are extremely helpful and make you feel like family.
  • Fusion Repair

    5 out of 5 starsby JohnHam on 08/28/2018
    updated 09/04/2018

    Had a battery issue that was resolved quickly.
  • Mr

    1 out of 5 starsby Roel Garcia on 08/29/2018
    updated 09/04/2018

    Took truck in for oil change, service tech call me and told me I needed new tire, ( this is Friday 10:00 am) I said find, wanted to upgrade from size 33 to 35, went at 5:00 pm to pick up truck, had install 33 again,,, loss all that day, pick up truck Saturday afternoon, with same old tires re install,,,,they told they had 35 ready to be install, they just didn’t now they also needed different size rims,,,,, nobody knew anything about tires,,,,, this is the second bad expirence that I have encounter at spikes,,,, I no going to have a number 3, so long and hope you all find a better team
  • 2013 F-250.

    5 out of 5 starsby Gil1267 on 08/26/2018

    Awesome service department. They explained every detail and even helped with a rental car. Great job!!!
  • Amazing service

    5 out of 5 starsby Josue cast on 08/24/2018

    Daniel was very helpfull and mady my visit pleasant
  • Sandra

    5 out of 5 starsby Sandy22 on 08/23/2018
    updated 08/29/2018

    excellent job done in a short time and was given information on what was done
  • Spikes Ford Motor

    5 out of 5 starsby Focus2018 on 08/21/2018
    updated 08/27/2018

    Very cordial and helpful on turning in our leased Focus. General Manager TJ Tijerina and Salesman Agoberto Jr were very helpful in acquiring another leased Focus. They made us feel at ease and that they would help as much as they could and they did.
  • Oil

    5 out of 5 starsby Navarrous on 08/13/2018
    updated 08/24/2018

    Excellent work
  • Service lane

    5 out of 5 starsby Ford man on 08/14/2018
    updated 08/24/2018

    Fast and easy. Staff was great.
  • My New Exployer Purchase 2018

    5 out of 5 starsby Charles on 08/21/2018

    I have purchased almost all my cars from Spikes Ford because Spikes Ford has treated me with dignity and respect and offering me the best price and served me with confidence. My last purchase was made August 16, 2018 with a very helpful and informed sales representative by the name of Adam Herrera. With him and T.J.'s help I was able to find and purchase the Explorer I wanted. The Finance person Noe De Leon was very helpful in expediting my purchase in a most friendly manner. I appreciate Spikes Ford for being there for me all these years and hopefully for many more to come. Charles D. Mayes
  • 2018 Ford Escape Titanium

    4 out of 5 starsby bperalez on 08/20/2018

    The salesman was very nice and gave great information about the vehicle. The manager which I dealt with during the transaction was patient, answered all questions, and provided detailed information that we requested. The only complaints I have, were that when I picked up the car, it did not come with floor mats....the ones that come with the car were the only ones there. Some dealerships usually provide wax or papermats to maintain cleanliness of the carpets, until buyer buys actual plastic mats, but I think that would have been something extra I would have appreciated. Also, the car did not come with windshield wiper fluid, and it would have also been nice to know this after picking up the vehicle.
  • Great service

    5 out of 5 starsby Anyssa23 on 08/18/2018

    The employees are professional and helpful
  • LH

    5 out of 5 starsby LHANDY2 on 08/17/2018

    Fast friendly service!
  • 250 service

    5 out of 5 starsby Freddie on 07/27/2018
    updated 08/09/2018

    Great services
  • Ford f 150

    4 out of 5 starsby Mingo45 on 07/26/2018
    updated 08/09/2018

    Bought a used 2018 Ford truck I like it very nice smooth ride
  • ford

    5 out of 5 starsby oscar s. on 07/26/2018
    updated 08/09/2018

    very good service
  • Excellent

    5 out of 5 starsby Anonymous on 07/25/2018
    updated 08/09/2018

    Excellent
  • Awesome Salesman! Great Service!

    5 out of 5 starsby D.Soliz on 08/07/2018

    Spikes has been wonderful! My salesman Eli has been amazing. I wasn't planning on upgrading just yet, but Eli made it so simple and effortless. I'm glad I chose Ford for my service and new sale.
  • Battery replacement!

    3 out of 5 starsby hm1127@aol. on 08/06/2018

    This is the first time I was very disappointed with my service. I was promised a $15.00 rebate with the purchase of my battery and a $35.00 rebate for using my card to purchase a new battery. I waited over two and a half hours for a simple battery purchase and received neither inner of the rebates. Very disappointed.
  • Service Department

    3 out of 5 starsby Fernando on 07/29/2018
    updated 08/06/2018

    In the shop 6 days to long of a time frame
  • Ck eng light

    5 out of 5 starsby Rolando on 07/31/2018

    Got in and out no hassle and back to work.

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