Customer Reviews of Pat Lobb's Toyota of McKinney
Review type:
Write a review: Service
4 service reviews
Sort by:
Like Family
by Jim on 01/31/2022Friendly, very courteous, our pleasure to work with.Excellent services
by Kathy Ramirez on 12/03/2020I loved the treatment offered by the staff that works there, also the representative who attended me was very kind and friendly, he always maintained patience and energy.Outstanding Service
by Bob Franzke on 08/31/2020Had an issue with my 1984 Toyota Landcruiser. Truck shut down on the side of the highway. Had it towed to Pat Lobbs Toyota of Mckinney and left it for the service folks overnight. This was a Friday night into Saturday morning. Was not sure… if they even could work on something this old. Got a call the next morning letting me know that not only they could work on it, but they were already working on it, and would have it done that day. By 2:30 PM the truck was done and I was driving it home. They did great work and the truck has never run better. Really saved my backside. Just a great group of guys and gals. Thanks thanks thanks.Stay away...far far away!
by markntx on 06/13/2013updated 05/12/20252007 Camry XLE (128000 mi) I still have issues with my suspension (replaced strut at 27000 miles and 3 sets of tires all under warranty), a hard shifting transmission into 2nd gear, recalls, extended warranties and now sludge in my… engine. The Service Director at Pat Lobb claims nothing wrong with the suspension (20k and scalloping wear is normal), completely ignored the transmission issue and suggested that since they found sludge in the motor I needed to total the car AND in typical Toyota fashion, blamed me for the sludge. I realize he's in a Parts & Service position but he easily could have done something to show that Toyota acknowledges the issues they've had with the 2007 Camry. Instead, it was all excuses, blank stares and blame. He even brought up the topic of my Camry being a "lemon" but then claimed it couldn't be a lemon because it made it to 128000. Really? I guess that says a lot...Toyota has incredibly low standards.
Videos
About our dealership
We have been serving the greater McKinney, Texas area for years and look forward to many more to come! We invite you over from the nearby areas of Allen and Frisco to get a hands-on experience of all the sleek new models we have in store for you! Take the impressive Toyota Camry Hybrid for a spin today or learn about all the safety features that come standard on the Toyota Corolla! Our knowledgeable team members are well-versed on the entire Toyota lineup and look forward to addressing your concerns and getting you set up for an invigorating test drive. Don't miss your opportunity to buy or lease an affordable Toyota today, grab the whole family and head over to our new and used Toyota dealership in McKinney, TX now!
What sets us apart
At Pat Lobb's Toyota of McKinney, buying a car is as easy as 1-2-3!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish