Customer Reviews of Pat Lobb's Toyota of McKinney
Review type:
Good experience
by Jane k on 11/25/2024
I worked with Frank and Jack on the sales department and for sure they are customer friendly, they assisted me to get a good deal on my dream car, they were easy to talk to, I really recommend this dealership to everyone. This is my 2nd car… to buy from the dealership and I have never got problems with my purchase.
136 reviews
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New car purchase
by jeff schmalz on 09/24/2020website is useful in starting process. If you know what you want can complete process in afternoon. Sales staff is attentive but no pressure. Only problem I had is agreeing to a price but then having additional cost proposed (your… choice)for additional warranty and service before final signature. Wish all cost were all frontAn excellent car buying experience
by D M W on 09/23/2020My salesman made this buy a pleasant one. Tim works for you all the way. I like this dealership and will suggest that others go there too. There's a reason he sells the most cars. Go see for yourself.“THE” Place to buy your next vehicle
by Justin A Gardner on 09/21/2020My experience was the easiest I have ever had buying a vehicle and I am not a young man. In other words I have purchased several vehicles in my life. Mel Williams at Toyota of McKinney not only made it simple and easy ( I really despise… the whole back and forth to get a deal on a vehicle), he was genuinely interested in to the very best price while getting me what I wanted. I have been looking for a fair price for the truck I wanted for over a year. Mel made it happen. Five stars does not do justice to the experience I had with Mel and Toyota of McKinney. Do not shop any place else, go to Toyota of McKinney and ask for Mel Williams.racheal and the entire Toyota sales team
by Harvey Oaxaca on 09/16/2020Friendly, knowledgeable, dedicated Team who had my best interest in mind.Outstanding Service
by Bob Franzke on 08/31/2020Had an issue with my 1984 Toyota Landcruiser. Truck shut down on the side of the highway. Had it towed to Pat Lobbs Toyota of Mckinney and left it for the service folks overnight. This was a Friday night into Saturday morning. Was not sure… if they even could work on something this old. Got a call the next morning letting me know that not only they could work on it, but they were already working on it, and would have it done that day. By 2:30 PM the truck was done and I was driving it home. They did great work and the truck has never run better. Really saved my backside. Just a great group of guys and gals. Thanks thanks thanks.Rachel Mergott
by Harvey Oaxaca on 08/29/2020I recently purchased a 2020 Toyota Tacoma from your dealership. I had the distinct pleasure of working with one of your sales person's, Rachel Mergott. Rachel is a professional, sincere, and knowledgeable salesperson. She made my recent… vehicle purchase from your dealership, Pat Lobby Toyota of McKinney, a very positive experience. She was prepared ahead of time and was very honest about the whole process. Her engaging personality kept the sales process flowing smoothly. She worked very closely with her team to insure that there were no misunderstandings about the process. Once the sales was completed, she went above and beyond to insure I was very satisfied with my purchase and also made sure I understood how my new Toyota Tacoma's new features worked. Rachel represented your team very admirably. Please let her know that she made a positive impression on this customer. When the time comes for me to purchase another vehicle she will be the first person I will contact. Thanks RachelExcellent and easy lease
by Melanie Reynolds on 08/28/2020George was a super easy and professional sales person. He showed me the cars I was interested in and he made the lease process very easy.Nice, helpful, low pressure
by AJD on 08/27/2020Lex Woods-Woodard was very helpful. He really knew the vehicles in and out; he was able to help me find the car that fit my needs and explain all the new tech stuff to me. I appreciated his thorough explanations and attention to detail.Test drive Toyota RAV4h at Toyota McKinney
by Tommy on 08/17/2020I am looking a new small SUV since my current car has too much problems. After research, I decide to to evaluate Toyota RAV4h. I start my purchase process from Costco Auto Purchase program. Costco offers me to a car dealer, Toyota McKinney.… The Toyota McKinney salesman responds quickly and arrange an appointment with me to look Toyota RAV4h. Toyota McKinney accept Costco price and offer me very trustable car evaluation and test drive. I like the services offered by Toyota McKinney.Bill Jenkins
by Paul H on 08/17/2020Bill is excellent to deal with. He is professional in manner, he does not pressure for decisions, and he is straightforward and transparent. Our family has bought a number of SUVs/trucks from him and all transactions have gone smoothly,… without surprises.Bill Jenkins
by James and Margaret Thomas on 08/07/2020Peggie and I had a wonderful experience With Bill in purchasing our new RAV-4.He was kind and helpful and explained everything concerning features and operation of the RAV-4. We really appreciated working with him.I am happy
by Happy Owner on 08/06/2020I am very satisfied with my new Toyota RAV4. I love the way the car drives and I love the way the car looks. Steve, my salesman, was very kind and also very knowledgeable. My transaction was seamlessFinally, a great experience!
by okfam5 on 08/02/2020This was a positive experience from start to finish. We had been shopping around for a good deal on a 2020 RAV4. That's when we found a vehicle on Pat Lobb Toyota of Mckinney's website. Brandon Navarro immediately reached out after our… inquiry. He was very courteous and helpful. He answered any questions we had and sent us additional pictures of the car, as we live two hours away. Picking up the car was flawless. We were greeted by friendly staff. Brandon had the car prepped and ready for us. Signing paperwork with Antonio took less than 20 minutes. It's now been a couple of days since our purchase, and Brandon has continued to check on us....making sure all is well or if we have any questions regarding the vehicle. He even sent overview/tutorial links for some of the technology and systems on the car. (Norman Nguyen was also polite and helpful during negotiations.)Extraordinary dealership
by CoachKen1020 on 08/01/2020Purchased a beautiful 1794 Tundra from these guys and could not be happier with the process. From Khalid, Sid and Red, felt very at ease through the entire process. Would not hesitate to do business with them again.I’m a satisfied customer
by Satisfied Customer on 07/31/2020I have always gotten good service at this car dealership. I decided to buy a new car since the repairs for my 2010 Prius just didn’t seem worth it to pursue. From the repair counselor, Josh, to the salesman, Steve, my experience was great.… I found them to be gracious and caring. I love my new RAV4 and will continue to be a customer at this dealership.Great Experience
by Sekade1206 on 02/21/2016I was treated with respect and honesty so I'll be a customer for life.We worked with Bill
by Voglund on 12/22/2015updated 12/28/2015We worked with Bill. Bill is very straight forward on pricing of the Highlander and our trade in of a Camery. We would call him again when we purchase our next Toyota. Note: we worked with another sales person that was down right rude. Just… ask for Bill in fleets.Late night vehicle purchase from Pat Lobb
by paululrich on 02/16/2010Tuesday night I purchased a 2008 Fit at Pat Lobb. I came in at 8:10 PM and left at 9:10 PM which was important to me since I drove an hour to get there and don't want to waste my time. This included surrendering a vehicle for trade-in… under the Texas Aircheck program. The deal: I have been looking for a used Honda fit and saw a couple at Honda Cars of McKinney that were in my price range. Once the cash was transferred to the bank, I was ready to drive up there and make a deal. While I was researching stuff online I noticed that the Pat Lobb website had a 2008 Fit sport for sale for $11,800 - whereas on cars.com it was 13,888. So I called them to see if they could match the price on the same car (but bright blue, with 22,000 more miles on it) that I saw at HCOM. He wouldn't budge. That night I drove up to HCOM and test drove the blue car that they wanted $11,000 for. I cut through the crap and got down to the price and told them that it was a great deal, except I saw the other Fit down the street that was a better value at $11,800. It was a better color and still under factory warranty. They wouldn't budge on the price though, so I called up Phil at Pat Lobb and told him that if he would do 11,5, I'd drive right over there and buy his Fit instead. He called me back just in time and I high-tailed it over there. Phil is a smart, hard working man and we got right down to business. I drove the car around a little, checked it out, and then told him I'd buy it. We then started the paperwork (including the Aircheck stuff) and I worked on clearing out the stuff from my old car to transfer to the new one. I told Phil it would be one of the easiest sales he ever made. Their price really was unbeatable - I had been to the Manheim auctions and knew what these were going for. So I was just there to make sure the car was as advertised. IT was in great shape, unlike the one at HCOM that was "certified" - that one was clunky and I think it had been driven hard. I got done consolidating EVERYTHING in my car to the back seat and went in to see what was going on. I walked into the war room and started talking to the guys behind the desk, along with Phil. Customers don't usually go back there, but they were cool about it. I had forgotten to bring the title to the junker and they also needed to verify I wasn't a terrorist since I was paying a large sum of cash. I worked all that out with the manager and kept the transaction moving along. All the while Phil was working on getting the Fit detailed, filled up with gas, and ready to deliver. While I was in the finance office, he pulled the cars around front so I could transfer my stuff. The finance office went smoothly. I was surprised that the deal was 10 minutes from being complete, and all they had was my word that I had the cash. I appreciated that trust. Chris did try to sell me some warranty and stuff, but I think he already knew my answer. I'm sure everyone there could tell I knew my business and so they didn't try to jack me around too much. I slapped the cash down, he counted and marked it, I signed the papers, and there wasn't even much time left over for small talk. 10 minutes later I was putting the last of my stuff in my new Fit, and I was kind of sad about the process being over so fast. I kind of hung around, trying to take advantage of their amenities - but I didn't need them. $9350 plus my old car - gone. It only took 1 hour. Just the way I like it! I knew what I wanted, I meant business, and they gave me a good deal - $500 under TMV wholesale.Trade-in not done professionally - a lot of headaches
by rookill on 10/03/2009I did trade in my car but they did not porovide me a "bill of sales" and then they transferred the car to somebody with the same tags with no registration. I got a $700 bill which took me days to clean up. I still expect more to… come. This was the eaxact reason why I went to a dealer in the first place so that I would not get the headache of selling it myself.If you're looking for no hassle from a dealership...this is the place!
by dfwtransplant on 08/27/2009We were in the market for a used Lexus RX and I found a beautiful 2005 with 45k miles here at an unbelieveable price! The same car (model/mileage/only slightly better options) was at least $4000 more at the Lexus dealerships around the… metroplex. The Sales Associate, Robert, made the whole process the most painless buying experience from a dealership ever! They don't hit you with ridiculously high purchase prices and low trade-in values. They give you true market value for your trade-in and purchase right from the start! Sure they have their ways of maximizing profit, as does every dealership, but I never felt pressured. I found the dealership for me!Excellent Buying Experience
by yrdox_mom on 11/13/2008I drove by the Pat Lobb dealership on a Sunday when they are closed. Their lot is open and you can peruse at leisure. I was in the market for a minivan and found the Sienna that fit my needs in the color I wanted. They have a great… inventory. I wrote down the VIN and all the information from the sticker related to options. When I got home I plugged all that into Edmunds to find out the TMV prices and sent an e-mail to the dealership. The sales person contacted me on Monday and we set an appointment for Tuesday evening. In less than an hour I had taken the van for a test ride and had worked a fair deal on the van and my trade in. They actually beat the TMV price and they also had a low interest rate incentive. When I told the salesman that I was still in the looking stage and still had to check out the KIA dealership down the road there was no pressure to make a decision, in fact he even called over there to verify what the KIA dealership was offering. To make a long story bearable, after the KIA visit the next day my mind was made up on the Toyota. I called the salesman back and set up a time for the following day. When I got to the dealership that evening the van had been cleaned up, full tank of gas, and the 'finance' process was painless with explanations of but no aggressive selling of 'add ons ' I did opt for GAP insurance but I had already decided on that for any loan I got. Overall this was one of my best car buying experiences.. I felt like I received a fair deal, great service and most important in my book, no pressure to 'make a deal' and leave with the car the first time I came in. Kind of hard to believe the first few reviewers went to the same dealership.. maybe it was back when the showroom first opened... but I would not hesitate to deal with these folks again or send anyone their way. A++ in my book
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About our dealership
We have been serving the greater McKinney, Texas area for years and look forward to many more to come! We invite you over from the nearby areas of Allen and Frisco to get a hands-on experience of all the sleek new models we have in store for you! Take the impressive Toyota Camry Hybrid for a spin today or learn about all the safety features that come standard on the Toyota Corolla! Our knowledgeable team members are well-versed on the entire Toyota lineup and look forward to addressing your concerns and getting you set up for an invigorating test drive. Don't miss your opportunity to buy or lease an affordable Toyota today, grab the whole family and head over to our new and used Toyota dealership in McKinney, TX now!
What sets us apart
At Pat Lobb's Toyota of McKinney, buying a car is as easy as 1-2-3!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish