McKinney Buick GMC
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Customer Reviews of McKinney Buick GMC
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Write a review: Service
123 service reviews
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Great Service and Hospitality
by Takethat34 on 04/18/2023Great Service and HospitalityAwesome work as always
by Crushton on 02/27/2023As always service department is top notch Robert Barth is always great to work withGreat service
by I. Warhol on 12/22/2022I ALWAYS have friendly service and great service when I go to the GMC dealership here in McKinney. I usually work with Josh, but everyone is friendly and professional and willing to help.Danny Harm
by Danny H on 04/27/2021Purchased my vehicle there years ago and have been back for all my service needs. Everyone there has been great, friendly and always service my vehicle quickly! Highly recommended.Debbie Messenger
by Debbie M. on 01/19/2021The experience was great. Without an appointment I drove in because my tire had gone low several times. They quickly determined it could be patched and had it ready to go in no time.Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great experience
by KellianneJ on 12/03/2019Mike Deegear always provides great service.Tire work and replacement
by Richard on 12/01/2019Always very prompt, and friendly, no matter whether the job is big or small. I actually look forward to stopping by every couple of weeks for a car wash and see what is on display that is new.Service
by Dave on 11/30/2019Justin made my service call very quick and easyFast and efficient.
by MN on 11/19/2019Stopping by for a PM without an appointment, They got my car in right away and had me back on the street in an hour.Exceptional!
by Terry on 11/15/2019Jesus Castillo did an exceptional job to make sure my car was taken care of and in an expedient time frame. He explained everything and was very professional.Excellent Service
by Excellent on 11/08/2019updated 11/15/2019Excellent Service and Friendly people. Thank you.Truly excellent experience!
by JLCook on 11/09/2019I was hearing an unusual sound from my truck’s engine compartment and needed help identifying and resolving it. I took it to another certified service department (Reliable Chevrolet) first and they had no success. After 2 days with it they… told me they fixed it but after I got it back the noise was still present. I decided to bring it to McKinney Buick GMC to get a different set of eyes on it. Not only did they correctly diagnose the problem but they resolved it within 3 days AND they gave me a very nice and clean loaner vehicle to use while they had my truck (Reliable didn’t offer that option at all). My service coordinator was friendly and stayed in communication with me throughout the process and the whole process from beginning to end was truly excellent!Excellent
by JW on 11/09/2019Great service department. Vehicle always ready on time and repairs are completed.Service
by Kaylee on 11/06/2019Justin, the service advisor, I had while my truck was in the shop for transmission problems was very nice. He was always there to keep me informed on my truck and to answer any questions I may have had. He did an extraordinary job at… keeping me up to date and he followed up after I got my truck back to make sure all was well.Brad #1304 with Customer Service
by 1304.Carla on 11/04/2019I was experiencing the check engine light on my vehicle and Brad #1304 was so helpful, remained calm, worked with me regarding the extended warranty coverage and even worked through the GM strike to get the parts in a timely fashion. He… also worked with me so that I could have use of the dealership loaner car so that I would not miss work. Thank You Brad #1304 for a job well done and being honest and professional.Owner
by Crystle on 10/21/2019Great customer service from beginning to end! Thanks so much!Thank you for your positive feedback!
Oil change
by Gary on 09/24/2019updated 10/02/2019Professional, knowledgeable, on-time, as promisedGreat Service with Justin
by Jonmom on 09/21/2019We love working with Justin in the service dept.Exceptional Service Experience
by David on 09/06/2019Took my truck in for some overdue regular maintenance and was greeted promptly. My truck was completed ahead of the targeted time and they performed some maintenance that I didn't have on my list, but covered the cost due to what they felt… was an important oversight on my part. That is all you can really ask of a service department, will definitely go back and refer friends.GMC service review
by Sefcik on 08/26/2019updated 09/09/2019I LOVE the service department at McKinney Buick GMC . Justin always knows I am coming & makes sure to greet me by name. He shows me into the waiting area, returns when service is complete & promptly takes me to me car which he has… cooled down. He is magnificent at his job.Great Service
by atpow on 09/03/2019Took my car in for service, they took care of the routine items and had to order a part. They called when it came in, scheduled me in at my convenience and advised me when it was ready. They treated me well.
About our dealership
As your premier dealer, we would like to welcome you! We assist our Dallas area Buick and GMC customers looking for a car dealership in their neighborhood. That includes Plano and Lewisville car buyers too! Whether Dallas, TX customers are researching new GMC SUVs, used trucks or Buick cars, and are ready to buy, or are looking for a reliable service and parts department, they will find it all here! We are your one-stop-shop for every vehicle need that you may have. We feature a fantastic selection at our dealership in McKinney, where we're proud to provide our customers, searching for an amazing deal from a Greater Dallas, TX Buick GMC source, with exactly what they want.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
by McKinney Buick GMC on 04/29/2021