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McKinney Buick GMC


3950 S Central Expy, McKinney, TX 75069 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (3)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Truly excellent experience!
Written by JLCook on 11/09/2019

I was hearing an unusual sound from my truck’s engine compartment and needed help identifying and resolving it. I took it to another certified service department (Reliable Chevrolet) first and they had no success. After 2 days with it they told me they fixed it but after I got it back the noise was still present. I decided to bring it to McKinney Buick GMC to get a different set of eyes on it. Not only did they correctly diagnose the problem but they resolved it within 3 days AND they gave me a very nice and clean loaner vehicle to use while they had my truck (Reliable didn’t offer that option at all). My service coordinator was friendly and stayed in communication with me throughout the process and the whole process from beginning to end was truly excellent!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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