McKinney Buick GMC
Customer Reviews of McKinney Buick GMC
Review type:
Absolutely phenomenal experience at McKinney Buick GMC, all thanks to Derek
Pontiac
by Bruce on 01/23/2019auto was brought in for recall work. Two other recall issues were discovered and addressed.Quick
by Liz on 01/09/2019updated 01/15/2019Stopped by for an oil change with no appointment, they got us right in and cleaned the Yukon. Umm thank you. Plus it didn’t take long at all.Glad to hear it, Liz! We strive for 100% satisfaction and we are pleased to see that was the case during your recent visit. We hope to be of service again soon!
Zaktek
by Vic on 01/15/2019Service was fast and great as usual.Thank you, Vic! We are pleased you had a positive experience and hope to be of service again in the future.
Service in Jan
by Poston14 on 01/14/2019I schedule my service in Dec. I took my car in on Dec. 31st and everything went so smoothly and so easy from the time I drove up to service to when I picked my car up from Service.Glad to hear it, Poston14! We are pleased to hear that you had such a positive experience. If anything else comes up, please let us know - always happy to help!
Always a great experience!
by Daddyrusses on 01/09/2019I love being able to just drop in for service. McKinney Buick/GMC always seems to accommodate my needs with a smile. The waiting area is comfortable and my car always comes out washed and ready to go. I won't take my truck anywhere else… for service.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Top Noche Dealership
by GMCFanatic on 01/08/2019McKinney GMC is tops in my book. These are the men I highly recommend you ask for by name when you work with McKinney GMC. Matt YEamans for Internet Inquiries Chad George for Sales. Chad will take you through the vehicles and back again… to fit you in the exact vehicle that meets your needs and desires. Matthew Pilkington is the man that will find what you're looking for if it's not on their lot. Josh Lewis will get you the right finance program for your budget. From start to finish these professionals made my buying experience (my 5th GM vehicle, first GMC) a great one. Nice job!Thanks so much, GMCFanatic! We appreciate the five-star review! We are thrilled that our team was able to get you taken care of and provide an excellent experience. Congratulations and enjoy your new ride!
Excellent communication and service
by Jeff on 01/02/2019Had a check engine light come on in my used 2015 Sierra Denali. Turned out to be a faulty component which was covered by a special warranty coverage. The service dept made a plan to get the part, install it and get my truck back in a… couple days. They stuck to the plan, communicated via email and phone calls and returned my truck to me on time. Work quality seems excellent and the problem seems fixed. Thanks!We want all our clients to have a comfortable and stress-free experience like yours, Jeff! Thanks for taking the time to let us know how we did. We hope to be of service again in the future!
very satisfied
by happy on 12/30/2018Our experiences with the service department have always been above par but our last time in was exceptional. Our adviser phoned with updates over the day and a half our car was there, never once did I have to call. He wouldn't even release… the car to us until after he was satisfied with how the exterior was detailed.Quality
by Bridgesomc9 on 12/16/2018I highly recommend this facility for its exceptional quality in regards to customer service and workmanship. My car was immediately was taken into the facility for service. The customer service rep, Kenny, went above and beyond to make… sure I had exceptional serviceGreat experience
by Saucedo04 on 12/09/2018My husband was in of a car and we started to look into preown vehicles. We found one and went on a work week day. They were very patient in waiting for us to get there which a little over an hour away. Once we arrived they had the car he… wanted to see ready. The process went smooth and he was able to drive away in his car that same night. They are truly great people to deal with and we would definitely go back for future purchases. Thank you so much Mcknney Buick Gmc!!!5 star service
by Rcook on 12/04/2018McKinney GMC was helpful in telling me service tips that I was not aware of in a manner that was understood and acceptable. My battery was discovered to be failing, and they were very respectful when I told them “thank you” and that the… battery was under warranty, elsewhere. They returned my care with a “good” wash job and fresh tire black on the wheels. I immediately shared the quality of thier service with friends.Great service
by ErinWilliams on 10/31/2018I was pleased that I was offered a loaner while my car was serviced for my solenoid. Everything worked out smoothly. Thanks!Excellent
by Mindy on 10/28/2018Justin took great care of me getting my new tires put on Wednesday. Very happy with service & time.Oil change and tire rotation
by Greatservice on 10/16/2018My service advisor, Justin, told me about how long it would take and he kept me informed when it was ready to go. The service was done on time. He offered to wash my truck as well.Excellent service
by KKM on 10/08/2018updated 10/16/2018Justin really helped me out when I needed some warranty work done on my Arcadia. He provided me with a loaner as well.Best dealership around
by Charlotte on 10/13/2018I honestly couldn’t think of any other dealership to ever service my car. Justin, in the service department, is always polite, has a fast response time, and helpful. I am so happy that I found a dealership where I can trust that my car is… in good hands by good people like Justin. He always goes above and beyond and does whatever it takes to take care of my car. Thank you Justin and McKinney Buick GMC!Very nice dealership
by Denise on 10/11/2018The waiting area is so nice! There were comfy sofas and snacks. They weren't able to wash my car that day, but they called me and invited me to come any time I can to get it washed.Excellent service
by KKM on 10/08/2018Justin really helped me out when I needed some warranty work done on my Arcadia. He provided me with a loaner as well.Nurse
by Mike on 09/24/2018updated 10/03/2018Mike was very professional. The wait wasn't long. He got my car fix in less than the time discussed.Fantastic customer service
by Randall on 09/05/2018The dealership did everything and then some more to make sure that we were completely satisfied!5
by Lkayr52 on 08/31/2018Great experience. Only negative was the original offer on our trade in.
As your premier dealer, we would like to welcome you! We assist our Dallas area Buick and GMC customers looking for a car dealership in their neighborhood. That includes Plano and Lewisville car buyers too! Whether Dallas, TX customers are researching new GMC SUVs, used trucks or Buick cars, and are ready to buy, or are looking for a reliable service and parts department, they will find it all here! We are your one-stop-shop for every vehicle need that you may have. We feature a fantastic selection at our dealership in McKinney, where we're proud to provide our customers, searching for an amazing deal from a Greater Dallas, TX Buick GMC source, with exactly what they want.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- English
- Spanish
Thank you for your wonderful feedback! We're thrilled to hear that Derek provided you with such a phenomenal experience. We truly value your trust and are grateful for the opportunity to serve you. Derek’s commitment to excellent service is exactly what we strive for, and we're delighted to know he made your car-buying process so enjoyable. We look forward to assisting you and your friends and family in the future!
by McKinney Buick GMC on 03/03/2025