McKinney Buick GMC
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Dealership Service Review
service Rating
Excellent communication and service
Written byon 01/02/2019
Had a check engine light come on in my used 2015 Sierra Denali. Turned out to be a faulty component which was covered by a special warranty coverage. The service dept made a plan to get the part, install it and get my truck back in a couple days. They stuck to the plan, communicated via email and phone calls and returned my truck to me on time. Work quality seems excellent and the problem seems fixed. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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lithia_motor on 01/21/2019
We want all our clients to have a comfortable and stress-free experience like yours, Jeff! Thanks for taking the time to let us know how we did. We hope to be of service again in the future!
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