Honda Cars of McKinney
Customer Reviews of Honda Cars of McKinney
Review type:
Purchase of new car
by Leone01 on 09/30/2023Hugo Castellano was an excellent salesman in assisting us with test driving various cars until we settled on the Accord model.
New Honda Ridgeline Purchase
by ChadM1971 on 04/23/2023The dealership is all of the stereotypical things you think when it comes to the purchase of a new car. Price online is about $3k less than what is marked at the dealership. They pre-install dealer accessories onto all of their vehicles… (Lo-Jack, tinted windows, mud flaps, etc) which raises the price of the car/truck. These are nothing more than options that cost them a little money and time but lets them get an added $2k out of the purchase price if you pay the price on the window. Also, finance team tried to get me to pay for a discounted 3 year oil change service. I declined. I did however find in my glove box that Honda provides complimentary service for the first 2 years or 24k miles. The dealer was hoping to get 3 years of service, and essentially pocket 2 years of fee's. Finally I did purchase an extended warranty as I do with any car purchase I have ever made. I specifically told them that the warranty can not be tied to their dealership as I do not live close by. Warranty should allow me to go to any Honda dealership for service, which they agreed it does. I now have emails about my extended warranty (I have only had the truck a few days) that indicate that I have to take the truck to the dealer for any warranty work. If that is the case I will be dropping the warranty and getting a different option that allows for any Honda dealer. The jury is still out. Only good thing is the Ridgeline is an awesome buy. I would not tell you to steer clear but I would tell you to stick to your guns on the price and look at other dealerships to compare. I made them remove the pricing for the dealer upgrades and got what I wanted because they had a large amount of Ridgelines on the lot and they wanted to make a sale.Excellent car buying experience
by ESI6583 on 03/04/2023After researching on line for a “new” used vehicle we found one that was very appealing to us at Honda cars of McKinney. We called to verify it was available and spoke with a very personable salesperson named Oni. We set an appointment time… and went for our test drive. The car was exactly as described and Oni made the test drive and buying experience one of our best ever. Even the finance phase, usually a beat down was a breeze and we were done in a very short time.ErSI6583, thanks so much for taking the time to share your recent car buying experience with Oni with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.
Finance Department
by Henry Ntende on 08/18/2022Terrible finance manager Billy Snopik. He wants to sell you items like car warranty, tire plans, gap insurance, oil changes that are highly inflated. For example if you shop for a new Honda warranty go online to Saccucci Honda in Rhode… Island a 8 year 120,000 mile warranty costs $ 1,400 compared to $ 3,700 that he was offering. (You can apply online after the car sale and get this same warranty at a fraction of his price) He says the dealership will make less money if you don’t but his extra packages. He blocks you from getting American Honda Financing with an APR of 1.9% and instead only provided Fifth Third Bank that has an APR of 5.99%. The way around is to refinance the loan right away after you walk out of the dealership. He gets upset when you put down a substantial down payment and pushes you to get a 72 to 84 month loan term even if you can afford a 24 to 48 month loan that he will make less money . Buyer be aware and don’t go to this dealership. The sales men are excellent but the finance department especially Billy Snopik is terrible. Shop online for a Honda Warranty and never buy one from Honda Cars of McKinney. It will save you thousands of $’s.Henry, at Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our Customer Service Manager, Bill directly at 972-569-4236.
Great Job!
by DWallis22 on 06/30/2022Came in and looked at a few vehicles with Chris Nordmeyer. He did a great job with us showing the vehicles very professionally. We def will return to do business.Thank you for taking the time to share your experience with us, and please do not hesitate to contact us if we can be of assistance to you in the future.
Great experience
by Dwalk97 on 05/31/2022Chris Nordmeyer helped us while looking for a Honda Accord. He showed us the features as well as the extras that they offered. He was very helpful and respectful.Great Job at Honda Mckinney
by TxRider55 on 04/29/2022Chris Nordmeyer helped us and did a great job and was very professional. I will tell my friends and family to come here and be taken care of.Thank you so much for your wonderful review and kind words for Chris and our team, TxRider55! It means a lot to all of us and we are so happy to have you as part of our Honda Cars of McKinney family!
Great experience at Honda mckinney
by SuePosey on 03/26/2022updated 03/31/2022Great Time, very quick and professional. Will come back and see Chris N and Bryan M again. Thank you.Highly recommend
by Tia Chappell on 07/03/2021Ask for Miranda! She is very friendly, professional and knowledgeable. She was able to help with every question we had and never felt rushed or like an inconvenience!!!Wonderful! Miranda is such an awesome part of our team here at Honda Cars of McKinney and we are so happy to hear about your excellent experience with her. If we can be of any assistance to you in the future, Tia, please don't hesitate to contact us.
Honda HRV 2021 AWD
by Balaji V V on 05/23/2021It was a good exp today and got all questions answered and a swift closure of the deal to satisfaction . Great response from sales side from Allen and help by Ron as well.Congratulations on your new vehicle, Balaji! We are thrilled to hear of your excellent car buying experience and look forward to working with you again.
Best Customer Service
by Happy Tina on 05/12/2021Purchased a 2021 Honda Pilot SE. My 2nd Honda Pilot from this exact dealership 9 years ago. No hassle, no pressure. Overall amazing buying experience. I initially made an appointment with Trae Gibson. Great first impression. I chose… Trae because of the great reviews of him. Billy Martin is an excellent salesman. He knows the vehicles and could answer any questions I had. I already had picked out the vehicle online and gave them the VIN. Again, excellent customer service. Brought me the exact vehicle. The entire process was almost pain free. There’s always the uncomfortable negotiating the final cost. I highly recommended Hondacars of McKinney - especially Billy Martin and Trae Gibson.Congratulations on your new Honda Pilot, Happy Tina, and thank you so much for taking the time to share your excellent car buying experience with us! Billy and Trae are both wonderful assets to our team and we appreciate your kind words and recommendation for them both and are grateful to have you as part of our Honda Cars of McKinney family!
Fast and easy
by Cayla85 on 04/21/2021Fastest and easiest process Ive had there.Great to hear Cayla85! We appreciate your business and positive feedback, we're glad to hear we delivered a 5-star experience. If there's anything further we can do for you, we are happy to help!
Honda of McKinney/Eric
by sl0149598 on 04/15/2021I can’t tell you how good it is to be a customer of this dealership. Eric was professional, Curtis us and straight forward along with the finance department. No pitches and no haggle. I’ve bought my last two cars from Honda of McKinney and… I just bought my third. Wouldn’t go anywhere else.Thank you so much for taking the time to share about your recent experience with Eric, Curtis and our entire team here at Honda Cars of McKinney! We are truly honored to receive your 5-star rating and are happy to have you as part of our Honda Cars of McKinney family.
Go see Trae Gibson!!!!
by CathyD on 09/18/2020Go see Trae Gibson!!!! I always recommend him to my friends and family for everyone’s car needs. He is very knowledgeable and a huge help!Cathy, thank you for your kind words regarding Trae Gibson as well as the outstanding review and recommendation online. We feel that great Customer Service and is the best way to build a customer for life relationship! Best wishes to you and thank you again for your business and the opportunity to be of service!
Fantastic Serivice...
by PrCaribe on 07/17/2020I've never gone into a dealership by myself...always had my dad to make the deals...but when I walked into the dealership, Zia Paracha went out of his way to make sure I understood all the ins and out of a car purchase. I left with a good… vehicle and complete understanding of the deal.PrCaribe, thank you for your business and positive feedback regarding Zia Paracha. We're glad to hear that he took good care of you.
What an amazing experience
by Lilly on 07/16/2020I highly recommend Zia Paracha! We live in the COVID-19 era now so precaution must be taken for the safety of ourselves and those we help. We were in need of a vehicle right away because of an accident. Zia made sure he took all precautions… to sanitize vehicle. Keep a friendly distance and also let us test drive multiple vehicles on our own . We are satisfied with service and with an amazing deal we got from him at Honda cars of McKinney!Lilly, thank you for your kind words regarding Zia Paracha as well as the outstanding review and recommendation online. We feel that great Customer Service and is the best way to build a customer for life relationship! Best wishes to you and thank you again for your business and the opportunity to be of service!
Great Customer Service
by Fabio on 07/16/2020Go to Johnny Stimax for your deal! He will get you the deal you want, he helped me get the price I wanted and assisted me with warranty options!Great to hear Fabio. We appreciate your business and positive feedback, we're glad to hear we delivered a 5-star experience. If there's anything further we can do for you, we are happy to help!
Great customer service
by Lance Long on 11/26/2019updated 12/04/2019Honda cars of Mckinney sold out family a Honda Accord and I could not be happier! The salesperson was knowledgeable and nice. I will come back....Liars, Bait and Switch, Deceiving
by Paul on 06/08/2019After reading the reviews on this dealership, I decided I want to buy from them without the hassle of buying a used car. I was so wrong with this dealership. They advertised the Pilot for $24,971. I called them and said I was interested.… The guy was pushing me to finance with them. I said I can pay cash, cashier's check or bank transfer (Currently I was out of town), and to make the deal go smoother I said I'll go with their financing. I told them I'd easily get qualified since my score is 846/850. I think this is where things started going south. I got transferred to Big Rick. With all respect to him, but this guy was all over the place on the things he was mumbling about, telling stories that were irrelevant to the transaction, extremely rude, and just disrespectful. He just didn't want to listen, kept on saying meaningless things. He was just trying to push me away to not buy the car. I figured this out after we finished our conversation. They increased the price to $25,624 that same night. Even if you offer that price, I'm sure they wouldn't sell it to you. They're looking for someone with average or low credit so they can make the most out of the transaction in high interest and fees. So simply they wouldn't take cash, cashier's check or any sort of payments. They wouldn't want to finance either, because they thought with my high credit score they wouldn't make much on the interest. Plus the way they do their business is extremely unethical and unprofessional to say the least. I tried to get the GM's name but no one would give his or her number. I doubt how they got all the high reviews with such horrible ways of dealing with people. I used to work at a franchise dealership in Dallas and I know how things go. I will be filing a report with the attorney general, and the authorities regulating this industry. I will take it as high as I can to let people know of their deceiving practices. I'm really tired of dealership advertising a price and when you call them it's a totally different price. This is illegal and they should held liable for false advertising. Do not deal with this company. If you do look at the details of the transaction. BTW, Oni is one the guys I dealt with, a real class act and a wonderful guy.3rd purchase
by Tf on 01/02/2019updated 01/11/2019Love working with Honda cars of McKinney! 3rd car I've bought from David Appleby. Great place to do business! Billy in finance was great too! Kudos to salesman named John- I witnessed a super rude customer to him & he was able to take one… for the team & get the sell! Great people!GREATEST customer service
by Abbie on 12/05/2018Trustworthy. Honest. They really wanted me to get exactly what I wanted and at a price I could afford. They made it super easy for me too! They were courtesy and friendly like most are - but this was more sincere than just words can… describe. I could have bought a car anywhere but I wanted to be a part of this great team. So glad I chose to work with Honda Cars of McKinney.
Chad, at Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our Customer Service Manager, Bill directly at 972-569-4236.
by Jennifer Gomez on 04/25/2023