Honda Cars of McKinney
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Customer Reviews of Honda Cars of McKinney
Review type:
Purchase of new car
by Leone01 on 09/30/2023
Hugo Castellano was an excellent salesman in assisting us with test driving various cars until we settled on the Accord model.
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The following reviews are more than two years old. They are not included in the overall rating.
138 reviews
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Wonderful Experience purchasing a 2009 Odyssey EX-L
by Edward_M on 11/07/2017I was going to purchase another Odyssey from another dealer but that car was sold before I could get over there to complete the purchase. Luckily that night, I saw the new listing from Honda Cars of McKinney for a low mileage 2009 Odyssey… EX-L. I went over the next morning and was greeted by Marlon Thomas who got the keys and let us take the car for a test drive. The car had just been traded in by the previous owner so the car had not been cleaned or detailed. However since it drove well, was very low mileage, and did not seem to have issues, I was ready to make the purchase. I gave Marlon an offer and he took it to his manager. The sales manager Jeff Lyall came back with Marlon within a minute or two and we agreed on a price that was much closer to my offer than the listed price within 10 Minutes. After searching for months for a low mileage Odyssey and gone through negotiations on some other Odysseys, I was very happy with the price we agreed upon. Unlike the other dealers I dealt with there was no BS sales stunt like making us wait for the counter offer, going over exaggerated “retail value” of the car, excessive prep fees, or bringing “higher” level managers to negotiate the price. My wife was a bit concerned that we bought the car before they had a chance to inspect, clean and detail the car. However, When we went back to pick up the car It was nicely cleaned and detailed. In addition they gave us a list of the maintenance items and repairs they performed to the car, which included replacing the front and rear brake pads and turning the rotors. Considering I had already purchased the car and wouldn’t have known if they didn’t do the maintenance repairs, I was really impressed by the honesty and integrity shown by Marlon, Jeff, and the rest of the staff at Honda Cars of McKinney.Great experience
by Cyrus on 11/02/2017I have always disliked buying a new car mainly because of the way I was treated at the dealership. Not this time. My experience at Honda Cars of McKinney was great. Drew answered our questions but gave us room when we wanted to talk by… ourselves.Pre-Owned
by Amit on 11/01/2017Purchased Pre-Owned car from here, awesome experience and all thanks to Sales executive Ken Valdez. He answered our query nicely and we were there almost half a day to test drive and finalize the good deal. He would be good asset to the… company. Thanks Ken & Honda Mckinney.Wonderful Experience at Honda Cars of McKinney
by Tbrd2004 on 10/30/2017My personal experience with purchasing a car at Honda Cars of McKinney was beyond my expectations. My wife and I were treated with respect and courtesy in ever aspect of the process. Jerry Johnson was courteous, respectful, and professional… in handling all the necessary items in the process of purchasing our new car. I would recommend Honda Cars of McKinney to anyone looking for a new car at a great price with excellent service.Excellent Car - Excellent Service
by CertifiedOwner on 10/24/2017Following the total loss of my car due to Hurricane Harvey, I began a search for a Honda pre-certified vehicle. I researched online and drove to McKinney to begin looking at pre-certified cars. Zia was waiting outside when I drove up. He… was very pleasant to work with - no hard sell, no pressure. He was very knowledgeable and helpful. I would highly recommend Zia Paracha to anyone looking to purchase a Honda Pre-certified vehicle.New CRV
by JH on 10/09/2017Good experience. Fast and friendly.Troy Woods should be fired
by SND on 10/08/2017Jacob and Joey-the two salesmen that helped us were amazing 5 out 5 all the way. honest and helpful. Troy Woods however...apparently he's the boss...he is an arrogant human. He switched vehicles on us in the middle of negotiations without… us knowing. Once we realized this, he tried to tell us he didn't switch vehicles. we signed a paper that said we would buy it at "this price/payment". during the negotiation. he REFUSED to show us the paper when we came back the next day to pick up the correct car. he then told my wife that she was being disrespectful to HIM because she wanted to see the paper immediately. he said, "I'll show it to you when I'm ready to show it to you." Thant's when she got up and got the GM involved. Troy Woods is a hindrance to this dealership. he is an arrogant [non-permissible content removed] that should never deal with people. when my wife got up, I asked him to show me the paperwork. he didnt have that particular paper. i then told him the exact numbers that were on the paper-and he LIED to me and told me this was the paperwork...which it wasn't. I said, "the paperwork said $29K and was the leather version, . He then pushed papers toward me and said, "this is that car". it wasn't. it was a base model without leather and the total cost was $26K. he is not an asset to this company we almost walked out OF BUYING TWO CARS. The GM saved the day and we bought both of the cars. The dealership ended up getting us the right car and again...the salesmen apologized for the mix up. everyone except Troy Woods deserves a 5 out 5 rating...Troy gets a-100Great staff!
by muneebuahmad on 09/22/2017Robin greeted me when I first got in, and told me the sales person I was supposed to meet was busy with someone else, but she could get me in with someone else. Harjit, the sales person she got me set up with, was amazing. He answered all… my questions during the test drive, showed me the ins and outs of the car, and then worked with me on the price to get it down to where I could afford!Awsome place to shop for a vehicle
by Awsome on 08/19/2017Just bought our second Honda from Roger Wolf. Went back to him because of the way he treated us the first time and this time was equally enjoyable. Roger does not pressure you or try to talk you into anything. He give you time to decide… what you want to do but provides advise and guidance along the way. He is very knowledgeable about his cars and trucks and does not cut down other makes, just explains why Honda would be his choice considering the options. He enjoys working at this dealership and that comes across as well. Everyone there treats you like you are the only customer they have. Incredible experience and plan to have vehicles serviced there because of the way they treat you. On a service appointment where you decide to wait for your car there is a lot of room, comfortable places to sit, TV to watch or material to read. Coffee and drinks are available as well as clean bathrooms. In fact the whole place is spotless. They just care and you can see that in the way you are treated. I highly recommend this dealership and Roger specifically for any vehicle purchase you are interested in considering. They will treat you like you are the only customer they have.Up front honesty
by Thunt on 08/12/2017Micheal was our sale person he took his time to answer all our questions even though it was closing time. He still went above and beyond for my husband and I. We never felt rushed or pressured to buy. Up front honesty.Great, no-hassle service
by Satisfied on 08/05/2017Last weekend I took my son to Honda of McKinney to look for a Honda-Certified used car for his 16th birthday. The salesman, Gus, patiently spent the better part of the afternoon showing us 2014 Accords that were available and taking us on… test-drives. When we found one in great condition and low-mileage, I got a great price with a few add-in. There was no pressure and no haggling with Gus, and the car was promptly delivered to my home on Monday. This was the third vehicle that I purchased from Honda of McKinney, which has always provided great service.Bad customer service
by Ddavidson on 08/05/2017I was told twice "if I don't sell you this car, I will sell it to someone else". I took my cash sell to a different car dealer.Awesome Service!
by Marolyn on 07/19/2017From the moment we walked onto the lot.....awesome service! Bryan & Zia were great! Friendly, personable and no pressure. I drove off happy, satisfied & with the perfect Honda CR-V for me!Another Great Sales Experience
by Chapa on 07/15/2017We have just bought our 3rd Honda from McKinney Honda. The whole sales experience is smooth and efficient! Thank you Chad Crisson and another thanks to the financial manager who handled that part.Very easy buying experience
by RussellBohannon on 07/06/2017updated 07/14/2017Ken Valdez was super easy to work with, very professional and polite, and made my buying process a very pleasant experience. He was able to get me a really hard to find 2018 Honda Odyssey that other dealers have not been able to get yet.Once again we had an excellent car buying experience
by skaufmann on 07/08/2017We have purchased and leased 10 cars over the last twenty-three years with Honda Cars of McKinney. Our car buying experience has been consistent from our first purchase to this latest one. Its comforting to be able to go into the… dealership without the feelings of apprehension and pressure. We honestly explain what we looking for and what we can afford, and they work with us in an honest and professional manner to help satisfy our needs. Harjit has been our point of contact for years. He is knowledgeable, honest and caring. That is why he is the person we ask for every time and recommend to everyone. We also recognize our excellent experience is a result of the whole Honda Cars of McKinney team and it is what keeps us coming back. In addition to Harjit we want to give a shout out to the following team members: Jimmy (in finance), Troy (sales), Johnny (sales), Scott (sales), Steve (the best service advisor), and Caroline (receptionist, we notice her smile every time we come in). When asked would we purchase a car from this dealership again our response is yes (ten times). Thank you Keith for caring.Great experience buying a new Honda Ridgeline at Honda Cars of McKinney
by JeffA on 07/02/2017I bought a brand new Honda Ridgeline Black Edition 2017 at Honda Cars of McKinney. The experience was awesome - the Sales Person named David Appleby has been super helpful and very professional (even post Sales), David helped in every… single thing and ensured I got the best price AND the best car (with all the bells and whistles). Troy Woods also helped in the overall great experience! Highly recommended A+++Nick Barr
by TheAppletons on 05/03/2017Nick Barr was our sales guy. My husband and I went into the dealership only to test drive a Toyota Tundra. Through a long process that Nick was very patient and extremely relatable through, we ended up with a 2011 Honda Pilot. Technically,… we can in more a more expensive vehicle which he could have made a bigger profit off of, but he let us wonder around the lot while I was indecisive and made sure we were taken care of. He never hesitated to stop looking or ever once made me feel bad for taking a while. He was professional and respectful of our time and did not rush us. I will definitely be returning to this dealership and hopefully Nick when I am ready to trade in again.Smooth and enjoyable car buying experience
by JTSamson on 02/11/2017Buying my 2017 Civic Sport Touring Hatch from Honda Cars of McKinney was simply a great experience..Not the normal, ugly car dealer experience. Paul S. was excellent and made the experience enjoyable. The drive to McKinney from the heart of… Dallas was worth it. We will definitely purchase from them again.I love my gently used Honda
by msscott620 on 01/02/2017I had just laid my father to rest, drove back to Dallas and old Hyundai died. Stan Sanders and Chuck Robles helped eased my anxiety with buying a car. I previously bought a Civic from Newell, great guy. I'm thankful also for the financing… because I've had some credit dings. I did not feel any pressure. Great experience! I'm glad to be back in a Honda!New car experience
by david0905 on 12/29/2016updated 01/03/2017Was greeted in a friendly way and was not bombarded by salesmen. Test drove what we wanted to drive and the paperwork was easy and quick.
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