Big Star Ford
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Customer Reviews of Big Star Ford
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181 reviews
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Karl Alfeld
by Beckles on 12/03/2017Karl went above and beyond for us! We went to lunch to discuss our options, and another buyer was looking to buy the truck we had selected. He called, texted and emailed to get us back to the store quickly, and although the second buyer was… pretty irritated, we got the truck we wanted.Happy with our sales people when purchasing our car very kind and courteous
by Printerforever on 11/29/2017Our experience with the Ford dealer was a great one....well definitely recommend friends and family to visit yall....New Truck
by Clark30 on 11/29/2017Had a great experience buying my second vehicle from Clayton Lott and Kevin Pruitt. They did a wonderful job.Thank you for the review! We hope you love your new vehicle!
Great customer service!!!!!
by Peaceful18 on 11/28/2017Mr. Von has great customer service and an excellent attitude! He is also very knowledgeable about car salesmanship and cares about his customers. He treats his customers like family.Thank you for the review!
Best Experience Ever
by MrsJoplinFord on 11/25/2017Thanks to Big Star Ford, Christmas came early for my family this year! From the Sales Rep, to the Manager, and the finance department, absolutely outstanding service! No money down, no trade in, no payments til 2018!!!Thank you for the review!
Good experience
by marty5910 on 11/23/2017My sales person was honest and up front with me the whole time. He gave me options that made sense and allowed me to make up my mind about what's best for me. That was my best car shopping experience.Thank you for the review! We're glad to hear that your shopping experience went so well!
Fantastic Car Purchase
by Shawni0916 on 11/23/2017This was the fastest and most trusting car purchase i have ever experienced. Shanara Acker is a very nice and caring salesperson. I would purchase again from Big Star Ford againThank you for the kind words about Shanara!
Great truck with great service
by alphavega2 on 11/20/2017Excellent buying experience with a good selection of tricks to choose from, salesman Tommy Le is the person to see.Thank you for the review!
Great family atmosphere. Best buying experience.
by Lupoj2211 on 11/19/2017Big star ford. They go above and beyond. From Alfred our sales rep to Josh the Manager to Finance John. If you in the Market for a new vehicle visit this team. Thank you! Lupo FamilyThank you for the review and for the kind words about our staff!
Purchase of new vehicle
by HappyFordGirl on 11/17/2017Every member of the staff that assisted us was professional, knowledgeable, friendly, and ultimately, very helpful. We couldn't have picked a better place than Big Star Ford in Pearland, Texas, to purchase our new 2017 Ford Edge Titanium!Thank you for the review! We hope you love your new Edge!
excellent car buying experience
by dancingloafers on 11/08/2017Overall great experience from start to finish. Would highly recommend to anyone looking for a great price..and no pressure car purchase experience.Thank you for the review!
Leonel Mendoza
by Leomendoza1 on 10/24/2017Ali was very professional and knowledgeable on the whole process. Very good experience!Thank you for the review!
Great Place
by Purduemack1975 on 10/15/2017Big Star Ford is a great place to buy a vehicle. They have a great staff that helps with all your buying experience needs.Thank you for the review!
Great service!
by SarahB0713 on 10/10/2017I went into Big Star, unsure of the kind of Ford Explorer that I wanted. Shanara was patient, informative, and helpful as I weighed my options. Once I made a decision, she did her best to get me the best deal, the best value on my trade in… vehicle, and make sure that the entire experience was positive. I will definitely recommend Big Star to family and friends in search of a new vehicle.Thank you for writing about your experience!
Big Star Ford
by Zenmaster61 on 10/09/2017Big Star Ford was a refreshing surprise as far as car dealerships go. I had a very good expeience buying my new F150.Thank you for the review! We hope you love your new F-150!
Alfred was awesome
by Jgarza135 on 10/07/2017I went into Big Star Ford with a general idea of what I wanted. When I got there Alfred already had 3 trucks for me to look at based on what I told him over the phone. He guided me in the right direction and was very knowledgeable about all… of the options. That helped me narrow it down to what I wanted without having to pay for what I didn't need or wouldn't use. I found the perfect truck for me thanks to Alfred.Thank you for writing about your experience!
Great experience would buy from them again
by Jungledad9 on 09/29/2017Extremely helpful. Even though we got these late, they stayed after hours too hero is complete our son's car purchases. Got an an awesome deal on a low mileage Mustang.New car
by Bobhad824 on 09/23/2017Dixie was awesome definitely will be buying from her again!New car Purchase
by Loumancan on 09/21/2017This will be my 5th car that I buy fro Big Star Ford. It's always a great experience. The are very Transparent with everything they do. Especially when it comes to the process from beginning to end. My salespeople Ray Bruner, Manager Sky… Dejohn, Finance director Charles and GM Rick Law are the best people to work with when buyin a car.Awesome experience
by JoeRenteria on 09/21/2017My purchase experience was amazing from start to finish! Couldn't be happier with the team at Big Star!A Blessing
by Grateful17 on 09/21/2017My salesman, Ali, was friendly, caring, and accomodating to my request with the type of vehicle I needed. With prayer, pesistence, and patience, I was able to drive away in a 2017 Vehicle.Thank you for your review! We hope you love your new vehicle!
About our dealership
Thank you for the review!
by big_star_ford on 11/29/2017