Big Star Ford
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Customer Reviews of Big Star Ford
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181 reviews
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Great experience
by Laxcamel on 06/05/2018I enjoyed my experience at Big Star Ford and Christie did a great job to show me everything Iabout the vehicle I wanted, and also put together a price and financing plan that made sense for me. Very excited about the new vehicle.Comprando mi escape
by Mems553Ford on 06/03/2018Las personas que me atendieron fueron muy buenas en su trabajo el sr tomme lee nos atendió excelente2018 mustang
by 75rickg on 06/03/2018Friendly staff.very professionals not pushyaI would defenetly.Purchasing F-150 from Big Star Ford
by Cameron on 05/27/2018My experience at Big Star Ford was really awesome. Danny did a great job of being patient with us as we looked through several different trucks until we found the one for us. He worked well with us and had a great attitude throughout the… process. Charles from finance had a great and funny personality and helped us get the best financing options possible. He was extremely informative and very honest about everything. I would recommend any of my friends or family looking for a Ford to go visit the team at Big Star Ford!!Ford
by Helda11 on 05/26/2018Alfred treated us as family we are very happy with the car we bought the price is right for us thank you FordGreat experience
by Sami0110 on 05/25/2018Kirsten was great! Very knowledgeable and worked so hard for us. Would recommend to anyone!!2018 mustang
by Jair2018 on 05/24/2018Bought a car from Tommy at this location. He answer all my questions and helped me pick the right car for me. Friendly environment felt like I was at home. Would recommend this location 100%. Very happy with my purchase!Second Purchase
by robertgoss on 05/19/2018I came back to Big Star for another purchase, because with the first purchase they busted their butt to get me in a truck and they had to get creative with my trade in and my budget. This time the knocked it out of the park, Tommy Le was… very helpful and extremely knowledgable. I came looking to purchase a King Ranch and left with a Platinum after he explained the differences between the two. He then proceeded to show me all the nuances of the truck, he programmed my phone and got Car Play up and running for me. He did most of this after the dealership was closed, he went over and above!Great Experience!
by Aabueno on 05/17/2018All staff I encountered were so very helpful. The entire process was quick and easy, straight to the point, and non stressful. Big Star Ford is obviously customer service driven. Mr. Nguyen in sales and Mr. Bradley in finance were amazing.… I came here knowing exactly what I wanted. I was out within an hour or so. And I absolutely love the vehicle we purchased! Would definitely return.Outstanding Sales Service
by jjescala42 on 05/15/2018Prior to thinking of purchasing a vehicle. I started receiving Big Star Emails of trading in the Durango. I had already been wanting to so that sold me. We called an made an appointment. Thomas Le our sales person was awesome and great. He… made it happen. Love the truck I purchase. My first new vehicle ever. Best feeling in the world. John Aldridge finance rep seal the deal. Great team work gentlemen. Big Star will always have my business. Thanks, Jose EscalanteAbove and beyond
by McConnell511 on 05/14/2018I had a great experience at Big Star Ford, everyone was very friendly. My salesman Von and Charles went above and beyond to get me into my 2018 F150 Lariat FX4. I needed a little wiggle room and Charles managed to get it and greatly… appreciate all the help they were during the purchase. Thanks again Charles and Von.Review
by DJBuys45 on 05/14/2018I had a great experience. Tommy Le was extremely helpful ThanksGood stuff
by Sabunny13 on 05/14/2018Everyone was super helpful and did a great job getting me into a car really fast.Star Ford Pearland Alfred
by scgrn89 on 05/10/2018Alfred was amazing he helped me find the car that I wanted within my bugetTotal Satisfaction
by Lariatman on 05/10/2018I'm convinced Big Star Ford is best in class. I've purchased 4 new vehicles and every experience was a pleasure. Jeff and Chuck are a class act and are commited to customer satisfaction.Star Ford Alfred
by scgrn89 on 05/09/2018Alred was amazing. He helped me out and was great working with him. He made me feel comfortable looking at cars and helped me find what worked best for me and my family.Easiest car buying experience ever.
by Jbatsontx on 05/07/2018I had been looking around for a while for a Platinum F250 with the color and package that I wanted. My wife texted me she had found one online and to go check it out. It was at the right price and right package. I went by, looked at it,… told Alex what I was prepared to do and he made it happen. All within 10 minutes. No hassle, no back and forth, just a great deal. I was out of there with a new truck within 1-1/2 hours of getting there. Unbelievable service. I will go back again.XLT 2018 Ecoboost 10 speed
by PapawJ63 on 05/06/2018Stopped by dealership just to take at look at new models for future purchase of 2018 F150 Ecoboost/10 speed Tran for towing RV. Salesman found us out In parking lot, we talked, he listened, he showed us trucks. He had what we wanted in a… color we we liked. DEAL DONE!!! Salesman really took the extra effort to get us into the truck we needed to be in.Great Experience
by Ltkelleher on 05/03/2018Very easy to deal with. Miguel was knowledgeable and accommodating. No high pressure sales tactics! Made for a great experience!New Explorer purchase
by Thankful on 04/28/2018This was the best car buying experience that I ever had. Everyone that I had contact with was very helpful and nice.Thank you for your kind review!
2013 Ford Explorer XLT
by Kyleighd on 04/28/2018Nick Saenz was very respectful & answered all the questions we had. He kept all paperwork going and was very honest with us.
About our dealership
Thank you for taking the time to review us!
by big_star_ford on 06/08/2018