Customer Reviews of AutoNation Acura Gulf Freeway
Review type:
Pleasant Buying Experience
Great Service!
by P Brewster on 07/28/2023Always great service with a knowledgeable and courteous service tech. Matthew Danner is excellent at his job and takes very good care of all of my service needs in a very efficient manner.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Easy Breezy
by Integra Fan on 07/27/2023I took my Acura for service and it was a very pleasant experience. The dealer even washed my vehicle before I left. Mario, the service representative was very helpful and knowledgeable. Booking online was easy and I would recommend it as I… got a call back regarding questions I had regarding my Acura coverage. It was easy and pleasant. Thank you Auto Nation Acura of League City !Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Install alternator
by NancyEB1 on 07/27/2023Alternator failed and Acura Autonation in League City had the part and it was ready by noon.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Thank You Acura Autonation
by Heather Hebert on 07/27/2023Last year I had a horrific experience with a reputable dealer in Houston. After a lot of research and work on my part to get myself in a better position, I chose Acura Autonation to work with. Not only did they listen to what I was trying… to accomplish, they understood and did everything they could to help me. I drove away that night with a weight lifted off my shoulders and in a beautiful new Acura. I cannot thank Matt, Tim and June enough for working with me to reach my goal.Hi Heather, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. If you need more help, our team is available to talk -- safe travels!
Regular oil change and maintenance.
by BG Roberts on 07/24/2023Mario was very informative and kept me up to date with what was going on with my car.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Battery Issue
by gabeg74 on 07/23/2023My experience went very well. I have had an issue with my battery not starting up my vehicle on start-up. I did purchase the lifetime battery warranty at the dealership upon the first time issue with my vehicle so when my vehicle starting… acting up again, I made an appointment online for service. Ronnie (Kynal) Kou was awesome and he explained everything in detain including diagnostic fee if there was any mechanical issue with my vehicle that could be causing the battery issue. Diagnostic came back negative for any parts malfunctions and they replaced my battery for free (just having to pay for labor and battery disposal fee under $35). Wait time was about an hour and a half considering there were other customers ahead of me, but wait time went fast having relaxing in the lounge area with complementary snacks and water. When my car was finished, it was also washed, vacuumed and tire shined. I'll be scheduling my appointments in the future (if any) with Ronnie (Kynal)!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Car Inspection
by sscarbrough3 on 07/13/2023Inspection is thorough and quick.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Customer Service as it should be!
by L Williams on 07/07/2023I love the customer service at AutoNation Acura! Whenever I need service on my vehicle, I usually call me service tech Buoth Peng & he always takes excellent care of me & my vehicle. He's knowledgeable & customer oriented & always makes me… feel like I'm his most important customer, which is what customer service should be.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Maintenance
by Vdrwest on 07/07/2023The service was excellent. I was walked through all the maintenance that was necessary. I have always received excellent service whenever I bring my car into the dealership!Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Mrs Amanda Hughes
by AmandaH on 07/03/2023Great service with Ronnie . Was pleased with the convenience of getting my appointment for oil change and service the next day. Very happy to have received a loaner car as I decided to do further maintenance.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
MDX Service
by Golfsit on 07/03/2023Mario is great a great service manager. He's taken care of our car for standard service visits as well as the latest concern with drivers seat lumbar support. Extremely professional, thorough and consciences.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
First Maintenance
by MDX Owner on 07/02/2023Brought the car in for general maintenance. Technician inspoected the car and found two (2) other areas that needed attention and sent me a video showing the problem areas. I have worked with the service advisor before and look forward to… a continuing relationship. BTW: I have handled all my automotive needs at this specific dealer since 2006.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Mario was awesome!
by CAKlang on 06/27/2023It was great! Got everything done that I asked for in a timely manner.We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!
Oil change and tire rotation
by Karla14449 on 06/24/2023Mario the service person was very nice and helpful through the entire process. I was treated with courtesy and respect.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change
by FHeilker on 06/21/2023Excellent! My car went in for an oil change and my service advisor, Mario, was extremely helpful and he made sure my car was taken care of.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Service for my NSX
by HouCarGuy on 06/15/2023Typically you do not take a 30+ year old car to a dealer for service but they have quality mechanics who take great car of my car.Hello, We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!
Great service at AutoNation Acura
by Timhall on 06/13/2023I recently got my oil changed at AutoNation Acura and as usual they were very professional and turned it around very quickly. Bud always treats his customers well. I have used AutoNation Acura for several years and even take my other… non-accura vehicles there for service. They have a nice waiting area for customers and now have easy access from I-45Timhall, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
State inspection
by Tory 2020Rlx on 06/10/2023It was quick and easy nice service advisor person I will recommend this placeHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.
Inspection and oil change
by Larry West on 06/07/2023Matt was very knowledgeable and courteousHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Awesome Service!
by Acura MDX on 05/23/2023Great service and customer service representative to guide your needs. Had the recall on my MDX performed and was out in an hour. The bonus free car wash is the icing on the cake! Thank you to the mechanic, Ronnie, and Autonation.Hi Acura, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change/tire rotation
by Gavencarson on 05/18/2023Service team was really helpfulHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 04/25/2025