Customer Reviews of AutoNation Acura Gulf Freeway
Review type:
Pleasant Buying Experience
Service
by Forrester on 10/11/2023They did a great job in a timely manner!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Bud is the best
by Anna V. on 10/07/2023Came in for routine maintenance and new tire. Bud has been my service advisor ever since I bout my mdx in 2018 and he’s the absolute best. Always honest and helps me with any questions. I never feel like I’m being pressured into stuff I… don’t need but more so advised on how much life I actually have left on a part and recommendations for various things to keep my MDX running well.Hi Anna, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Drive safe, and we'll see you on the road.
Service for oil change and state inspection
by Albert123 on 10/05/2023Called made appointment over phone, quick, courteous and helpful. In and out quickly, constantly updated on status of vehicle.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
MDX MAINTENANCE
by shortstuff on 10/03/2023Very courteous, thorough and listens and checks other issues that i had concerns aboutHi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Smooth & excellent
by Syed Naqvi on 09/27/2023No games, honest staff. excellent sales experienceHi Syed, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Perfect Service Like Always
by SamC_ManCity on 09/24/2023Had minor service done and was greeted by advisor who immediately took my key and explained to me how long the service would take. Waiting area is clean, has chargers, coffee, water, and snacks. Fast service, vehicle was washed and was… spotless when. I got it back. Thanks for continued wonderful service!Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
1999 Acura 3.2 TL
by Accountant on 09/10/2023Very good. The dealership provided a loaner car and completed the work in a couple of days.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
by Laupeck on 09/05/2023My car was scheduled for routine maintenance and Buoth Peung got me in and out of the dealership in a very timely manner. The price quote was correct and the service all around was great.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
2014 Acura RDX
by Richard on 08/31/2023Had ac serviced and checked. Was very pleased with the service department and Matthew was very helpful and courteous.Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Autonation Acura Gulf Freeway Service Oil Change and Inspection
by C. Castoreno on 08/31/2023Service Department staff and my Service Advisor Kynal are highly professional and treat you like Royalty with their patience and knowledge of vehicle maintenance and repair, I am confident my vehicle will keep running strong without any… major issues. Thanks again to Kynal and team of certified mechanics for A+ service and high standards of quality customer service.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Outstanding
by Robin l on 08/25/2023He was amazing polite and what you should experience while at a dealership.Hi Robin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Acura service
by Jennifer on 08/25/2023Excellent service and communication as always. Mario is great!!!Hello Jennifer, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great Buying Experience
by CindyLD on 08/16/2023I purchased a new Acura MDX from Tripp at AutoNation Acura in League City. The entire process was a pleasure. Everyone I worked with was pleasant and respectful. The most important part is I feel like I got a fair price for my trade-in… (after having shopped it a bit), and paid a fair price for my new vehicle. No haggling, just worked through the details step by step. I will definitely be recommending this dealership to my friends and family.Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.
Service
by Shirley Broz on 08/11/2023Bud Peung is the best. Very professioanl, helpful and friendly.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service for my Honda civic
by yasmidt on 08/10/2023I have to take my car several times for service after it was purchse in Acura. But despite the inconviniece, Mattew and the manager were always diligent and helpful. Aslo, they take care of everything and they even clean my car.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Linda
by Pirate68 on 08/10/2023Excellent service on oil change. They were very busy but were fast in servicing my car.Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
by Disappointed on 08/04/2023Even though I had pretty new wipers they convinced me I should replace them then they did not have the right ones for my vehicle. The service that was suppose to be 1-1 1/2 hours was, again, 3 hours. I work at night and specifically have… my appointment first thing to get home and sleep afterwards. This time the serviceman told me I was 1 hour early and needed to leave and come back. I told him I wanted to wait and he said I have an appointment so I will be in the front. That was not true. And then after 3+ hours I had to go into the shop to get my car back and leave. This happens every time I get my service and I am over their excuses for inefficiency. And now what about lying about my wipers?Hello, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2050. We would appreciate the chance to turn your experience around.
Exception service
by Jason Nguyen on 08/03/2023On time, fast and professional service from this Acura dealer. I will be back.Hi Jason, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you AN Acura :)
by Joelle on 08/02/2023Thank you again to AN Acura for getting me a nice truck and for always answering every question I have with a nice and friendly attitude :)Hi Joelle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great salesperson
by Joepo67 on 08/02/2023No haggling with numbers. Was expecting a little more for my trade in but over all satisfied. Great financing offers. This was a used vehicle but the oil should have been changed. At 40 percent now.Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you need more help, our team is available to talk -- safe travels!
Bud
by Kellyjc on 08/01/2023Appointments are easy to make and my car is always done on time. Bud is great at keeping me informed on what my car needs and when. I wouldn’t go anywhere elseHi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 04/25/2025