AutoNation Acura Gulf Freeway
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Dealership Service Review
service Rating
Exceptional Customer Service
Written byon 07/28/2025
I recently had to bring my car in to be serviced for a warranty issue (a latch failure on the back hatch) and Richard was so helpful. He communicated with me via text to let me know what was happening as it was happening. I had to wait for a part to come in and I was given a loaner car overnight so they could double check their work. It was a very good service experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ivory Park on 07/29/2025
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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