Dennis Eakin Kia
Customer Reviews of Dennis Eakin Kia
Review type:
Just What I needed!
Just What I needed!
by Evia on 08/21/2025I went into Kia knowing what I wanted. Wade, the salesperson who helped me was awesome. He negotiated for me and every since of the matter. I was happy my son was happy.Great Service!!!
by TiVines on 07/11/2025updated 07/16/2025Friendly and professional customer service. Service for car was fast and efficientCar Trouble? Dom’s Got the Drive to Help!
by Theresa K on 07/08/2025As a woman, navigating automotive services can sometimes be daunting. I initially walked in feeling a bit anxious, uncertain about which additional services to request, but I knew I wanted to address the persistent vinegar-like odor that… would accompany my engine start. My apprehension was quickly alleviated upon seeing that Dom would be assisting me. During my previous service appointment, I was impressed by his professionalism, kindness, and patience, qualities that truly stood out. Despite how busy he might be, Dom consistently makes a point to acknowledge customers promptly and creates a welcoming atmosphere. His genuine enthusiasm for his work is evident, and it significantly enhances the customer experience. As an operations manager of a busy dental organization, I understand the importance of quality service and the challenge of finding dedicated, skilled employees. Dominick exemplifies what a top-tier employee should be—attentive, caring, and committed to excellence. While I am only one customer, I hope this message conveys my sincere appreciation for his exceptional care and concern for every individual who walks through your doors. He is a valuable asset to Dennis Eakin Kia’s Service Department, and I believe he deserves recognition for his outstanding contributions.Got myself a minivan
by SJ on 12/25/2024Fast service Gave me a reasonable offerKeep your vehicle safe and you be happy here!
by Ms Mary851 on 12/04/2024Harolyn (service advisor) took time to explain what was being done, why it was necessary, and how much it would cost. This was my first visit after my free service warranty expired. She also was on time with her estimate of how long it… would take. I appreciate their service as I'm 40 miles closer to the dealer I bought my car from and choose to drive the extra miles to Killeen for Kia service.SPECIAL TREATMENT
by S Harris on 05/09/2024The service department always makes me feel special. I love the complimentary coffee. The waiting area is quiet and comfortable. The service rep kept me informed as to the status of my vehicle.Smooth and professional
by Dave N on 04/03/2024The entire experience was very relaxing. The staff especially Clint and Joe. We're very professional and helpful. Additionally Kia offered me a very respectful trade in for my vehicle.Dave, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Dennis Eakin Kia. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Dennis Eakin Kia Team
Overall GREAT experience
by Lindsey Z on 01/20/2024Everyone we came in contact with was super friendly, and helpful. And every single person followed thru to make sure we were happy. Our salesman made sure we got the exact car we wanted, and took the time to show us every feature our car… had to offer. He never pressured us into purchasing, or do anything we weren’t comfortable with. Mario in finance made sure we understood everything, and that we weren’t charged for anything we weren’t okay with. They both have even responded to me since my purchase with questions I had. And that alone was comforting to me. I don’t feel like just a number on the board. I am part of the Dennis Eakin family. Jeff and Mario are a true asset to this team! If you’re uneasy about purchasing, at least give these people a try. I promise they will make the experience different from any other experience you’ve ever had.Lindsey, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Dennis Eakin Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Dennis Eakin Kia Team
Eakins KIA rocks!
by Rick V on 12/09/2023Everyone from sales to finance were low-key and interested in making my experience pressure free and smooth. Caitlyn is sales seemed to make it her mission to make sure my questions were answered and really took her time showing me all the… features of the SUV I purchased. Marcus in finance was just great!Thank you for your great review, Rick! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Dennis Eakin Kia Team
Recognizing a returning cui
by Randall Goo on 11/03/2023A cash offer will be recognized and considered; Veterans will be recognized; Staff is friendly..respectful and try hard to answer any question.Randall, it’s great to know that <EMPLOYEE NAME> provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Dennis Eakin Kia Team
Super friendly
by Sunny on 08/18/2023I did not feel pressured to buy. Briana was super friendly and answered all of my questions.Thank you for taking the time to write this review. We are pleased to hear that Briana was able to provide an efficient and overall positive experience. Sincerely, The Dennis Eakin Kia Team
Awesome experience!
by Terry on 05/04/2023Process was quick, sales team and finance team were great. Thank you, Jamie!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Dennis Eakin Kia Team
Kia Seltos
by AJ on 05/03/2023From the moment I arrived on the lot and Clint introduced himself the entire process was seamless. Clint was an absolute rock star with complete professionalism and was very accommodating.AJ, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Dennis Eakin Kia as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, The Dennis Eakin Kia Team
Wonderful Experience and a Great Team!
by Mohamed on 01/29/2023Great experience. Everyone was very nice and helpful. Team Dennis Eakin was communicative, responsive and worked with me to find the best deal/price/car that suit our needs.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Dennis Eakin Kia Team
Kia Seltos
by Cassandra on 06/25/2022James and Mario are awesome! They both were friendly and willing to listen and assist. They were also knowledgeable about various vehicles and services offered by the company. I never felt awkward or pressured to buy during the looking… process. Great guys!Hi Cassandra and thank you for your kind words. We are very happy to hear that James and Mario were so attentive during your visit to our dealership, that they are willing to listen and assist in your needs. Thank you again and we look forward to working with you again in the future! Sincerely, The Dennis Eakin Kia Team
Customer Service Extraordinaire!
by Nikkola Bell and James Hawkins on 05/03/2022My Service Tech Billy! Friendly, knowledgeable, and went above and beyond to make my experience flawless and enjoyable.Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Dennis Eakin Kia Team
Every thing went very well with no problems or hassles
by Larry Harms on 03/26/2022I thought the rep handling the in processing and out was very good, friendly, and very knowledgeable and will continue to do service here.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Dennis Eakin Kia Team
Excellent Service
by G C on 01/15/2022The service department is always courteous and professional.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Dennis Eakin Kia Team
Buying a 2022 Sorento
by Jon on 10/27/2021The sales and finance staff were friendly, knowledgeable and professional in their approach to the car buying process.Jon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Dennis Eakin Kia Team
Wonderful Experience!
by Destiny T on 05/27/2021Service Advisor Billy Baker was extremely helpful and informative throughout my time at Dennis Eakin Kia. He kept me informed throughout my transaction would 10 out of 10 recommend to family and friends.Destiny, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Billy does for Dennis Eakin Kia and our customers. Hope to see you again soon! Sincerely, The Dennis Eakin Kia Team
Wonderful Dealer!!!
by Tracy Edwards on 03/10/2021From the first communication from the internet department (Larissa, who was so prompt and efficient in her duties I thought she was my sales person, haha), to our sales rep (Lashanda, who was unbelievably FUN and an absolute pleasure to… deal with), to the warm welcome and caring demeanor shown by the finance manager (here is where her name fails me, but she exuded confidence and professionalism), my experience was among the best I’ve ever had in my 30 years of buying vehicles. There is a reason we’ve bought two cars at this dealer before, and people like those above are the reason we’ll continue to return and recommend. The Black K5 is just what I wanted and you delivered on all accounts.
Thank you! We are thrilled to hear about your positive experience at Dennis Eakin Kia. Our team strives to make every customer feel special and well taken care of. We are glad you enjoyed our complimentary coffee and comfortable waiting area. We look forward to welcoming you back for your future service needs. Sincerely, The Dennis Eakin Kia Team
by Dennis Eakin Kia on 05/10/2024