Dennis Eakin Kia

As a woman, navigating automotive services can sometimes be daunting. I initially walked in feeling a bit anxious, uncertain about which additional services to request, but I knew I wanted to address the persistent vinegar-like odor that would accompany my engine start. My apprehension was quickly alleviated upon seeing that Dom would be assisting me. During my previous service appointment, I was impressed by his professionalism, kindness, and patience, qualities that truly stood out. Despite how busy he might be, Dom consistently makes a point to acknowledge customers promptly and creates a welcoming atmosphere. His genuine enthusiasm for his work is evident, and it significantly enhances the customer experience. As an operations manager of a busy dental organization, I understand the importance of quality service and the challenge of finding dedicated, skilled employees. Dominick exemplifies what a top-tier employee should be—attentive, caring, and committed to excellence. While I am only one customer, I hope this message conveys my sincere appreciation for his exceptional care and concern for every individual who walks through your doors. He is a valuable asset to Dennis Eakin Kia’s Service Department, and I believe he deserves recognition for his outstanding contributions.