Customer Reviews of Toyota of Irving
Review type:
Great experience
by Emiliogm on 05/16/2019Inquired about a 2019 XSE Camry. Salesman Brian Smith helped me and in no time had me approved on the car I wanted. Easy process from Inquiry to leaving the Finance office. Highly recommend you visit Toyota of Irving for your vehicle… needs.Excellent service
by RP_RAV4 on 04/30/2019My shopping experience was great. There was no pressure, all personnel were very helpful. Mr. Boykins help me find the best vehicle for me and I was on my way home in my new auto in record time. Mr. Nguyen handled the final paperwork with… such ease and understanding I was never uncomfortable about my choice. I will return to Toyota of Irving for my next auto purchase and recommend it to everyone I know.Thank you very much for taking the time to leave feedback--we appreciate your business and hope you are enjoying your new RAV4!
Kevin Boykins Rocks!
by Jay2017 on 04/30/2019My sales rep Kevin Boykins went above and beyond to get me the best deal, great financing, and he did it with passion and honesty. He made me feel very happy and comfortable with making my purchase. I felt listened to and heard. He is a… great salesman and I would recommend him to anyone.Thank you for the feedback, Jay! We are glad KB could help get you into your new vehicle!
New Rav4
by SimonGasca on 04/29/2019Had a great experience with Brian White. Daughter loves her 2019 Rav4. Thanks Brian!Thanks for the feedback and for your business, Simon!
Car buying that was easy and painless!
by Tanya1979 on 03/11/2019I got excellent service at Toyota of Irving! When I went there to buy a used car, they got me in a brand new car! It was fast, I was not there all day and left with an amazing car at a good rate!Thanks for much for coming by, Tanya--we are grateful to have earned your business!
Go see Frank at Toyota of Irving
by Miamir0486 on 03/04/2019This is the 3rd vehicle we buy from Frank. He is very knowledgeable, friendly, and helpful. We were looking for our family car and he found the perfect one for us. He will stay late and make sure you have everything you need. Will… definitely do business here again, as long as Frank is there.Thank you for the feedback and for your business!
Amazing customer service!!!
by climoges on 02/10/2019I will never go to any place other than Toyota of Irving again... The staff was amazing, fast and more than efficient. They seem to truly care about finding the right car for you in your price range. This was by far the best car buying… experience I have ever had and would recommend them to everyone that I know.Thank you for taking the time to rate and review us! We're happy to have you as a customer!
BEST Customer Service Ever.
by rcif1999 on 02/07/2019I Went to toyota irving in search for the perfect Vehicle for me. Thanks to Eric Sorto and Than , i was able to Get Just that! Great guys, Tried their very best to make sure i was getting a great deal and was well taken care of! Will… Definitly reccommend !Thank you very much for the feedback and for your business!
My first time Toyota purchasing experience
by Kennycole on 02/06/2019My name is Kenneth Coleman, this was my first time buying a vehicle from Toyota. The staff at Toyota Irving was very courteous, professional and friendly regardless who of who I came in contact with. My Salemen Kevin Boykins was very… patient, professional and determine to get me the best deal possible considering my circumstances due to bankruptcy. I really appreciate his hard work and time to get me Finanaceed. The Ram truck he sold me was clean and to my standards as a customer. I would definitely die business with Toyota Irving in the future.Thank you for the feedback, Kenneth! We're glad KB was able to get you into a truck you love, and we are grateful for your business!
So Happy I found Toyota of Irving
by Tweaknfool on 02/01/2019All I can say is that I am so grateful and happy that I found Toyota of Irving. Being new to the Dallas area and opening a new office by myself was a stressful time. I needed in the middle of everything going on to find a car in order get… out of my rental car. So I took my second day off in 4 weeks decided try again and went to the Toyota of Irving dealership on 1/1/19. I had gone to 3 other dealerships the previous Saturday. Was gone literally all day and ended up disgusted and tired. But I had to get into a car and move out of my Enterprise rental. I had spoken to Antonio over the phone prior he was so nice I had hope it would be different from the others and it was. The sales manager came out and introduced himself, Antonio took me out for a test drive and showed me all the features of the RAV4. He was very enthusiastic about the Toyota vehicles then I spoke to Brian Smith in Fleet. We were looking into trying to get Into a company lease. Brian walked through all the scenarios based on our special needs as a company. There was never any pressure no hard sales. Brian took a good amount of time with me I was never made to feel anything but welcomed. I did not feel like I was an inconvenience. Instead I felt like I mattered. Brian told me when I left that if I needed anything to just reach and gave me his card. He knew I was primarily window shopping but that didnât seem to matter to anyone there. The other dealerships had multiple people continuously calling me all the time. Trying to get our office open was an ordeal to say the least and when I finally had the time and approval to purchase I went where I felt like I mattered. I called Brian ahead of time we scheduled an appointment to talk. It was heartwarming that both Antonio and Daniel remembered me. Called me by name asked me how I was doing. Brain was genuinely happy to see me and helped me get into a great vehicle. This was one of the most pleasurable experiences i have had since I have been in Dallas! To be able to say that about a car dealership dispells all the preconceived notions of car dealerships and sales people I have ever heard or experienced.Thank you very much for the great feedback! We are so happy that Antonio and Brian showed you what we're all about here, and were able to help make your move easier. We're grateful to have earned your business, and we wish you tons of success in your new North Texas home!
Best service
by 5startoyota on 01/31/2019Iv bought 5 vehicles from this company. Best customer service. Very nolagable staff.Thank you for the review and your repeat business!
Toyata satisfaction
by YvetteVerdin1 on 12/17/2018Very Happy walked out with brand new car very helpful and friendly people especially Wilma ans Bryan speedy service rated 5 stars but for some reason only showing twoThanks for the feedback Yvette, and welcome to the Toyota of Irving family!
Easiest transaction
by Tundragal on 12/04/2018Did everything online and over the phone was greatest experience Thank You Ben TranThanks for the rating and review, we appreciate it! We hope you enjoy your new Tundra!
Excellent service
by jram1234 on 11/28/2018Thank you for for all your help! My salesman and the whole team were extremely helpful very professional. I could not be more satisfied with my whole experience.Thank you very much for the feedback!
Buying a Vehicle Thumbs Up!
by Adam111 on 11/27/2018We had a wonderful experience at Toyota of Irving when we purchased our 2019 Avalon Limited. It was a very friendly and speedy process for us. We didn't have to wait forever and the explanation of our warranty was amazing also. We ended… up getting the buy up package because of the great benefits. I'll definitely be coming back for all my future maintenance and vehicle purchases. Tundra your next!Thank you very much for the wonderful feedback! We look forward to seeing you back for service, and when you're ready for your new Tundra!
Kept their word
by RenaissanceMan on 11/27/2018I called Dealership told them my bank had just informed me that I was pre-approved to buy a Nissan but I preferred Toyota. The salesman said we will beat what they are offering you. Came into Toyota of Irving was shown the car (which was… better than I had planned) minutes later I was approved and proceeded out the door with a new 2018 RAV4 that I will be driving for years to come. Very, very happy!Thank you very much for the feedback, and we are glad to hear that we could get you into the Toyota you preferred!
New Car for me
by RWALKER on 11/26/2018As the reputation of sales men is to lie and deceive, I felt my experience was a bit more honest. Although my salesman advised that the car I was buying didn't come with car mats which wasn't true, he still provided me with mats. He also… agreef, upon request to tent my windows at no cost to me so I'll is forgiven. The process was quick and seemless and I will purchase my next car from Jason Lynch as well as advise family and friends.Thank you for the feedback! We work hard to keep up on our product knowledge, and although some models no longer include floor mats, we are sorry that your salesperson was wrong about yours being one of them. We're glad to hear it all worked out, and we thank you for your business!
Great experience buying my Av4
by Flygirl on 11/22/2018I have had some really bad experiences buying cars in the past - I was pleasantly surprised at the great service and respect I received at Irving Toyota. I used the Texas AAA buying program and was put in contact with Brian Smith. He spent… a lot of time answering my questions and taking test drives. I ended up with a great deal on my new RAV4Thank you for taking the time to leave us a review! We are grateful for your business!
The best customer service ever
by Corolla on 11/21/2018Hugo and Catalin and manager made a miracle happen for my daughter and I. It was the best car buying experience I have ever had in my life. I love these guys. Thank you so much.Thank you for taking the time to rate and review us, and we hope you are enjoying your new Corolla!
Great buying experience.
by L_T2018 on 11/21/2018One of the easiest, friendliest, and most helpful places to buy a car. I will highly recommend Toyota of Irving to anyone who is in the market to buy a car. My family will be definitely be back again.Thank you very much for your review and for your business!
Great service
by priscillaperez on 11/13/2018I had a excellent experience with Manuel he did great helping me and my husband get into a brand new car. I will definitely be back when I decide to trade in vehicle for a bigger vehicle. He did everything he could to help my family and I… be as comfortable as possible.Thanks for taking the time to leave us feedback! We're glad we could help you and your husband find your dream car!
When we use the word “family,” we mean it! Our founder, Vernon Schoemaker, first entered the auto industry working for his uncle in Amarillo in the late 1940s following a three-year term in the Navy. Years later, when Toyota approached them with the idea of opening a dealership in Dallas Fort Worth, Vernon was tempted but the logistics of moving his family and selling their home would have been difficult. When the Schoemakers received an unexpected offer on their house before even listing it for sale, they knew it was meant to be and headed for Irving!
Vernon first opened Toyota of Irving in an existing building at 222 E Irving Boulevard on September 15th, 1968. The first ten years really defined the dealership’s character–weathering the dock strike, coming out on top during the gas crunch–ultimately growing into a thriving, successful business.
In the late seventies, Toyota of Irving’s success enabled us to purchase land in our present-day location on what was then Highway 183, and
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Vietnamese
- Spanish
Thanks for your business and for taking time to leave a review, Emilio! We are glad Brian was able to show you exactly why "This is Your Place"!
by Toyota of Irving on 05/17/2019