Skip to main content
Today 9:00 AM - 7:30 PM

Customer Reviews of Westside Lexus

Review type:

600 reviews
Sort by:

  • Service as expected

    5 out of 5 starsby Expectations2 on 03/02/2017
    updated 03/14/2017

    I have keep items that needed to be addressed and they were.
  • Excellent job very satisfied

    5 out of 5 starsby ReginaLucena on 03/02/2017
    updated 03/14/2017

    Mr. Jessee did a very professional job with my car I feel very well treated and considered, my car so far feels as new, after this unfortunately accident. Thanks so much for your work well done Lexus, employees like these make a real diference on having a car or havin a Lexus! Also, Mr Frank did a great job referring me to the correct personnel after I notified the crash. I will always be thankfull. Regina Lucena & Salomon Cohen
  • Oil Change Time

    5 out of 5 starsby service18 on 03/02/2017
    updated 03/14/2017

    Thank for being there for my Lexus. In all the years that I have had service for my car. It has been excellent. Walking me through what will be done and if I need a rental for the day. The staff is wonderful, kind, and always acknowledge you as their number one customer.
  • Knock Your Socks Off Service

    5 out of 5 starsby SheilaDJ on 03/01/2017
    updated 03/14/2017

    Westside Lexus is the best. Will Zamora is the most efficient conscientious service consultant I've ever dealt with. From the 1st time I met him he has always provided excellent customer service. The service department is a clean comfortable place to visit.
  • Great Service Department

    5 out of 5 starsby Tichenor on 03/03/2017
    updated 03/14/2017

    We use Will in the service department and he takes great care in explaining the repairs and how those repairs effect the vehicle.
  • 60,000 Mile check-up with Laura Brown

    5 out of 5 starsby rquitzau on 02/25/2017
    updated 03/09/2017

    I can always count on Laura Brown to coordinate the check-ups and repairs of our two Lexus vehicles. She is informative and always on time. Equally important is her friendly way of doing business.
  • Perfect and convenient

    5 out of 5 starsby Rafel9999 on 02/21/2017
    updated 03/09/2017

    My car was perfectly serviced. The price is reasonable. The loaner was nice and convenient. Great job. Thank you
  • Thank you for your excellent service!

    5 out of 5 starsby Mattiejean on 02/22/2017
    updated 03/09/2017

    I particular liked the driver. He was very friendly and answered all my questions.
  • Painless and fast

    5 out of 5 starsby SuerobTx on 03/08/2017

    Westside Lexus makes maintainence visits easy and fast.
  • Quality all the time

    5 out of 5 starsby Susuwayne on 03/07/2017

    Josh Guerra was very professional and the work was satisfactorily done.
  • Tire

    5 out of 5 starsby whitts55 on 03/04/2017

    They got me in and out in around 1 hour, no appointment.
  • recent body work

    5 out of 5 starsby maggies2 on 03/03/2017

    my suv looks brand new! great job! thanks for washing and detailing the inside!!!
  • 150,000 mile check up

    5 out of 5 starsby 1550alex on 02/26/2017

    I have had the same service representative for several cars over 15 years He has been excellent above the top on each and every occasion He is one of the reasons I continue to purchase from this dealership
  • Replaced Dashboard 2004 RX330

    5 out of 5 starsby rdamico1 on 02/24/2017

    I am so happy to have a new dashboard in my 2004 RX330. Excellent color match with the rest of the interior.
  • Perfect!

    5 out of 5 starsby ehochbergtx2 on 02/24/2017

    First, my service advisor is simply the BEST!!! We made the appointment several months in advance for my 90k mile service. Paperwork ready, loaner ready, easy in & out everything fully explained. Perfect experience! Clone Laura Brown!!!
  • Great place for service

    5 out of 5 starsby Kris10unlv on 02/22/2017

    Speedy professional service. Would definitely return for service needs in the future.
  • Great Service Department

    5 out of 5 starsby Lexus1LX on 02/21/2017

    These guys do it right. Started service work on time and completed work on time for price quoted. Could not ask for more. Would definitely recommend.Lexus
  • Very happy with westside lexus and Will

    5 out of 5 starsby Agonzalez on 02/19/2017

    Will always takes good care of me and my car, he's very polite and efficient, westside needs to hire more service advisors like Will, honest and helpful. I couldnt be more happy, from the really nice lady who schedule my appointment Ana to the Will who took really good care of me!
  • Second Service Appointment

    5 out of 5 starsby colleenwells on 02/03/2017

    This was my second (of 5) service appointments that are included in my maintenance warranty. I am so impressed with the ease of making an appointment, my service consultant ready for me at appointment time, explanation of service to be performed, timely completion and courtesy of the entire service staff. Hats off to the Service Department! A++++++
  • Friendly Service

    5 out of 5 starsby Jantoes on 02/02/2017

    Chase took great care of me, got me a loaner car, and called me as soon as my car was ready. I was in and out as quickly as possible.
  • Another great service visit

    5 out of 5 starsby brandydamron on 01/24/2017

    I had another great service visit at Westside Lexus last week. The staff could not have been more kind and professional. Thanks again!

About our dealership