Westside Lexus
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Customer Reviews of Westside Lexus
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151 sales reviews
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Excellent Sales Associate
by bcut1770 on 01/10/2016We were vey pleased with our sales associate. There was no pressure. He answered our questions and taught us how to operate the car. His customer service was outstanding.RX350 Love them!!
by TxAgRX350 on 12/31/2015I love the RX350's and was thrilled to see the new 2016 RX body style! I have enjoyed my time with the 2008 RX, but felt it was time for a new one! I worked with Clarence Keever to find my new baby and it couldn't have been easier. Have… had her for about a week and words cant describe how happy I am with the 2016 RX!! Lexus does a fine job with every aspect of the Lexus experience.from purchasing, to driving, to service, there is no competition. Thank you Lexus!!!Lexus 570LX
by umdosmelhores on 12/28/2015very simple and strait forward deal, vehicle arrive earlier them expected (was good news) Carl was excellentSales/Service Rating
by brittmoore on 12/28/2015This is our fourth purchase from Westside, a fact that was brought to our attention by our salesman [Steve Machann] and finance manager[Paul Rocket]. Through the years we have enjoyed being a part of the Weside Family of Consumers not only… from the courtesy and professionalism of the sales department, but from the service department [Scott Bissonnet] also. In short, when we decide to get a car, we go straight to Westside and always leave happy.Great Value.
by Mott_CS on 12/22/2015updated 12/28/2015Great overall value on the CPO vehicle purchased, considering the concierge service. Sales person - Peter Mikhail, was respectful and helpful going beyond. Finance staff was considerate and helpful as well. Keep up the good work. On a… CPO purchase, recommend buyers to get carchex done as I found the reconditioning to have fallen-short on L/CPO compliance on three items and most importantly, take the paint/chip/ding insurance offered by finance, as I learned that this is not offered if not chosen at the time of purchase.The BEST EVER!!!
by New_Car_Guy on 12/03/2015updated 12/16/2015It was the best car buying experience ever, Mr. Keener was very knowledgeable about my vehicle and made me feel comfortable about everything. He was the best salesman I ever encountered. He treated me with a high level of service & care.Mark's RX
by Markhajda on 12/05/2015Great job Shekar! As always, your knowledge, experience, a desire to meet the our customer service expectation was the best!Recent Purchase
by Clay4bs on 12/05/2015This is my 2nd purchase from Lurie Keener, the salesperson. He made the whole experience significantly better than normal car buying experiences. He was outstanding!D Bourque Lexus RC350 & NX200
by DBourque on 12/04/2015Jeff Margolis did an outstanding job of managing the entire sales process. He kept me informed on every step. Excellent attention to detail.Lexus GS 350
by Happy231 on 12/03/2015Excellent Sales Consultant - Lurie Keener. I give him a 10+ rating. I love the GS 350. Super sexy, sleek, and sassy. Handles Superbly - marked with the highest degree of excellence!Service
by MMC5627 on 10/23/2015updated 11/12/2015Decided to test drive on Saturday without an appt. Westside Lexus was very accommodating. Very happy with the service we receivedmiles ahead of competition
by tariqshah on 11/09/2015I walked into the dealership still undecided with a skew towards Mercedes which i would have bought a day earlier had i met my Agent. But Bobby at Lexus just wouldnt let me leave asking me the same question again and again "how can we earn… your business". I came out a couple of hours later with a Lexus order and a car delivered at our doorstep by Bobby himself. Not what would your agent would typically do for you. I went back with questions around Lexus applications which are quite extensive and got a free hour long tutiorial from a specialist. Absolutely great experience.Great Buying Experience
by Ron_LeTard on 11/05/2015updated 11/12/2015This was a great experience. The car I wanted was available "on the lot". Because this was a very low mileage demo and a 2015, I was able to negotiate very favorable terms for the sale. I had priced the car through the AARP TrueCar… program, which the dealer honored.Ninth purchase from Westside Lexus
by StanBeaver on 11/06/2015updated 11/12/2015This is my ninth purchase from this dealership. I am a return customer because of the honest treatment and superb service I have received from and Westside Lexus during and after each and every sale. I look forward to purchase number… ten!EXCELLENT HIGH QUALITY DEALERSHIP
by LA_Woman on 10/25/2015Jeff Jones is an outstanding sales person who went above and beyond to make this a smooth purchase.Second to None
by Gretta0326 on 10/22/2015My recent experience purchasing a vehicle with Westside Lexus was the best experience I have ever had with a dealership. They provide exceptional personalized service. Jeffrey was extremely helpful with my selection and made sure I was… happy with what I received. The team was respectful of my time and I was in and out of the dealership in minimal time. I can recommend Jeffrey and Westside Lexus with confidence.buying experience
by rayf12345 on 10/07/2015Great buying experience. Salesman was very well informed about all aspects of the transaction. It was a pleasure working with him.Car Purchase Pleasant Professional Experience
by Robs0918 on 09/25/2015Westside Lexus is simply the best! Shannon and Doug are knowledgeable, professional, and are more interested in getting you the right car than selling you any car. No pressure sales tactics. They are interested in forming an actual… relationship with you for the long term rather than "getting you to buy something". They are on a whole other level compared to other dealerships! I know have a "guy" in the car business now that I know has my best interest in mind!Awesome
by kmn1291 on 09/25/2015We loved our experience with Westside Lexus and Steve. Everything was high class from the moment we stepped in the dealership. They truly know how to take care of their customers. We are loving our NX and will never buy anything else… besides a Lexus from now on.Outstanding Staff
by dcbearcat on 09/18/2015Great experience, beautiful showroom, quickly found the car I was looking for and made the process pain free.GS-350
by mdaubrey on 09/11/2015Excellent communication and very easy negotiation to get to a fair price. My 2nd time working with this dealership. It won't be my last.
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