Tom Peacock Cadillac
Customer Reviews of Tom Peacock Cadillac
Review type:
New CT4
Awesome Dealership
by Pamela C on 11/22/2024Excellent serviceThank you so much for your kind words! We truly appreciate your positive feedback about the excellent service you received at Tom Peacock Cadillac. We look forward to welcoming you back for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700
Pleasant
by A pleaz on 11/03/2024updated 11/22/2024Like they took my car in right away. Like how I'm greeted Like my advisorThank you so much for your feedback! We're thrilled to hear that you were pleased with how quickly we took care of your vehicle and that our team, including your advisor, made you feel welcome at Tom Peacock Cadillac. We truly appreciate your support and look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
One stop
by Michael on 11/22/2024I felt appreciate and respected. Everyone was so kind and helpful.Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you felt appreciated and respected during your visit to Tom Peacock Cadillac. Our team is dedicated to providing excellent service, and your feedback reaffirms our efforts. We look forward to welcoming you back soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service at Tom Peacock
by CWL 01 on 11/21/2024They always make sure the customer is well informed throughout the service process. They honor commitments.Thank you for your fantastic review! We truly appreciate your kind words about our commitment to keeping our customers informed during the service process at Tom Peacock Cadillac. It's great to know that you felt supported and that we honored our commitments. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Another Great Day at TPC Servicw
by Mike McGinnis on 11/21/2024The Service Department at Tom Peacock Cadillac is outstanding; they do exactly what they tell you they are going to do and deliver your vehicle back to you on schedule. Our service advisor, Billie Collins is wonderful. The sales… professional we have dealt with for many years is Daniel Enrique. He is straight forward and very easy to deal with. There is never any high pressure tactics with Daniel. If Tom Peacock doesn’t have what you want in stock Daniel will order it for you or find it for you.Thank you, Mike, for the fantastic review! We truly appreciate your kind words about our Service Department and your experiences with Billie and Daniel. It's wonderful to hear that you value the straightforward and pressure-free approach we strive for at Tom Peacock Cadillac. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great atmosphere there
by Clay on 11/06/2024updated 11/21/2024Great atmosphere there Freddy Falcon took care of my needs on my vehicle will be back for later service thank you againThank you for your kind review! We’re thrilled to hear that you had a great experience at Tom Peacock Cadillac and that Freddy took excellent care of your vehicle needs. We look forward to welcoming you back for your next service! Sincerely, Steve Hainline | General Manager | 281.443.7700
I always feel like I’m treated like I’m apart of the Peacock family!
by Kelly E on 11/06/2024updated 11/21/2024I always feel like I’m apart of the Peacock family when I go in for service. Everyone is so nice and they bend over backwards to treat customers special.Thank you so much for your wonderful review! We're thrilled to hear that you feel like part of the Tom Peacock Cadillac family during your visits. Our team is dedicated to providing special treatment to each customer, and your kind words truly mean a lot to us. We look forward to seeing you again for your next service! Sincerely, Steve Hainline | General Manager | 281.443.7700
Powerful oil change
by Praying people on 11/05/2024updated 11/21/2024I liked how the ladies at the cashier were so helpful.Thank you for your wonderful review! We’re thrilled to hear that you found the ladies at the cashier so helpful. At Tom Peacock Cadillac, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Friendly Fast Service
by Sandy on 11/20/2024Friendly, Curteous, ProfessionalThank you so much for your kind words! We truly appreciate your positive feedback about your experience at Tom Peacock Cadillac. Our team is dedicated to providing friendly, courteous, and professional service to all our customers. We look forward to welcoming you back next time! Sincerely, Steve Hainline | General Manager | 281.443.7700
A hard working team with a hard working service manager. Thanks to Mr. Youn
by Linda Watkins on 11/20/2024Tom Peacock’s Management Team did an excellent job as always correcting the problems with my car in a timely fashion as usual. I am grateful for the precision, work and professional attitude shown to all customers, the positive attitude… with myself keeps me from stressing out. Thanks to all.Thank you, Linda! We truly appreciate your kind words and are glad to hear that our management team at Tom Peacock Cadillac was able to address the issues with your car efficiently. Providing a stress-free experience and professional service is our priority, and it’s wonderful to know that we succeeded in doing so for you. We look forward to seeing you again! Sincerely, Steve Hainline | General Manager | 281.443.7700
A Peacock's Tale
by 2stepcad on 11/21/2024Attentive, to the recent recall update performed.Thank you for your feedback! We appreciate your acknowledgment of our attentiveness regarding the recall update. At Tom Peacock Cadillac, we strive to ensure all vehicles are safe and up-to-date. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Alvis
by Jerry on 11/20/2024Work performed professionally within time estimate.Thank you for your 5-star review! We're thrilled to hear that the work was performed professionally and within the time estimate. Your feedback is greatly appreciated. We look forward to serving you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
Loving my Miss Cattie- Thanks Tom Peacock Cadillac
by Elizabeth Lewis Tina on 11/20/2024My experience at Tom Peacock Cadillac was amazing. I purchased my new Cadillac and drove on to work. The salesman Dana is like no other, just amazing with lots of knowledge, which makes the purchase quicker and more understanding for the… buyer. Also kudos to the gentleman that completed the sales. Just an amazing, wonderful, and caring dealership. "I just love my CT5" Stop by you won't regret it.Thank you, Elizabeth, for your wonderful review! We’re thrilled to hear that your experience at Tom Peacock Cadillac was amazing, and we appreciate your kind words about Dana and our team. It's great to know you love your new CT5! We look forward to seeing you again soon, and don't hesitate to stop by if you need anything. Enjoy your drives! Sincerely, Steve Hainline | General Manager | 281.443.7700
Smoother ride
by Ms Natalie on 11/19/2024Service advisor Informed me of an alignment that was needed on the my 2013 xts..got it repaired and rides so much better. Very Happy with results.Thank you, Ms. Natalie, for your wonderful review! We're thrilled to hear that the alignment work on your 2013 XTS has made such a positive difference in your ride. At Tom Peacock Cadillac, we strive to provide excellent service and results, and your satisfaction is our top priority. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
The coach visits Tom Peacock
by Grayrider on 11/18/2024Very nice dealership with a a very friendly staff on employeeThank you for your kind words! We're thrilled to hear that you had a positive experience at Tom Peacock Cadillac and found our staff friendly. We strive to provide excellent service, and your feedback means a lot to us. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
I absolutely love Tammy @ Tom Peacock. They made my car life so easy!
by Nicci Pedroni on 11/16/2024Not only was this my 1st time purchasing a new car by myself, Tammy my salesperson & Shawn my financial person explained every detail in a simple way yet truly the entire experience well worth it. Not only do I believe I received the best… service, I truly believe they cared & understood everything I expected & wanted. I highly recommend & appreciate the team @ Tom Peacock Cadillac.Thank you so much for your kind words! I'm thrilled to hear that your first experience purchasing a new car with us was so positive. It’s wonderful to know that Tammy and Shawn provided you with the care and clarity you needed. I truly appreciate your recommendation and look forward to serving you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
Awesome service department!
by Sharon Hammers on 11/16/2024Can’t say enough about the service advisors. Very friendly and was great about keeping me informed of work and progress of my vehicle. Service completed was done promptly and I have no complaints.Thank you, Sharon! We're thrilled to hear about your positive experience at Tom Peacock Cadillac. Our service advisors always strive to provide excellent communication and prompt service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great service
by Mark Hubert on 11/16/2024It's a great dealership, the people are professional and friendly and helpful.Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Tom Peacock Cadillac. We pride ourselves on providing professional and friendly service, and it's rewarding to know that it made a positive impression on you. We look forward to welcoming you back next time! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent service. Thank you so much!
by Jay Jax on 11/15/2024Great service. No charge for loaner car. Best Cadillac Dealer ever! I would not take my Cadillac anywhere else for service.Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Tom Peacock Cadillac and appreciate your kind words about our service. It's our goal to provide the best for our valued customers like you. We look forward to assisting you with your Cadillac again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Customer Service
by YWelch on 11/15/2024Excellent care and great keeping you informed of service providedThank you for your excellent review! We're thrilled to hear you appreciated the care and communication regarding the service at Tom Peacock Cadillac. We aim to keep our customers informed every step of the way. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Tops
by Clyde Beahm on 11/15/2024Very customer focusedThank you for your wonderful feedback! We greatly appreciate your kind words about our customer focus at Tom Peacock Cadillac. It's always our goal to provide exceptional service. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
For over three decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call 281-500-9375 or simply just stop in - we look forward to the opportunity to be of service.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your positive feedback! I'm thrilled to hear that you appreciated our willingness to work with you on trades and new cars, as well as our leasing programs. At Tom Peacock Cadillac, we strive to provide great options for all our customers. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
by Tom Peacock Cadillac on 05/19/2025