Tom Peacock Cadillac
Customer Reviews of Tom Peacock Cadillac
Review type:
New CT4
Satisfied Customer
by Felicia Carter on 12/04/2024updated 12/11/2024Very professional and kind. They keep you updated the entire time they have the car.Thank you, Felicia! We truly appreciate your kind words about your experience at Tom Peacock Cadillac. It's great to hear that you found our team professional and that we kept you informed during the service. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent experience!!!
by Sharla on 12/04/2024updated 12/11/2024This dealership goes above and beyond to help you find your dream vehicle! The staff is very professional and knowledgeable! I will always be a Tom Peacock customer!!Thank you so much for your wonderful review, Sharla! We truly appreciate your kind words about our professional and knowledgeable staff. It's our goal at Tom Peacock Cadillac to help you find your dream vehicle, and we're thrilled to hear that you had a great experience. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
lyriqical destiny!
by Tim D on 12/11/2024Skeen was a great salesman and took pride in his service level. Excellent experience overall.Thank you, Tim! We're thrilled to hear about your excellent experience at Tom Peacock Cadillac. It’s wonderful to know that Skeen provided you with top-notch service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Best service experience I’ve had!
by AT on 12/09/2024Ask for Spear for your service advisor at Tom Peacock. Great and honest experience. And he will make sure you’re getting the most out of your experience….Thank you, for your wonderful review! We're thrilled to hear about your great experience with Spear at Tom Peacock Cadillac. It's fantastic to know that he provided honest service and ensured you got the most out of your visit. We appreciate your feedback and look forward to serving you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great job and super professional
by Juan de Dios on 12/02/2024updated 12/09/2024Great job and super professionalThank you so much for your kind words! We truly appreciate your positive feedback about Tom Peacock Cadillac. We're glad to hear that you had a professional experience with us. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Freddy Falcon was very supportive and make it happen worked for my needs g
by Freddy Falcon on 12/02/2024updated 12/09/2024Great service very professional and very knowledgeable friendlyThank you for your wonderful review! We truly appreciate your kind words about the service you received at Tom Peacock Cadillac. Our team always aims to provide professional and friendly assistance, and we're thrilled to hear that you felt that during your visit. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
For the People
by D Walter on 12/09/2024Jeff Lofton takes care of his customers and also looks after the business. I understand it is hard to really be a man of or for the people and hit sales targets month in and month out. It does take a special person to get deals approved,… squeeze margins, be of honor and yet be a sales champion. Each time I'm in that building, I sense the competition and can understand the energy of excellence. Well done to you all and also well done to those who really make it work for everyone. Cheers and happy holidays!Thank you! We truly appreciate your kind words about Tom Peacock Cadillac and our team. We strive to create an environment of excellence and it’s wonderful to hear that you feel that energy when you visit. Your recognition of our efforts, especially in navigating the complexities of sales while maintaining integrity, means a lot to us. We look forward to seeing you again and wish you happy holidays as well! Cheers! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service 10 out of 10
by Jerry Santiago on 12/07/2024This was a great experience front start to finish. Sean was extremely knowledgeable and great to deal with. Highly recommend purchasing a car here.Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience from start to finish at Tom Peacock Cadillac. It’s fantastic to know that Sean provided you with the knowledgeable service you deserve. We appreciate your recommendation and look forward to welcoming you back for your next vehicle purchase! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service gives great customer service!
by Liz Norton on 12/09/2024I purchased my Cadillac here and have had it serviced here for a few years now. Service has great customer service. I have a Cadillac dealership closer to me but I still drive further to go to Tom Peacock Cadillac!Thank you so much for your wonderful review! We truly appreciate your loyalty to Tom Peacock Cadillac and are delighted to hear about your positive experiences with our service team. It's great to know that our customer service has made such an impact. We look forward to continuing to serve you and hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Best service around
by Brisweetea on 12/08/2024Tom Peacock has some of the best service agents around. I have purchased 4 cars from this location and always get my car serviced here!Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive great service at Tom Peacock Cadillac and that you've chosen us for your last four car purchases. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Very pleased
by ClaraH on 12/07/2024Excellent service From the moment you arrive there you realize that your vehicle is in good hands.!!Thank you for your wonderful review! We're thrilled to hear that you felt confident in our service from the moment you arrived at Tom Peacock Cadillac. We always strive to provide excellent care for every vehicle. We look forward to welcoming you back again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Another Great Service
by Octavia Williams on 12/06/2024Alvis - Continued to give excellent service as my service advisor. He makes sure my vehicle is ready for the road. The ladies at the service always helpful with smiles.Thank you, Octavia, for your wonderful review! We’re thrilled to hear that you received excellent service from our team, especially from your service advisor. At Tom Peacock Cadillac, we strive to ensure that every vehicle is road-ready and that our customers feel valued. We appreciate your kind words about our service staff, too! We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great staff very respectful and great timing on a Saturday!!
by Phillip Harris on 11/30/2024updated 12/06/2024Great staff very respectful and great timing on a Saturday!! Happy Holidays!!Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our staff and appreciated the timely service at Tom Peacock Cadillac. Wishing you happy holidays as well! We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Experience
by Al Thompson on 11/30/2024updated 12/06/2024Tom Peacock has the most patient staff ! Jeff Lofton takes the time to make customer is satisfied!Thank you so much for your kind words! I'm thrilled to hear that Jeff and our team at Tom Peacock Cadillac were able to provide you with a satisfying experience. We pride ourselves on our dedication to our customers, and I'm glad it shows. I look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Cadillac Escalade
by Blanca O on 12/05/2024My car buying experience at Tom Peacock Cadillac was exceptional! The sales team, particularly T’keyah, was incredibly friendly, knowledgeable, and patient throughout the entire process. They answered all my questions thoroughly, never… pressured me, and made sure I understood every detail of the purchase. The financing department was also efficient and helpful Overall, I would highly recommend Tom peacock Cadillac to anyone looking for a new car due to their outstanding customer service."Thank you so much for your wonderful review! We're thrilled to hear that your car buying experience at Tom Peacock Cadillac was exceptional. It's fantastic to know that T’keyah and our sales team provided you with friendly and knowledgeable service. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Steve Hainline | General Manager | 281.443.7700
Jump in the Cadillac girl let’s put some miles on it.
by Beatriz Lopez on 12/06/2024We live in Kentucky and our Cadillac dealer here treated us horribly. We were ready to buy a brand new 2025 Cadillac Escalade. All we needed was a little guidance and received none. It was quite irritating. After pulling teeth they finally… showed us some of their inventory. Needless to say, we left without buying anything. Fast forward the following week we contacted Skeen Mathias at Tom Peacock Cadillac in Texas and he was so eager to help us. We were very impressed with all the help they gave us and walked us through every step of the way making everything easy for us. This weekend we will be flying to Texas to pick up our new 2025 Cadillac Escalade. I would highly recommend this dealership. Ask for Skeen he is awesome!Thank you, Beatriz, for sharing your experience with us! We're thrilled to hear that Skeen provided you with the exceptional service you deserved while helping you purchase your new 2025 Cadillac Escalade. At Tom Peacock Cadillac, we strive to make the buying process straightforward and enjoyable for our customers. We can't wait to welcome you to Texas to pick up your Escalade! Safe travels, and please feel free to share your experience with others. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Black Cadillac CTS
by Fidencio on 12/06/2024I am satisfied with the quality of work performed on my Cadillac tom peacock complete the work within the timeframe they promised Isabel was very helpful,kind and pretty 👌🏼Thank you for your wonderful review! I'm thrilled to hear that you were satisfied with the quality of work performed on your Cadillac at Tom Peacock Cadillac. Isabel and our team always strive to ensure a positive experience for our customers. I appreciate your kind words and hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
2nd time buyer from Tom peacock
by Dana Snith on 12/04/2024Easy to work with. Hassle free. Very enjoyable experience from my sales person, finance, and manager.Thank you for your kind words, Dana! We're thrilled to hear that you had an enjoyable experience at Tom Peacock Cadillac. Our team works hard to provide hassle-free service, and it's wonderful to know that we met your expectations. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent
by Luis on 11/27/2024updated 12/04/2024I love how they made me feel everything was so smooth had no problems or complaints about the service I 100% recommend itThank you so much for your kind words, Luis! We're thrilled to hear that your experience at Tom Peacock Cadillac was smooth and enjoyable. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Spear is a great service advisor
by D Step on 12/04/2024I appreciate the service received. Spear pretty much diagnosed my car over the phone when I told him the issues I was having.Thank you for your kind words! We're thrilled to hear that you appreciated the service you received at Tom Peacock Cadillac. It's great to know that Spear was able to assist you effectively over the phone. We always strive to provide excellent service and support to our customers. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
New prepare
by Martin Coronado on 12/03/2024I’ve been coming to this Cadillac dealership for over five years, and they always have been very good to me honest and gave me good prices. I’m very happy that you guys are around. Thank you.Thank you so much for your kind words, Martin! We truly appreciate your loyalty to Tom Peacock Cadillac over the past five years. It's great to hear that you've had positive experiences with our team and that we've been able to provide you with honest service and good prices. We look forward to seeing you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
For over three decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call 281-500-9375 or simply just stop in - we look forward to the opportunity to be of service.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your positive feedback! I'm thrilled to hear that you appreciated our willingness to work with you on trades and new cars, as well as our leasing programs. At Tom Peacock Cadillac, we strive to provide great options for all our customers. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
by Tom Peacock Cadillac on 05/19/2025