Tom Peacock Cadillac
Customer Reviews of Tom Peacock Cadillac
Review type:
New CT4
Exceptional Service
by Nicole on 12/12/2024updated 12/19/2024I have owned at least 5 cadillacs over the past 20 years and have always received great service from Tom Peacock Cadillac. They have always greeted me respectfully, explained unexpected cost with diligence and are friendly. Thank you.Thank you so much for your kind words! We truly appreciate your loyalty to Tom Peacock Cadillac over the years. It’s wonderful to hear that our team has consistently provided you with respectful service and clear communication. We look forward to welcoming you back for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700
Merry Christmas 🎅 to all & enjoy the goodies
by Norton on 12/12/2024updated 12/19/2024Thank you Ben taking care of the problem with the shocks that frozen up. Much appreciated the care you you gave us. You are the MAN! Merry Christmas 🎅 🎄Thank you for your wonderful review! We're thrilled to hear that Ben took great care of you and resolved the issue with your shocks. Your appreciation means a lot to us at Tom Peacock Cadillac. We hope you have a fantastic holiday season, and we look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
5 star Service
by Jose R on 12/11/2024updated 12/19/2024I always love coming to Tom Peacock Cadillac for my my service needs. My Service advisor Freddy is awesome! Extremely knowledgeable and professional, he goes above and beyond to take care of me. Also Big thanks to Marvin in the parts… department for helping me get just what I needed for my Escalade!Thank you so much for your kind words! We’re thrilled to hear that you consistently enjoy your visits to Tom Peacock Cadillac. It's fantastic to know that Freddy has been such a great help with your service needs and that Marvin was able to assist you with your Escalade parts. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Thank You Mr. Alvis for making my Birthday
by Krystal B on 12/11/2024updated 12/17/2024Thank you Mr. Alvis For helping me with my services needs never a dull moment. And also I would love too thank Mr. Dan Paxton for showing me the new Escalade just beautiful 😍.Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Mr. Alvis and Mr. Dan Paxton at Tom Peacock Cadillac. The new Escalade truly is a stunning vehicle, and we're glad you had the chance to see it. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Glucky aka George Laymond
by George laymond on 12/10/2024updated 12/17/2024Hello everybody, how y'all doing? This is george laymond y'all did an excellent job on my car. The XTS Cadillac 2015 I give the staff a 10 and I like to say thanks to Renee Davis. She did an excellent job perfection. I give her a 10 plus… for helping me to take care of my car and that's what's part of customer satisfaction. Thanks for everything Renee. Davis keep up the good work. Keep up the excellent work. Thank you. Have a blessed dayThank you, George! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with your 2015 Cadillac XTS. We're especially glad that Renee was able to assist you so well—she's a valuable part of our team at Tom Peacock Cadillac. Your satisfaction means everything to us, and we hope to see you again soon! Have a fantastic day! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service review
by Jeanette Stevens on 12/10/2024updated 12/17/2024Good attention to detailsThank you so much for the positive feedback! We at Tom Peacock Cadillac pride ourselves on our attention to detail, and we're thrilled to hear that you noticed it. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Service
by Gloria Simerskey on 12/10/2024updated 12/17/2024This location has the best Roadside Assistance mechanic. Professional & very quick to respondThank you for your kind words! We truly appreciate your feedback about our Roadside Assistance service. At Tom Peacock Cadillac, we strive for professionalism and quick responses to ensure our customers are well taken care of. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Dana is the salesman!
by James Mize on 12/08/2024updated 12/16/2024Dana has sold me my last 5 vehicles. He is very thurough and keeps me up to date.Thank you for your wonderful review! I appreciate your loyalty to Tom Peacock Cadillac and I am thrilled to hear that Dana has provided you with excellent service during each of your vehicle purchases. I strive to keep our customers informed and satisfied. I look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Best customer service
by Aurora H on 12/07/2024updated 12/16/2024Service at Tom peacock does not compare to any other dealership, it is always the best and most times above and beyondThank you for your wonderful review! I truly appreciate your kind words about the service at Tom Peacock Cadillac. Our team always strives to go above and beyond for our customers, and it’s great to hear that your experiences have been consistent. I look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Terrific Service Experience
by RB on 12/13/2024Great dealership with a competent and responsive staff.Thank you for your wonderful feedback! We truly appreciate your kind words about the staff at Tom Peacock Cadillac. We strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to welcoming you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Service
by Rasheed Rabata on 12/07/2024updated 12/13/2024Easy to get in, a couple of hours to get through but much better than anywhere else I’ve beenThank you for your review! I'm glad to hear that your experience at Tom Peacock Cadillac was positive and that you found the process to be easier than at other places. I appreciate your feedback and hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service advisor Renee 10/10
by Camilo Menjivar Jr on 12/06/2024updated 12/13/2024Thank you to Renee for always being attentive, polite and very knowledgeable. Always greats us with a smile. 10/10Thank you, Camilo! I truly appreciate your kind words about Renee and I am thrilled to hear about your positive experience with her at Tom Peacock Cadillac. Our team is dedicated to providing attentive and knowledgeable service, and it’s wonderful to know that Renee made such a great impression. I look forward to welcoming you back soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Everything was great
by Williej Jackson on 12/07/2024updated 12/13/2024Everything was great today my car supposed to $460 but it was only $332 love it ALVIS YOUNG is my Service AdvisorThank you for your wonderful review! I'm thrilled to hear that everything went great during your visit to Tom Peacock Cadillac, and that you received such a fantastic deal on your service. Alvis is indeed a valuable member of our team. I look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Dependable Service
by Tina K on 12/06/2024updated 12/13/2024Renee was very good with communicating with us about the status of our reapirsThank you for your kind words! I'm thrilled to hear that our team was effective in communicating with you regarding the status of your repairs. At Tom Peacock Cadillac, I aim to provide excellent service every step of the way. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent customer service
by Mrs Caddy on 12/06/2024updated 12/13/2024I’ve experienced other Cadillac dealerships and hands down Tom Peacock is what I expect in customer service. Tina kept me in the loop about my vehicle. As long as I’m driving Tom Peacock is the place for meThank you so much for your kind words! I'm thrilled to hear that your experience with Tom Peacock Cadillac met your expectations for customer service. It's great to know that Tina provided you with excellent communication about your vehicle. I look forward to serving you again in the future! Safe driving! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great customer service ! Thank you Tom Peacock personnel!
by Elayne Woodard on 12/06/2024updated 12/13/2024They get the job done timely and you will get great customer service !Thank you for the fantastic review! I'm thrilled to hear that you experienced timely service and great customer support at Tom Peacock Cadillac. Your feedback means a lot to me. I look forward to serving you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Quality service
by Patrick Clark on 12/12/2024Provides excellent service. Customer orientef.Thank you, Patrick, for your wonderful review! We're thrilled to hear that you received excellent service from us at Tom Peacock Cadillac. Our team is dedicated to putting the customer first, and your feedback truly means a lot to us. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Always Exceptional
by Veronica Comeaux on 12/11/2024I always receive exceptional service from the staff at Tom Peacock. Mr. Freddy Falcon has been my service advisor for at least 3 years and he keeps my 2015 Cadillac SRX in top shape. Today I had to replace my bushings and get an alignment,… and as always, Tom Peacock’s price always beats the competition, including fellow Cadillac dealers.Thank you, Veronica, for your wonderful review! We're thrilled to hear that you consistently receive exceptional service at Tom Peacock Cadillac. It's great to know that Freddy has been an integral part of keeping your 2015 Cadillac SRX in top shape. We strive to offer competitive pricing and top-notch service, so your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Peacock wins out!
by Cin on 12/12/2024Spear & Dana are the best! A loaner wasn’t available but the GM stepped up. I prefer Peacock over all Cadillac dealers.Thank you so much for your kind words! We truly appreciate your preference for Tom Peacock Cadillac. It's great to hear that Spear and Dana provided excellent service, and we're glad we were able to assist you during your visit. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Job
by Elena Garvin on 12/12/2024Great Customer ServiceThank you for your wonderful review! We're thrilled to hear that you experienced great customer service at Tom Peacock Cadillac. We appreciate your support and look forward to welcoming you back soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent service
by Chloe on 12/11/2024I have been use their services for over 8 year! They did an awesome job! Spear always response quickly for help! I highly recommend to all my friends!Thank you for your wonderful review and for being a loyal customer for over 8 years! We're thrilled to hear that you've had such great experiences with our team, especially with Spear. We truly appreciate your recommendation to your friends and look forward to serving you again at Tom Peacock Cadillac. Sincerely, Steve Hainline | General Manager | 281.443.7700
For over three decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call 281-500-9375 or simply just stop in - we look forward to the opportunity to be of service.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your positive feedback! I'm thrilled to hear that you appreciated our willingness to work with you on trades and new cars, as well as our leasing programs. At Tom Peacock Cadillac, we strive to provide great options for all our customers. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
by Tom Peacock Cadillac on 05/19/2025