Customer Reviews of Sterling Mccall Buick GMC
Review type:
Bought a 2025 GMC Sierra SLT
Service
by Lucio zaldana on 05/16/2022Straight out good service and efficient.Infiniti
by Jacque on 05/16/2022I like to Thank Andrew for going above and beyond, he helped work the numbers and got me a really nice car. My family is very grateful.Thank you Jacque for your kind words for Andrew! We are thrilled that he provided you with a great car buying experience. Congratulations on the new vehicle!
Oil change
by Sergio on 05/15/2022Everything is good except car wash. Vehicle seems to always leave with watermarks or water stains inside the vehicle.Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. KC Cooper General Manager kcooper@Sterlingmccallcadillac.com
More attention needed
by Peter h Vossos on 05/14/2022Not happy with the service of oil change/tire rotation because 1)air not put in one tire 2)windshield had maddening streaks when in sunlight 3)dashboard sides and center console not wiped and 4)although I had coupons saying service was $69… good till August I was told price was now $79 which I paid. Oh yes, and no sticker put on windshield nothing date for next service due. Sloppy work indeed!Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. KC Cooper General Manager kcooper@Sterlingmccallcadillac.com
Sterling McCall GMC- #1
by R Gray on 05/11/2022Professional Staff Easy Access From Freeway Budget Conscious Awareness For CustomerThank you for being our customer, we appreciate your kind words!
Service PM
by Bob on 05/10/2022Very professional. Staff is great. They also wash the which we appreciate.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Service request
by Bernardine Phillips on 05/10/2022Basil took my information even though my appointment was will another associate. He was courteous and extremely helpful in having my vehicle repaired in a 24 hour turnaround time frame. I am grateful for all his assistance.Thank you Bernardine for your kind words for Basil! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Jorge Villalon
by Jorge Villalon on 05/10/2022Great service, and professionalismThank you for your kind words! We are thrilled that you had a pleasant service visit!
Great service
by N54 on 05/07/2022Sterling McCall GMC gets high marks for their work and their customer service. The lounge areas are comfortable and clean, the restroom, also.Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Best service advisor
by Travis Schiebel on 05/06/2022Best service advisor! Travis Zetka, is prompt, friendly, a good listener and spells it out for you in clear words that don’t confuse.Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Quick and Easy Service Appointment
by Mike H on 05/06/2022Made appointment for same day on the GMC app. Arrived early with no issues and car was seen to immediately. Given a ride home and back to dealership. Walked in, grabbed keys and back to work. Does not get easier!We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
My new ride
by Katina on 05/04/2022I like everyone and everything I had a wonderful experience as also way this my fourth car and I never experienced any negative at this store every and I would recommend this place to anyone who looking to buy a car sale man Eugine is the… bestThank you Katina for your kind words for Eugine and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Sterling Sales Process @ Sterling McCall GMC
by Ryan and Amber Litton on 05/04/2022Chris, Keith, and Egg Roll were amazing through the whole sales process. If you are looking for great service and a fair deal these guys are who you need to see! Went above and beyond my expectations.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Got our dream car! All thanks to Leo and Jeff “Egg Roll”
by Victoria on 05/03/2022It was an awesome experience with this dealership. We can’t deny, Leo knows everything about the truck that we got and his demeanor was very pleasant. Truly an exceptional sales person!!!!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great service!
by CG on 05/03/2022Very easy to set appointment via GMC app. Nice waiting lounge with beverages. Good and quick service.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Car wash
by Vreed on 05/02/2022Make sure car is thoroughly washed after serviceThank you for your feedback!
Great Service
by Jane Doe on 04/28/2022Clean fast & friendly. I highly recommend Marcus as your service representativeThank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent Work and Convenient
by Gregory Simmons on 04/28/2022Ramon Zapata did an excellent job and convenient and timely manner.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Did not try to sell me additional service I did not need
by Joe on 04/27/2022FriendlyThank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Customer Satisfaction
by Lorena S. on 04/26/2022Allyce Bass was incredible from beginning to end. I went in to have an oil change on my vehicle and was advised on some services that needed immediate attention. I informed her that unfortunately I was pressed for time that day and simply… did not have the time to do it. She handed me her card and told me when I was ready to give her a call and that if I could come in during the week for faster service, she would have an Alto drop me off and pick me up so that I didn't have to wait around. She went above and beyond from beginning to end, and when I did come back for the services she delivered as promised. I been coming to this dealership since buying my Buick 3 years ago and I just have NEVER been disappointed.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Mostly a good experience
by AP on 04/26/2022I don’t like when when they fast talk you and you miss important things. However, I know that’s a sales person for you.Thank you for the feedback. We thank you for your business and look forward to your next visit!
Sterling McCall Buick GMC invites you to visit our car and truck dealership in Houston, TX. Our team members are standing by to provide you with some of the best deals near you on Buick GMC cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Houston area's most trusted Buick GMC dealers.
ESPAÑOL
Sterling McCall Buick GMC le invita a visitar nuestro concesionario de autos nuevos y usados en Houston, TX. Visítanos hoy para carros Buick GMC y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Buick GMC en el área Houston.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for your positive review, Lucio! We appreciate your business.
by Customer Service on 05/19/2022