Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
More attention needed
Written byon 05/14/2022
Not happy with the service of oil change/tire rotation because 1)air not put in one tire 2)windshield had maddening streaks when in sunlight 3)dashboard sides and center console not wiped and 4)although I had coupons saying service was $69 good till August I was told price was now $79 which I paid. Oh yes, and no sticker put on windshield nothing date for next service due. Sloppy work indeed!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 05/18/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
KC Cooper
General Manager
kcooper@Sterlingmccallcadillac.com
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