Customer Reviews of Sterling McCall Ford
Review type:
Brian is awesome
Sterling McCall does it again!
by Hurricane Ford on 05/25/2022David Nguyen has been taking care of the service on my 2018 Ford F-250 since it was new. That is what has kept me going for 168,000 miles. He has shown me the benefits and cost savings of scheduled maintenance.Excellent Service Team
by Carla on 05/25/2022I always take my car for any maintenance on my car. Sergio always takes care of me vehicle, very professional and available to answer any question or concern. This is really the place to go whenever I need assistance with my vehicle.Thank you for your kind words for Sergio, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Top notch sales person!
by Catherine slattery on 05/24/2022Knew his business, treated us like we were family!We are happy to hear that our team treated you well during your visit, Catherine! We look forward to seeing you again.
Awesome service
by Elias Ramos on 05/24/2022Thanks Luara your the best I thank u for being the person to help me out in my new used truck buy n also thanks for the Starbucks shake made my time waiting enjoyableThank you Elias for your kind words! We look forward to your business with us again!
Service
by Jimmy Clapp on 05/24/2022David is an Awsome service writer . Always tells me what’s going on and how long truck will be in .very bi asset for dealershipThank you for your kind words for David, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Irvin is the Man!!
by JG on 05/24/2022Friendly and knowledgeable staff of professionals!!Thank you for your kind words for our staff, we appreciate it!
Great Experience!!
by Billy H on 05/24/2022From beginning to end. my experience in purchasing my Ford was great. Steven, Brian, & Tosh were very professional & could not have been nicer. They were extremely fair in their approach to selling & really cared about the entire process. I… highly recommend anyone considering a purchase look to them.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable sales experience! We thank you for your business and look forward to your next visit!
Wonderful experience
by Dawson on 05/21/2022Service department was prompt and helpful. Services were done in a timely mannerThank you for your kind words! We are thrilled that you had a pleasant service visit!
Ok but not great
by JamesP on 05/21/2022I liked the car and the salesperson was nice but not really upfront. There are few things wrong with the car that she could have told me. It would have made a difference on what I offered and would have made more of fair price. Like the… radio issues. 😡Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ruben Herrera General Sales Manager rubenherrera@sterlingmccallford.com
Recall on my 2021 F 150 King Ranch
by Bob on 05/20/2022I had a recall on the King Ranch and I was treated well and after they completed the work the service tech said there were an additional recall and they took care of them both. He also said the battery was only at 70% so they replace the… battery, which I did not even know was a problem. It was a very good experience.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Great service department
by Miller on 05/20/2022Fast friendly efficient service department.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Andrew Delivered on all Promises
by Paul A on 05/20/2022Maintained a well-coordinated effort between Service Rep (Andrew) and Mechanic crew. No surprises. Started and completed work (engine tune and radiator flush) on time. Final bill priced exactly as work originally quoted.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Excellent customer service at the service department.
by Abate Kebede on 05/19/2022Answering my phone call for appointment was good. Handling my problem was good. Finishing the job on time. Good discount.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Get your Ford serviced at Sterling MCCALL Ford
by Gus Bauer on 05/16/2022Andrew is my service advisor and he has always giving me the Best Customer Service!! Reach out To Andrew for your next service visit.Thank you Gus for your kind words for Andrew! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Excellent service!
by Rigo Reyes on 05/19/2022The personnel is very welcome and very helpful and very knowledgeable. They took care of me the same day which is was great!! I’m very satisfied with the service provided.Thank you for your kind words for our staff, we appreciate it!
Buen servicio
by Santos Amaya on 05/18/2022Muy contento con el servicio prestado y el personal muy amableGracias por sus amables palabras para nuestro personal, ¡lo apreciamos! ¡Le agradecemos su negocio y esperamos su próxima visita!
Best Sales Team Ever
by James Morse on 05/16/2022I had been internet shopping for a truck from NC. I saw one at Sterling McCall. I called and spoke to Ashley. She said it was not for sale because it was an order. Months later, the very same truck became available. Ashley called to see if… I was interested. I said yes. Between her and Wally we figured out all the logistics of buying the truck, getting me there and finalizing the purchase. I flew to Houston. Ashley and Wally had me in and out fast. A really great, pleasant and professional group at that dealership. Ashley and Wally were extremely knowledgeable about the vehicle and their business. Next time I buy a vehicle, I swear I am going to check them out first.Thank you for the review, James! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
Amazing customer service!
by Lindsey Hales on 05/16/2022I was very impressed with the overall process of buying my car. Everyone was so kind, super helpful, and quick to respond. It will be an easy decision to buy future vehicles from Sterling McCall Ford.Thank you Lindsey! We are thrilled that s/he provided you with a great car buying experience. Congratulations on the new vehicle!
Service and Recall
by Jose C on 05/16/2022Andrew is always professional and goes out his way to provide excellent service. Today I had regular maintenance scheduled and a recall and he took care of everything with ease.Thank you for being our customer, we appreciate your kind words!
Mary Hill Amazing salesperson
by Andrea Marin on 05/16/2022She has sold cars to all my family and I ordered my first car with her. I had a great experience. I was very satisfied with her.Thank you for being our customer, we appreciate your kind words!
Thank you for being our customer, we appreciate your kind words!
Service was excellent!
by Debra Rideaux on 05/16/2022Love the attention paid to detail. Sergio was great.Thank you for being our customer, we appreciate your kind words!
Sterling McCall Ford invites you to visit our car and truck dealership in Houston, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Houston area's most trusted Ford dealers.
ESPAÑOL: Sterling McCall Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Houston, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Ford en el área Houston.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for your kind words for David and our team! We are thrilled that you always have the best service experience here with us! Thank you for your continued business and we look forward to your next visit!
by Customer Service on 05/27/2022