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Customer Reviews of Sterling McCall Ford

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243 reviews
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  • Squeaky clean oil change!!

    5 out of 5 starsby Sharon Owens on 02/22/2022

    Awesome customer service!! My service agent was very helpful and polite. I came for an oil change and left with that plus they washed and vacuumed my car no extra charge!! Yay!! My car is now squeaky clean!
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • Great customer service

    5 out of 5 starsby F LOPEZ on 02/22/2022

    Enjoyed my time at the service department. Erick did a great job informing me throughout the service. My truck keeps running great.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • It was always good to get service done

    5 out of 5 starsby Navjeet Singh on 02/21/2022

    I am regular and it is always pleasure to get service done.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • it works!

    5 out of 5 starsby driver dave on 02/21/2022

    David was quick and getting back to me on the status of our truck even though he was out of town. I appreciate his attention to our service.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • Fine

    4 out of 5 starsby Explorer on 02/19/2022

    Service was fine within a timely manner, dealer didn’t get my appointment through the Ford Pass app so I had to wait.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • I’ll Be Back

    5 out of 5 starsby Greg on 02/19/2022

    Good people. I trust them.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • David Nguyen is the best!!!

    5 out of 5 starsby Dan M on 02/19/2022

    David helped me with a warranty issue and serviced my vehicle at the same time. He was informative and helpful!!
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/23/2022

  • Took a little bit of time but it was well worth it.

    5 out of 5 starsby Not sure on 02/18/2022

    It takes about two hours to get an oil change but once you receive your vehicle it Wicklow Be washed and tidy. The customer service is great and the ppl are super kind.
    • Thank you. We're glad that you had an excellent experience with your recent service visit.

      by Customer Service on 02/21/2022

  • Jennifer Lopez(sales) and Wally(finance) - The Dynamic Duo

    5 out of 5 starsby Jimmy H on 02/16/2022

    I purchased this F-150 from out of state because I couldn't find anything matching what I wanted in Louisiana. Jennifer helped me to get everything done online and I drove to Houston the next day and her and wally did a great job walking me through the sale. Plus she got me what i wanted for my trade. As far as I'm concerned I will use her every time I buy a vehicle from now on out of state or not.
    • Congratulations on your new car, Jimmy! Thanks for the review and kind words for Jennifer. We hope you love your new vehicle for years to come.

      by Customer Service on 02/21/2022

  • Great Buying Experience

    5 out of 5 starsby James A on 02/17/2022

    The young man that helped me purchase my new F150, Devion Baker, did a fantastic job navigating me through the process. He was extremely helpful and a real pleasure to deal with. The Finance Manager, Peter Tosh, was also very helpful with finalizing the purchase. I will definitely return to Sterling McCall Ford for service and when I'm back in the market for a new vehicle.
    • Thank you James for your kind words for Devion! We are thrilled that he provided you with a great car buying experience. Congratulations on the new vehicle!

      by Customer Service on 02/21/2022

  • Steven Barnes

    5 out of 5 starsby Milla on 02/17/2022

    Steven was awesome and helped me find the car I want with the right deal. If I ever buy a Ford again, I know where I’m going!
    • Thank you for your kind words for Steven, we appreciate it! Congratulations on the new car!

      by Customer Service on 02/21/2022

  • Good

    5 out of 5 starsby Dong on 02/17/2022

    I like the time frame they provide and get the job done on time
    • Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!

      by Customer Service on 02/21/2022

  • Best Ford service in Houston

    5 out of 5 starsby Sanjay on 02/16/2022

    They did a great job on a difficult older Ford.
    • We are happy to hear our service team was able to service your vehicle! Please let us know if we can assist you again in the future!

      by Customer Service on 02/21/2022

  • Sales

    5 out of 5 starsby Andrew Cruz on 02/14/2022

    Lalo Espinoza very professional and honest seller, I have approx. 4 years buying cars with this agency and I think it is the only one with experience and they try to give you the best deal than their other competitors, I recommend this agency if you want to buy your next new or used car, you can ask for Lalo Espinoza the best.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/15/2022

  • Took care of most of my needs

    5 out of 5 starsby Mark on 02/14/2022

    Would have been nice to be able to get a cup of coffee, but the service was great
    • Thank you Mark, we appreciate the feedback!

      by Customer Service on 02/15/2022

  • Service

    5 out of 5 starsby Andres on 02/14/2022

    a spectacular, reliable and safe service, I recommend any service for your car in this agency, STERLING MCCall FORD the Best.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/15/2022

  • Fair pricing, easy process

    5 out of 5 starsby Connor on 02/14/2022

    Lalo was great!
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 02/15/2022

  • Great sales team

    5 out of 5 starsby Santiago M on 02/14/2022

    Steven Barnes treated us well and made sure our voice was heard. He got us the truck at the price we wanted, even for the trade-in. He was pushing us too much to buy from them but he listened to what we wanted. We ended up not going to our second choice since we already liked the deal he got for us.
    • Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

      by Customer Service on 02/15/2022

  • Great Dealership

    5 out of 5 starsby Sonny on 02/14/2022

    Nice, helpful, and knowledgeable staff. Eladio was great and made the experience easy and fast.
    • Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

      by Customer Service on 02/15/2022

  • Great Experience

    5 out of 5 starsby Angie on 02/12/2022

    Really like the people especially Chaise and others. The facility comfortable and communication is great!!!!
    • Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

      by Customer Service on 02/15/2022

  • Great Experience !!

    5 out of 5 starsby DAH on 02/12/2022

    Came in for an alignment/oil change special. Sergio was my service advisor & was very knowledgeable and attentive. Have always had good experiences with the Service dept. @ Sterling McCall Ford. Highly recommend Sergio & the whole service department !!!
    • Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

      by Customer Service on 02/15/2022


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About our dealership

Sterling McCall Ford invites you to visit our car and truck dealership in Houston, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Houston area's most trusted Ford dealers.

ESPAÑOL: Sterling McCall Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Houston, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Ford en el área Houston.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area