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Customer Reviews of Sewell Cadillac

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7 service reviews
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  • Try 2 Charge 4 already paid service

    1 out of 5 starsby Ben Armstrong on 04/14/2020

    Horrible service. My wife had 2 things she wanted to look at kept out car for 4 days and in the end stated they couldn't figure out her complaints. They tried to charge us for oil change and tire rotation twice, even though we had purchased a service contract with them. To top it off the loaner we got apparently got scratched and they want to charge use 3000 dollars for something that can be buffed out. Anyway incompetent service and loaner department stay away if you don't want to get scammed.

  • 2014 Cadillac ATS

    5 out of 5 starsby Hunk Norris on 02/18/2019
    updated 02/25/2019

    The maintenance service under the warranty is amazing, I got the extended warranty and they also have been helpful, Sewell has not disappointed me at all!

  • Rubie Garcia

    5 out of 5 starsby Visit-1/19 on 01/10/2019

    Ryan Meyer was our service advisor. He attended to us immediately upon our arrival to the service department. He answered all of our questions. We received a brand new SUV as a loaner car and service was completed within a couple of hours. While we enjoyed driving the loaner car, we were glad to get back our own car. Sewell provides superior service.

  • Awesome Job

    5 out of 5 starsby Phoenix on 12/06/2018

    I have used Sewel Cadillac for a number of years and I can only say that this dealership continues to be one of the best experience I've had when dealing with my vehicles. The people are awesome even when you have to wait it seems painless. Great Job!!

  • Service

    5 out of 5 starsby ayorenee26 on 01/17/2018

    I am never disappointed at Sewell whenI get my car serviced. Everyone is nice and professional. They keep you updated on the status of your car. Prior to taking your car in they ask if you want additional services. The service managers are great. So far no issues with Sewell at all.

  • [non-permissible content removed]

    1 out of 5 starsby hotinhouston1 on 07/20/2016

    Gave me an estimate; actually work came in at 175% over the estimate.

  • Amazing Service!

    5 out of 5 starsby Evie001 on 05/06/2016

    The dealership is amazing! I Loved watching the activity that happens, the cars moving through so smoothly, and timely. I have not seen anything like this before in a car dealership. I was pleased that the techs found and resolved the problem with my car, quickly, and communicated to me. Loved my loaner vehicle.

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