Sewell Cadillac
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Dealership Service Review
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Try 2 Charge 4 already paid service
Written byon 04/14/2020
Horrible service. My wife had 2 things she wanted to look at kept out car for 4 days and in the end stated they couldn't figure out her complaints. They tried to charge us for oil change and tire rotation twice, even though we had purchased a service contract with them. To top it off the loaner we got apparently got scratched and they want to charge use 3000 dollars for something that can be buffed out. Anyway incompetent service and loaner department stay away if you don't want to get scammed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes