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Customer Reviews of Mac Haik Ford Houston

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146 sales reviews
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  • Buying A Car

    5 out of 5 starsby BoonMs on 05/21/2015
    updated 05/29/2015

    Nathan was ready to help me when I arrived, and he devoted all of his attention to me until I drove off the lot with my new car.

  • Ford Edge

    5 out of 5 starsby waynee7883 on 05/28/2015

    very helpful salesman enjoyed being with him for the afternoon so far it's a great car I really like it. thanks again

  • Great Service

    5 out of 5 starsby sai4000 on 05/19/2015

    Sales Reps were very friendly and helpful. Was available through text throughout the process.

  • Mac Haik Ford

    5 out of 5 starsby Flitsch on 05/13/2015

    Excellent visit to a car dealership. no pressure to buy very knowledgable salesman answered every question i had. We where there on a Friday night after the dealership had closed and the salesman was not in a hurry at alll to leave. He showed us how everthing worked and answered more questions for us Great Job

  • Friendly, honest service

    5 out of 5 starsby fueledguitar83 on 05/13/2015

    Friendly staff, excellent service, and top-notch facilities. What's not to like? I'll be going to Mac Hiak Ford the next time I'm in the market for a new car and will be recommending them to my friends and family.

  • A surprisingly good experience

    5 out of 5 starsby thegenesislady on 05/12/2015

    The employees made it easy for me to pick out my car and drive it out the same day. I love my new car and will be sure to recommend.

  • Great Everything!!!!

    5 out of 5 starsby jllouvier12 on 05/08/2015

    Awesome best car buying experience ever! I love my 2015 Limited Edition GT Mustang - Kona Blue Metallic. Gorgeous. Thanks Nigel and Richard!!!
  • Mac Haik Ford, a first class Ford dealer

    5 out of 5 starsby jpintx6496 on 04/28/2015
    updated 05/07/2015

    I had dealt with Mac Haik in the past, so when I started looking for a new Expedition EL I called the person I had dealt with on his cell phone, he was no longer with Mac Haik but recommended I call Ronny Ghiselli. I found dealing with him as pleasant as car buying can be and am happy with the vehicle and the deal.
  • Very Professional Salesman & Finance Department

    5 out of 5 starsby stephanieh2115 on 04/28/2015
    updated 05/06/2015

    My husband and I never felt pressured or rushed throughout the buying process. All of our questions were answered clearly, which made us feel more comfortable in our purchase.
  • Great experience, no hassle, great service, fast/efficient financing

    5 out of 5 starsby jbone4828 on 05/06/2015

    This is the second car I've purchased from Mac Haik and will buy my next one there.
  • Great Leasing Experience!

    5 out of 5 starsby Happy1239559 on 05/05/2015

    I visited Mac Haik one week prior to my lease expiring. I had completed independent research for my next lease and went into the dealership with specific information regarding the new vehicle I wanted to lease. Through Ford's X-plan website I was able to identify the specific Ford Escape at Mac Haik I was interested in leasing and was given lease quotes based on length and miles. I visited the dealership with this information and confirmed the lease price through Ford's X-plan website. It was a smooth and easy process working with Thomas! He answered all of my questions while maintaining a positive and upbeat attitude throughout the process. We were able to complete leasing paper work within the same day only spending a few hours at the dealership. We were so thrilled with his service and will definitely come back to Mac Haik to work with Thomas again in the future!
  • better than some, worse than others. not upset, but not impressed either.

    3 out of 5 starsby maadboy39 on 05/05/2015

    It was ok, this dealer had the vehicle I needed, and after some stress and negotiating I was able to purchase the vehicle at a price I could afford. Overall I was glad to get the truck I needed, but disappointed with the overall experience. Plus I don't think my vehicle was properly service ld before it was placed on the sales floor. It had a radio with a bad ground wire that I had to fix and was empty of windshield washer fluid. While not a big deal in either case, it makes me wonder what else the service department neglected.
  • Great service and great price

    5 out of 5 starsby Amylynn922 on 05/05/2015

    mak haik delivered when no one else could. Price and service was great
  • The price quoted didnt rise when I arrived to the dealership.

    5 out of 5 starsby AmeriTex on 05/04/2015

    We have all encountered this problem. We are quoted a price over the phone or via email and when we arrive to the dealership, that price has mysteriously risen. I assume that most people would just purchase the vehicle and move on but that is not how I do business. Call Lawrence at Mac Haik Ford if you want a good experience in buying a vehicle.
  • F-150

    5 out of 5 starsby F1508041 on 05/01/2015

    Everything went smoothly from ordering to delivery.
  • 2015 Ford F150

    5 out of 5 starsby ryanez29 on 05/01/2015

    Got a lot of information on the truck I was getting. Quick in and out sale.
  • See Ronnie G.

    5 out of 5 starsby alb0878 on 04/28/2015

    Good Dealer and Ronnie G is a great sale rep. I would suggest that if you are going to purchase a new car or truck to make the extra drive and see him. The facility was nice and clean and also provides food.
  • F-350 crew

    5 out of 5 starsby harglee on 04/28/2015

    I bought a Ford F-350 SuperCrew Diesel from Mac Haik Ford. Great selection and service. All the paperwork was done when I arrived which helped get me out quickly. They gave me a fair trade-in and I would recommend them for your next purchase.
  • Customer Service Excellence

    5 out of 5 starsby ademandante on 04/24/2015

    Cesar Vazquez and the team at Mac Haik Ford have demonstrated an amazing experience for a car buyer new to the Ford brand and products. The service is excellent and they truly listen to the customer.
  • Ok place to buy a new car

    4 out of 5 starsby Bbcd04 on 04/06/2015
    updated 04/22/2015

    Ok place to buy a car, felt like things could have moved a little faster. Dealership does have a large selection of cars to choose from which is nice
  • Mustang purchase

    5 out of 5 starsby Nlnbyd on 04/13/2015

    Talked with Shane Zertuche over the Internet. Drove over from Baton Rouge Friday afternoon got my wife her new mustang and was in and out within couple hours. No hassle or gimmicks. Great man to deal with. Will definitely buy from them again.

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