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Customer Reviews of Mac Haik Ford Houston

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146 sales reviews
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  • great services

    5 out of 5 starsby Yusimilorent on 04/01/2016

    My experience was very good because I feel like a family between all of sales persons because they have a hight human quality and its the most important to me

  • Friendly and great service

    5 out of 5 starsby RASCALST on 03/31/2016

    Ronny Ghiselli was kind of enough to come in early when he wasn't scheduled too. He was very helpful on showing me the Focus ST and during the test drive. He was very patient and had a few stories to tell during the test drive. When it came to the pricing, there was some confusion on what your webpage ad showed and what I was being quoted. Ronny made sure to get to my price I was expecting as close as possible. I will definitely send my friends and family to Ronny when they are in the car buying mood.

  • Enjoying my car

    5 out of 5 starsby RodolfoMorin on 03/30/2016

    Kyle was a great help finding that perfect vehicle for me. All of the effort where great and he took care of me as quickly and professionally as he could. Loving my car everyday.... Highly recommend him!!

  • Best Ford Dealership Ever

    5 out of 5 starsby Bertrand77 on 03/26/2016

    I looked online for a 2016 Mustang GT California Special. Mac Haik Ford was the dealership that had the best price. I spoke on the phone with my sales guy, Ravi, that so far has been the best auto sales person I have ever dealt with. He was very helpful locating the car and bringing it to the dealership. He went the extra mile to help me and instead of leaving on his normal schedule time he stayed late until the deal was finished. When I had a problem with the appraisal for my trade another fabulous guy came to help: Santos, the sales manager. At the financing department I got a lot of help from Carlo, the financing manager. These guys didn't waste my time playing games, they went straight to the point to address my needs and concerns. I could not have been happier. In my opinion, my sales guy, Ravi; the sales manager, Santos; and the financing manager, Carlo; are the best there is in the automotive industry. I will highly recomend this dealership to all my friends.

  • Great Service, Great Team, Great Everything!

    5 out of 5 starsby Hoyttay on 03/23/2016

    Patrick was a great help! Helped my family and I find the perfect vehicle for us. Highly recommend him!!

  • Happy Ford owner

    5 out of 5 starsby Anonymous7772 on 02/16/2016
    updated 02/29/2016

    The vehicle is awesome. Omar was great to work with. The added cost of the warranty options would have been nice to know before we hit Financing.

  • Great Service!

    5 out of 5 starsby F150L01 on 02/10/2016
    updated 02/28/2016

    I purchased a 2016 F-150 Lariat. Members of the staff were professional and fair in their dealings with me during this and previous transactions. As a repeat customer, I feel comfortable with this Mac Haik Dealership.
  • MACHAIK REVIEW FEBRUARY 2016

    5 out of 5 starsby HABHOUSTON on 02/19/2016

    Robbie was very thorough in her approach. It was a delightful experience. I would definitely recommend her and this dealership to other potential car buyers. Regards, Rick Haberman [phone number removed]
  • Great car buying experience!

    5 out of 5 starsby nonamepurch on 02/17/2016

    I purchased a new 2015 Ford Edge. I had done my online research, found the exact car I wanted, took the VIN number in, and Ellis and Logan set me right up! I walked out a couple of hours later with a new car. It was painless and hassle free. Great first-time car buying experience!
  • First new car purchase

    5 out of 5 starsby maddox151 on 02/01/2016

    Jeremy was awesome. He answered all questions that I had. He made my first new car buying experience great with out any of the unpleasant experiences that I have heard about. I look forward to contacting him in the future for my next new vehicle.
  • Mac Haik Experience

    5 out of 5 starsby Musiks12 on 01/30/2016

    I went over to Mac Haik to go look not buy. It was a used car that I was looking for . But I came out with a brand new Mustang instead. Everyone was so friendly. My salesman Joseph was very knowledgeable. Andy in finance made it happen. I would recommend Mac Haik to my friends and family.
  • Excellent service

    5 out of 5 starsby Shawtyboo34 on 01/07/2016
    updated 01/15/2016

    I came in to do a test drive and the salesman wasnt very helpful. When i went online and saw the car that i wanted that was in the price range i wanted to spend the internet team really helped me alot. Lee and Joe ROCK!!!
  • Buyer beware Lies and deception advertisements our photo shopped

    1 out of 5 starsby Mikehufford on 01/14/2016

    I drove all the way across town to look at a truck that was in excellent condition and described as excellent condition… When I arrived, the original sales person I talk to wasn't even around, somebody else came to help me and when they did they took me to the truck… The truck was beat beyond repair and had severe cracks in the fender the and patchEs looked to be made of sheet rock mud… They were asking a mid range price for an "excellent condition" truck as they describe it, and then said they could not come down on the price of the truck but the quality was garbage… Wheels bald, blinkers and indicators broken and in operative, the miles were more than they claimed… The ad said "around 200,000" and it was 275,000 miles, The paint was all scratched to hell and the truck was dented badly… The interior looks like someone tried to polish a turd with a bunch of Maguires. When I went to see if the truck would even start, it was hesitant, in the engine over revved and then bogged down to a really low idol… When I put it in reverse, the engine wouldn't stay running… And they tried to sell me this truck for $8000. Then, they tried to underbid me on my car which is to be expected, but they were about $7500 low… I expected three grand, maybe… but it seems like they want way too much meat on the bone for a trade-in. And to top it off… The salesman I worked with was hard to understand, and kept making comments that I could not hear under his breath… In short, go somewhere else because this place obviously is not interested in any kind of customer service… They just want to trick you into buying something that's overpriced by showing you nice pictures that have been Photoshopped dramatically to hide all of the major flaws and problems…
  • Excellent service

    5 out of 5 starsby manwar123 on 01/10/2016

    The moment out of my car i ave been received by your rep greeted me warmly her name Luz Elena we ahd friendly chat about my search for truck ,she professionaly explain to most of the trucks matching my requirment, fianlly we we discuss about the features of Ford 150 of 2015 color, and specifications ,she explained me every thing in the car and i fall in love with this car . She,helped me for all the remaining process and iam glad to get this car Thanks Mohammad Anwar
  • A Big Thank You

    5 out of 5 starsby srveeder on 01/06/2016

    The whole car buying experience was very professional. The salesmen were not pushy in any way, were very informative and listened to exactly what we were looking for. Offered refreshments a few times during the process. Just an overall very professional staff. Thank you to Mak Haik Ford reps.
  • Ford Trucks are the best in Texas

    5 out of 5 starsby regonzalez on 01/01/2016

    Everyone at Mac Haik Ford was informative and Considerate. We have been Mac Haik Ford customers since the late 90's, and we have always been grateful of all our vehicle. Thank you for my new F150, we will be enjoying this truck very much.
  • great dealership for sales

    5 out of 5 starsby ricardocarrera on 12/30/2015

    I came to Mac Haik Ford to work with Omar, he was very helpful with my sister and he help me out with this buy and hope to work with him again in 3 yrs. thank you
  • No sales pressure

    5 out of 5 starsby MyBlueF150 on 12/28/2015

    Excllent service, the sales person Omar Padilla focused on showing us the car features rather than pressuring us to buy which helped us decide.
  • Review

    5 out of 5 starsby Customer6255 on 12/28/2015

    Great buying experience! MacHaik met and exceeded my buying experience. I will recommend this dealership for anyone that asks.
  • Great service

    4 out of 5 starsby 4710salvi on 12/25/2015

    Very friendly and helpful staff and good service. Very knowledgable about the cars.
  • New Car

    4 out of 5 starsby Fordgirl01 on 12/22/2015
    updated 12/28/2015

    Ford Explorer. Sales staff was very friendly and made us feel welcome.

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