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Customer Reviews of Mac Haik Ford Houston

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146 sales reviews
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  • Exceptional car buying experience.

    5 out of 5 starsby Robotman on 12/20/2015
    updated 12/28/2015

    My salesman, Jeremy, has sold me cars before. He anticipated that I'd want the Shelby GT 350 because I own other collector cars. He ordered the car several months ago for me. We negotiated a fair price and the car was delivered shortly after it arrived. I'm impressed with the car due to some subtle changes which enhance comfort, eliminate blind spots, and of course the performance. I've dealt with Andy in the finance department before. He understands what added features I like for example extended warranty and anti theft systems. He handled the transaction promptly. My experience with this sale was exceptional. Thanks.

  • Great Salesmen and Pricing

    4 out of 5 starsby buffhomer on 12/19/2015
    updated 12/28/2015

    I had a little trouble at first getting someone on the phone or via email (I'm an Internet customer) to take me seriously but finally Edwin Bryant stepped in and took care of me. Between he and Santos the deal went quickly and smoothly. Edwin even made sure a last minute special request I had was taken care of. The pricing was untouchable by any dealer within a 1,000 mile radius. Would definitely recommend Mac Haik and Edwin in the future.

  • Excellent Service

    5 out of 5 starsby LCHouston7674 on 12/17/2015

    My husband and I came by to just look at a new Escape. I had a cold and did not feel well. I had shopped online that day and had a good idea of what I wanted. Kevin V. came out and asked if he could help us and I told him what I wanted and he said "No Problem!" And we drove out in about an hour with my new Escape. We did not even have our trade in with us at the time. We have never purchased a car that fast. Two years ago We moved from Ford to Mazada and the first survey I received from Mazada I told them that their Service was no where near the wonderful, fast and efficient service offered at Mac Haik Ford and that night (12-12-15) they more than proved it! The only regretful thing is that I left poor Kevin with my cold germs! Sorry. LC Houston

  • Great service and don't trust the Carpro. He is payed off.

    5 out of 5 starsby Jmattbryan on 12/03/2015

    I went to Russel and Smith Ford and was treated poorly and when I call up they told me that they would do everything to put me in a truck I never thought I could get. Will buy my parents trucks here soon.

  • Great dealership!!

    5 out of 5 starsby jnhjohnson on 11/30/2015

    From the time we walked in the door till the time we drove away was a very relaxed no pressure atmosphere. Our salesman Jeremy Hall was very knowledgeable on the ford products and understood what we wanted and help us find the right truck in no time. Definitely one of the easiest buying transactions we have experienced in a long time. Keep up the good work MAC HAIK!!!!!!

  • Best Ford dealership in Texas

    5 out of 5 starsby Luisbps374 on 11/28/2015

    Best Ford dealership in TEXAS. The Overall experience was unbelievable, from the customer service all the way to the price of my vehicle. I have over 10 Ford dealerships within my home town and decided to drive 353 miles to get my new truck. Mr. Clair and his professional staff, made it all worth my drive and time.

  • Good dealership so far

    4 out of 5 starsby AlboTransport1 on 11/21/2015

    I purchased a lincoln mks. With 80 k miles. The service was overall good, they did their best to make sure I'll buy this car, helped me to get it financed. One thing I am not happy about is, the car is used I was totally aware of that, but steering problem happened the next day o bought the car, an did get a positive answer, if they're going to fix it, they're answer was you bought the car as is. But hello, this is a big dealership, the car should come out, in good safe driving condition, plus it's 15 thousand dollar car. So looks like I will have to spend couple of hundred dollars more to make the car good condition. Overall it's a good dealership.
  • New truck

    5 out of 5 starsby Richarb24 on 11/20/2015

    Purchased a New F150 XLT. Salesman Hunter was very helpful and knew the vehicle well. great staff. Love my new ride.
  • "Marvin is the Best!!!"

    5 out of 5 starsby DChungRay on 11/17/2015

    My experience here has no words, by far Marvin Barnes exceeded and went above and beyond for my husband and I. We bought both cars from Marvin and was very happy in doing so. Marvin made sure we found what we were looking for, he was patient , professional and understanding.We were satisfied with our purchase and would definitely recommend this dealership and anyone we know to go see Marvin Barnes.
  • Ford

    5 out of 5 starsby jrienstr on 11/08/2015
    updated 11/17/2015

    I appreciated the little to no haggled price, on site inventory,, and the ease of making the purchase compared to my experiences with previous purchases
  • Totally satisfied.

    5 out of 5 starsby TheGrinch6319 on 11/17/2015

    I purchased a new 2015 Mustang Eco-Boost Premium. The car was exactly what I was looking for and the salesman did a great job helping me get it.
  • what a great place

    5 out of 5 starsby mustang9195 on 11/02/2015
    updated 11/16/2015

    man i coulnt be more happier thank you mac haik and hunter for your help couldnt be more pleased, u have my future business and thank you again
  • Easiest car deal ever !

    5 out of 5 starsby Sassygirl9691 on 11/02/2015
    updated 11/16/2015

    Awesome ! Purchased my 2015 Ford Fusion last week and it was the easiest most friendly deal yet. Joe Robertson is a great salesman, totally trusted him. Thank you !!
  • 2015 Ford Expedition

    5 out of 5 starsby Retater on 11/09/2015

    Kevin Van Winkle and the team did an excellent job of assisting me in the purchase of my 2015 Expedition and thaking care of all my needs!
  • Our Experience

    5 out of 5 starsby Valerie6113 on 10/30/2015
    updated 11/11/2015

    Bernard worked so hard to help us understand and he followed through with every detail without Bernard we probably would not have bought the truck from Mac Haik Ford although this is our third vehicle that we have purchase from Mac Haik Ford.... Barry also went the extra mile to find us a better finance company.With both Bernard and Barry our purchase and experience was Outstanding
  • MAc Haik Ford Experience

    5 out of 5 starsby Fordtruck5694 on 10/27/2015

    I made an internet inquiry on a F150 truck. Ford salesman Omar responded promptly. Omar was able to offer suggestions on a truck based on my wish list. We quickly got a deal done once I arrived at the dealership after driving past several other Ford Dealerships along the way.
  • 2015 F-150

    5 out of 5 starsby C1238346 on 08/23/2015
    updated 10/26/2015

    Jim Talbot was incredibly knowledgeable about the truck I was interested in. Very concise and did exactly what he said he would do. I appreciate the outstanding help with purchasing my new truck and will recommend to others.
  • 2015 Ford Expedition EL

    5 out of 5 starsby Michael2532 on 10/20/2015

    Me and my wife purchased a 2015 Ford Expedition EL. The service was great and the staff was just as good. I also want to thank Andy for his assistance with the finance portion. My only two regrets were that the bank he found wouldn't approve us do to the fact that I'm in the military and moved overseas. I do understand the risk that they would be taking becuase of the fact they have no banks here in Germany. The second regret was actually doing more research on the vehicle prior to purchase. I lost 300 pounds of towing compared to my 2007 Ford Expedition EL, and the sound system is far worst than my previously own SUV. In short I hope that the future Expediton ELs go back to a V-8 with the towing capacity of the 2007 models and a better sound system. All in all the dealership was very good and if those modifications get made in the future we will be returning customers to purchase it.
  • Great services!

    5 out of 5 starsby Kenhouston on 10/18/2015

    The service was great! Hunter was my sales person and he treated me like family, I would definitely recommend my family and friend's to Mac Haik Ford. They have gone out of their way to get me in the car that I really wanted and they definitely exceeded my expectations. Thank you
  • Awesome

    5 out of 5 starsby NNaquin on 09/22/2015

    The service at Mac Haik Ford is fantastic. A coworker recommend Mac Haik and we were very satisfied. Mr. Ronny helped us find the Ford F-150 with everything we wanted. Mr. Ronny is very helpful and courteous. We will definitely go again for our next truck.
  • Used Car Purchase

    5 out of 5 starsby Drew_from_MD on 08/28/2015

    Just wanted to say Dan Davis (used cars) did a great job with my purchase at Mac Haik Ford. Worked hard to get me a fair price and the extras necessary to make the deal. Would recommend him to anyone in the market for a used car.

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