Customer Reviews of Fredy Kia
Review type:
Excellent
by Nicole Mauro on 05/17/2025
I went to Fredy Kia to really just look and price check some vehicle, a gentleman name Raymond asked if he could help me, I asked for two vehicles to look at and of course I got stuck on one! Raymond got paperwork together very fast! Before… I knew it I was out of there in my new SUV!! He gave great service, very polite, and helpful! If you need a vehicle go to Fredy Kia and ask for Raymond!! The finance manager was great as well, the whole staff is great!!
173 reviews
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Excellent
by Nicole Mauro on 05/17/2025I went to Fredy Kia to really just look and price check some vehicle, a gentleman name Raymond asked if he could help me, I asked for two vehicles to look at and of course I got stuck on one! Raymond got paperwork together very fast! Before… I knew it I was out of there in my new SUV!! He gave great service, very polite, and helpful! If you need a vehicle go to Fredy Kia and ask for Raymond!! The finance manager was great as well, the whole staff is great!!A votre service
by Lawrence Roberts on 05/20/2025Great service in a friendly atmosphere. Cheerful staff makes service enjoyable.Swift and Seamless
by Pea on 05/08/2025I was due for my very first oil change and was 250 miles away from having to schedule it. Not knowing that Kia doesn’t do same day appointments and needing to know how their systems worked, I went in Wednesday morning (May 7, 2025) and… asked a representative and was redirected to service. The service department was actually able to take me in as a walk-in customer due to a cancelled appointment. Upon receiving that and a 2-3 hour approximate time to wait, my car’s service was actually done in about 25 minutes. Overall, the service was very excellent, all sales representatives and service advisors were hospitable and resourcseful, and for my visit to be accompanied by an impromptu appointment, I really do give my greatest regards towards this dealership with the systems presented.Oil change
by V Hernandez on 05/07/2025Came in for an oil changed they did it way before the time. I thought it would take it even came back washed and they even rotated my tires. Wow that service.In ‘n Out
by Beeski on 04/20/2025They are every well put together and they are quick and they help you get what fits you.Very friendly and knowledgeable service advisor
by Stevie Bernal on 04/11/2025Definitely recommend this place . They have the right people working here. Especially Ashley, she always goes above and beyond to help out with my cars needs . She is always on point with all my vehicles needs and services! If you all have… a chance to stop by Freddy Kia service department ask for Ashley!!!!!!Good job kia
by Jamelia Evans on 03/29/2025My first time bringing my 2025 k4 for oil change and had to problems quick and easy process thanks kiaLove Fredy Kia
by Happy Fredy Kia customer on 03/10/2025This is my fourth vehicle from this dealership. I like that the salesman isn’t annoying and he waits for you when you are ready to purchase. And when I was ready it only took less than two hours.Best experience
by Africa Rogers on 03/01/2025I liked that they didn’t automatically turn me down. They worked with me and my boyfriend on cars. We applied for 2019 and they but us both in 2022/2023. Will definitely recommendKnowledgeable, honest and great turn around time!
by Laura G on 02/26/2025Jay was not only knowledgeable, professional and informative, he had assisted us before we even brought the car in. We called to make an appt, which he did, while recommending that we try a couple of things as we waited for our appt. His… advice was easy and helped a little. When we came in, he remembered our conversation and was able ti identify the issue. We will definitely come back!Best Services in town!!!
by Ray Cervantes on 02/12/2025They really take great care of you at this location. The staff is very humble, and their customer service is amazing. Patricia answered all my questions and made me feel at ease. They serviced my car thoroughly and even cleaned it. The only… thing I would suggest is adding a little car freshener—it would be a nice touch!Service review
by RK on 01/30/2025updated 02/06/2025I did have trouble setting up a service appointment at Freddy Kia as I did not purchase my car from them. They couldn't find me in the system when I arrived for servicing but were able to quickly sort out the issue. I am happy with the car… servicing. All my questions were addressed and they did a good job.Liz is a great help
by Richard on 02/01/2025My experience was good overall and Liz is there at any time for questions/concerns. She was great thru out the whole processService
by Service on 01/24/2025Went in for oil change and tire rotation. Had to get a part replaced. Jay was great with day to day communication and relaying information. Great customer service.Quick and painless 😊
by Trouble on 01/01/2025Nice people and quick serviceGreat Service, Manager Kept it 100
by Michi P on 12/28/2024I initially came to this dealership to get another review or another opinion because I was going to purchase the same vehicle at another dealership. However I liked the fact that the Manager came with both the agents that were assisting me.… He introduced himself and asked me what was my motivation to sell or trade in my vehicle. He did tell me what his opinion and recommendation was which I valued. He was very down to earth and wasent annoying like some other people at dealerships. I eventually left because I wanted to think about whether or not we wanted to purchase a vehicle there. Their service was great but I still wanted to see if I could get another opinion or something more competitive. In the end I went back at night to review the numbers. We weren’t able to do the finance option due to us being upside down which I understood and that wasent anyone’s fault. The manager took the time to explain everything to me as to why it wouldn’t be beneficial for us to go with a finance deal. However he gave us the option to lease and in the end it worked out for us in our situation plus less money down and the payments weren’t bad at all in my opinion. The interest rate was nice since Kia has some great rates right now. They had some very nice cars in their lot too so there’s a lot to choose from honestly. I appreciated the fact that they stayed until last 9 to get everything done and answer all of our questions. Luis and Alberto assisted us. They were professional and not annoying like some other agents at dealerships. We went to over 5 dealerships in Texas and in the end we went with Fredy. We love the car. It’s also not deep into Houston so it’s easy to get there and not have to go through the downtown area. I felt that they really wanted us to get the best deal in terms of what would work for us and benefit our situation. I would recommend them to anyone.Oil change
by Eduardo Munoz on 12/28/2024The service was awesomeGreat Experience!
by Sean S on 12/26/2024Purchased a 2025 K4. Had originally looked at buying a preowned but it was sold. Spoke to Randy Jackson. We discussed me needs for my job and we decided a new Kia with full warranty would be the best thing for me. No regrets. Everyone was… honest and up front. Could not ask for a better experience.Great service
by Jordan on 12/21/2024I like that Kia was cooperative and very understanding of my issues and wanted to take care of me.Location 249!!!!!
by Derrick on 12/10/2024updated 12/17/2024Location 249 was very helpful and found me a truck fast and the one I was looking forQuick and Clean
by Gracie on 12/09/2024updated 12/17/2024Very customer oriented!
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About our dealership
Welcome to the Fredy Kia website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Kia car, truck, or SUV you will find it here. We have helped many customers from Houston, Baytown, Conroe, Deer Park, Friendswood, Channel View, League City, Clear Lake, Missouri City, Pearland, Rosenberg, Sugar Land, Texas City, Alvin, Galveston, Lake Jackson, La Porte and Spring find the Kia of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Fredy Kia has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Texas Kia dealer, we have a huge selection of new and used vehicles from which to choose. Fredy Kia online and offline customers enjoy vehicle specials every day.
What sets us apart
#1 Volume Kia Dealer in Southwest Region
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish