Freeman Buick GMC
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Customer Reviews of Freeman Buick GMC
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Freeman GMC Treated me fair and great
by Bdub2025 on 05/17/2025
Todd Dietel explained everything to us on both of the trucks I just looked at first day, didn’t test drive any because of time restraints. We came back next day and test drove a 2025 Sierra 1500 SLT 4WD just like the 2021 I had. Again Todd… was patient and explained all the new features on 2025 SLT and Denali we drove. Again we left and had planned on looking where I bought last time. Enjoyed our experience and trade numbers so well, we made an offer third day and came back and bought on 4th day. I’m 67 and have bought many cars for my family over the years. Totally best experience I’ve had and gave Todd and Freeman info to good friend about ready to try new GMC.
Barry W
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42 reviews
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Freeman Buick
by DeeHolla on 02/19/2015updated 03/05/2015As usual Ray is great! He knows the issues with my car and helps me deal with them. One suggestion, add check battery cables to the normal maintenance check or even at oil changes. If the battery was located in the engine then someone… would have seen the cables starting to corrode rather then being under the seat and no one checks. As a result the battery cables corrode and the car is rendered useless when the corrosion cuts the power from the battery.The Freeman family is great business to work with
by Les_Fenton on 02/25/2015Really liked the fact that the amount of time it actually took to buy a vehicle is much less than the experiences we have had in the past. Always enjoy working with the employees of any Freeman dealership.Great job, please don't push unneeded services!
by FrogFan on 01/28/2015updated 02/09/2015I needed scheduled service -- oil and filter, tire rotation, and cabin filter. Services were performed while I waited and my car was ready in less than 1.5 hours. Excellent! The one thing I didn't like was that the service writer… recommended a front-end alignment and one other item that would have cost me almost $200! I wish your folks would not do that. He didn't push hard, and I had the sense to say "no", but I wish I didn't have to. A car with 22K miles should not need a wheel alignment -- that's why the manual doesn't call for one!Twenty thousand mile service
by CharlesJewett on 01/27/2015updated 02/09/2015Work was finished quickly. My only complaint is that I left the dealership after requesting a call when the work was done, but the call never came.2015 GMC Sierra
by djracing on 01/09/2015updated 01/16/2015John Duggan was my salesman and is awesome to deal with.Great guy!Seth was my finances guy and he too was a pleasure to complete the sale with.I love my Sierra and will HIGHLY recommend your dealership anytime!A1 sales, service, & body shop
by bk1913 on 01/12/2015Service was great & the body shop was also. A great BIG THANK YOU to Josh Lamb. He was FANTASTIC during the entire process.We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Josh and our team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Victory Buick GMC team
Very friendly folk
by frank1212 on 01/07/2015Very friendly folk (but I do miss the fresh fruit that you had on top of the refer in the Waiting Room)We appreciate your marvelous feedback, Frank. It is our commitment to ensure quality customer care by providing comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Victory Buick GMC team
2007 Buick LaCrosse
by history_diva on 12/19/2014I've been bringing my 2007 Buick LaCrosse to Freeman for the last seven years and have had great service each time.Best experience buying a vehicle ever!
by DJ_Palmore on 12/19/2014Fred was very prompt in communicating back and forth about what he could do. He found me a vehicle that he did not have in stock and made the deal happen. I cant wait for my next vehicle so I can work with him again. Easiest and fastest… car buying experience ever.Shawn Anderson of Grapevine Buick Freeman tops in customer service skills
by orioles_1 on 11/13/2014updated 12/08/2014I now ask for Shawn Anderson who is the best in my 40 years of working with Auto departments in the states of New York and Texas. Hands down his customer service skills are on another level even above excellent. If you could rank him on… a scale of one to ten he gets an eleven.Warm Personalize Service From A Family Owned Business
by TGHT on 11/14/2014updated 12/08/2014Edwin Ferguson is the best ambassador Freeman could ask for!!!! He spent so much time explaining every aspect of the Acadia Denali to me and patiently answered all my questions. That's why I bought the car and not a Highlander Platinum.Outstanding
by Frank1212 on 11/17/2014It's always a pleasure to take our cars to Freeman Buick GMC. Folk are friendly and the work is excellent: A+ !!Always satisfied.
by Mark_99 on 11/05/2014I am always very satisfied with Freeman Buick GMC service. Shawn Anderson, the service consultant who I always try to work with is great at what he does.Freeman Grapevine
by KFacio on 10/28/2014Mark Gremminger is awesome!!! A very friendly and helpful gentleman. Mark always returns calls timely and keeps us updated on progress of services while car is at his facility. One of the best decisions we made when we selected him as our… Freeman Grapevine service contact when we purchased our new Buick LaCrosse in 2011!!Routine checkup (oil change, tire rotation, etc.) of 2007 Buick LaCrosse
by history_diva on 10/27/2014I came in on a Saturday and the associate Wray Hebert was helping other customers before I arrived. I had to wait a little but Wray 's courtesy and great service attitude at that time was commendable. I have been taking my car to Freeman… since I bought it new from another GM dealership in 2007. Their service has always been top-notch. Highly recommended.Service
by VanT on 10/12/2014updated 10/27/2014Excellent service. Provided a loan car, called me as soon as truck was ready and told me to return loaner and pick up my vehicle at my convenience.Good car service from Freeman Buick GMC
by Mabes on 10/12/2014updated 10/27/2014My car needed new front brakes. My service rep is Mark Gremminger and he is a credit to your dealership. He is very knowledgeable, helpful, friendly and always does a great job of explaining what is to be done and he can answer all my… questions about the service to be done for my car. Also, I appreciate the van service you offer. The driver, Ben, is very pleasant to ride with and also very courteous and helpful. Yes, I would recommend your dealship to friends and familyPleased!
by Hwc on 10/10/2014updated 10/26/2014Mark is outstanding! He kept us apprised and was so pleasant and knowledgable. The cost was exactly want he told us. The technician came in several hours early to be sure our Yukon was ready on time. I wish I knew his name!I still love my 07 Acadia it's one of GM's best.
by UGW on 10/03/2014updated 10/22/2014Freeman has a very professional and courteous staff. Shawn is a real asset to the department. The repairs were covered by warranty and in view of the miles(89,000) all I can say is thank you GM and thank you Freeman.Awesome service representative in Wray Hebert!
by Keithjgray on 10/07/2014updated 10/22/2014Wray Hebert was exceptional at helping me with my service needs. Until now, I didn't care who took care of my Denali's service. I do now! Wray went above and beyond and I really appreciated it.Jacob Cliff
by jscliff1148 on 09/22/2014updated 10/06/2014I had a very easy and enjoyable transaction with Shone and Bill. Would highly recommend both individuals to family, friends and colleagues.
GMC Sierra 1500
GMC Acadia
GMC Sierra 2500HD
Ram 1500
About our dealership
Thank you, Barry, for your kind words and for sharing your wonderful experience at Freeman Buick GMC! We're thrilled to hear that Todd provided you with valuable insights on the 2025 Sierra 1500 SLT and Denali and that you found the process so enjoyable. It’s fantastic to know that you felt supported throughout your journey. We greatly appreciate your trust in us and your referrals. We look forward to welcoming you and your friends back in the future! Enjoy your new truck! Sincerely, Freeman Buick GMC Team
by Freeman Buick GMC on 05/19/2025