Freeman Buick GMC
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Dealership Service Review
service Rating
Great job, please don't push unneeded services!
Written byon 01/28/2015
updated 02/09/2015
I needed scheduled service -- oil and filter, tire rotation, and cabin filter. Services were performed while I waited and my car was ready in less than 1.5 hours. Excellent! The one thing I didn't like was that the service writer recommended a front-end alignment and one other item that would have cost me almost $200! I wish your folks would not do that. He didn't push hard, and I had the sense to say "no", but I wish I didn't have to. A car with 22K miles should not need a wheel alignment -- that's why the manual doesn't call for one!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable