Freeman Buick GMC

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9:00 AM - 9:00 PM
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9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Freeman Buick GMC

5.0
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
sales Rating

My experience with FreemanBuick/GMC

by Vonceil on 04/08/2017

Cody Wildman, sales associate, assisted me three years ago to purchase a 2014 Acadia so I asked for him again because he treated me professionally and I felt comfortable with him. I appreciate his help. After many purchases with Freeman it's my go-to dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
42 Reviews
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service Rating

Service Review

by Mark_Estep10 on 04/13/2017

The service was excellent, I was there less than 2 hours for a full service. It was great as usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My experience with FreemanBuick/GMC

by Vonceil on 04/08/2017

Cody Wildman, sales associate, assisted me three years ago to purchase a 2014 Acadia so I asked for him again because he treated me professionally and I felt comfortable with him. I appreciate his help. After many purchases with Freeman it's my go-to dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Customer for Life !

by Amado33 on 04/05/2017

The staff made me feel at home even though it was my first time there. I saw nothing but smiles!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Vehicle purchase

by debugdoug on 11/01/2016

They were very friendly and not pushy like a lot of dealerships. Very knowledgeable in the products which helped to pick the best vehicle for my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

We Could Not Be More Pleased w/Freeman GMC

by charliez47 on 08/25/2016

Rick Murray, of Freeman GMC sales department, was absolutely wonderful. He is THE main reason we decided to purchase/lease from Freeman. He had an assortment of vehicles for us to test drive and evaluate. We never felt pressured at all. He was patient, accommodating, etc. throughout the entire process. We had a great buying experience. Once we made our decision, Rick sat with us in the vehicle as we learned some of the features, set up our On Star, etc. He and Freeman GMC are exceptional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Outstanding Service

by E_Bates on 06/28/2016

The service department handled my repairs professionally. My vehicle was returned washed and cleaned. The problem I was having was corrected to my satisfaction. I have never had a problem that was not addressed promptly by this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Acadia / Denali

by yorkie6 on 06/08/2016

Mark Taylor was fantastic in everything he did to help us make decisions with our vehicle,teaching us all the features and setting up the OnStar. Thanks Mark

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy to work with

by Tomrfry on 05/25/2016

Easy to work with, everything clearly laid out, friendly people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No Hassle Purchase Experience

by Stacy_in_DFW on 03/08/2016

Shone Alestock was our salesperson each time we have purchased at Freeman. This is the third vehicle we have purchased from Freeman. As long as we continue to purchase GMC and Buick vehicles we will return to this dealer. Each purchase has been stress free and no hassle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

It was a pleasure

by scammedoldfool on 03/01/2016

It was the best car buying experience in my 50+ years of car buying. Rick Murray was a pleasure to do business with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Online appointment scheduling doesn't work

by TXMikey on 04/13/2015

The service dept was very quick and efficient with the actual work. Unfortunately, the appointment process was not. I made an online apt request on Tuesday in response to an email received from you. I received no response by Friday to confirm the appointment, and had to call the dealership to confirm. When I spoke with the service writer, he had received the request but had not sent any confirmation. This is the 3rd time I've tried to make an online appointment, and have not received responses or confirmations on any of them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Oil Change

by Marci_G on 03/26/2015

Shawn was a wonderful service representative. He always goes above and beyond the mark to make sure we are satisfy. Thank you Shawn!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The Freeman family is great business to work with

by Les_Fenton on 02/25/2015

Really liked the fact that the amount of time it actually took to buy a vehicle is much less than the experiences we have had in the past. Always enjoy working with the employees of any Freeman dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Freeman Buick

by DeeHolla on 02/19/2015

As usual Ray is great! He knows the issues with my car and helps me deal with them. One suggestion, add check battery cables to the normal maintenance check or even at oil changes. If the battery was located in the engine then someone would have seen the cables starting to corrode rather then being under the seat and no one checks. As a result the battery cables corrode and the car is rendered useless when the corrosion cuts the power from the battery.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great job, please don't push unneeded services!

by FrogFan on 01/28/2015

I needed scheduled service -- oil and filter, tire rotation, and cabin filter. Services were performed while I waited and my car was ready in less than 1.5 hours. Excellent! The one thing I didn't like was that the service writer recommended a front-end alignment and one other item that would have cost me almost $200! I wish your folks would not do that. He didn't push hard, and I had the sense to say "no", but I wish I didn't have to. A car with 22K miles should not need a wheel alignment -- that's why the manual doesn't call for one!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Twenty thousand mile service

by CharlesJewett on 01/27/2015

Work was finished quickly. My only complaint is that I left the dealership after requesting a call when the work was done, but the call never came.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

A1 sales, service, & body shop

by bk1913 on 01/12/2015

Service was great & the body shop was also. A great BIG THANK YOU to Josh Lamb. He was FANTASTIC during the entire process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2015 GMC Sierra

by djracing on 01/09/2015

John Duggan was my salesman and is awesome to deal with.Great guy!Seth was my finances guy and he too was a pleasure to complete the sale with.I love my Sierra and will HIGHLY recommend your dealership anytime!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very friendly folk

by frank1212 on 01/07/2015

Very friendly folk (but I do miss the fresh fruit that you had on top of the refer in the Waiting Room)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2007 Buick LaCrosse

by history_diva on 12/19/2014

I've been bringing my 2007 Buick LaCrosse to Freeman for the last seven years and have had great service each time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best experience buying a vehicle ever!

by DJ_Palmore on 12/19/2014

Fred was very prompt in communicating back and forth about what he could do. He found me a vehicle that he did not have in stock and made the deal happen. I cant wait for my next vehicle so I can work with him again. Easiest and fastest car buying experience ever.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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