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Mac Haik Ford Lincoln Georgetown

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Customer Reviews of Mac Haik Ford Lincoln Georgetown

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134 reviews
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  • Servicing my 2011 F-250 4x4 King Ranch Super Duty

    5 out of 5 starsby Randy Harris on 08/10/2021

    Jason Norman has advised me on servicing needs for my Super Duty pick up since I purchased it new from Mac Haik Ford in January of 2011. He has been great to work with and as always he is friendly, professional, efficient, and thorough. Thank you, Jason, for taking good care of me and my Super Duty.
  • Restored Faith in the Process!

    5 out of 5 starsby C. Persons on 06/05/2021

    A great buying experience! From the moment I walked through the door until I drove away from the lot, I was treated wonderfully. Throughout the process from looking, reviewing options, finalizing the deal, and then prepping for my exit, the sales team remained committed to a pleasant experience and positive outcome. Thanks to Edgar Cruz and his coworkers for renewing my faith in honest and transparent car sales. Highly recommend Mac Haik Ford!
    • Hi, our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

      by Denver Ray on 06/07/2021

  • Purchasing my ford

    5 out of 5 starsby Daniella on 05/27/2021

    It went smooth and easy. Very good service and I am totally satisfied.
  • Outstanding

    5 out of 5 starsby Elizabeth on 04/03/2021

    We had an outstanding experience and received professional and friendly Customer Service where the Sales Representative worked to meet our needs and was honest. Thank you!!!
    • Hello Elizabeth, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Sue Tilly on 04/06/2021

  • Experience at Ford Mac hail

    5 out of 5 starsby Perrypa on 03/17/2021

    Salesman, Doc, was very helpful/ knowledgeable about the car and took the time to show us the features of the vehicle.
  • Great service

    5 out of 5 starsby Ellsworth on 01/05/2021

    Service person very informative with maintenance and future maintenance check ups.
  • Excellent

    5 out of 5 starsby Dmendez on 01/01/2021

    Our salesperson was very knowledgeable of the truck we bought, he answered all our questions.
  • F250 service

    5 out of 5 starsby Will Arnold on 12/28/2020

    always attentive and gets the job done.
    • Will, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

      by Sofia Peters on 03/02/2021

  • Review

    5 out of 5 starsby Guyfromhome on 11/30/2020

    The salesman Toby made the buying process very easy. There was no aggressive sales tactics. I told multiple friends about the dealership. I’m happy and would buy another vehicle there.
    • We are happy Toby could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

      by Sofia Peters on 03/01/2021

  • F250 Super Duty

    5 out of 5 starsby AndrewJ39 on 11/17/2020

    Great experience that was mostly handled over text and the phone before going to the dealership. They were very flexible to get the deal done before ever stepping foot into the dealership.
    • Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sofia Peters on 02/27/2021

  • Service on my MKC

    5 out of 5 starsby Barbara on 09/12/2020

    The staff was very helpful and respectful.
  • the works

    5 out of 5 starsby rbeaver on 09/01/2020

    quick lane was pretty quick as advertised
    • Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for your business! Take care!

      by Monica Pacheco on 09/04/2020

  • Best car buying experience ever!!

    5 out of 5 starsby ACollard on 08/03/2020

    Hands down the best car buying experience. The salesman Shaun was very attentive, helpful, patient and knowledgeable, answered all of our questions and gave plenty of helpful info. There were an abundance of vehicles in stock to choose. Dillon in finance was wonderful, knowledgeable and professional as well. They did not waste our time going back and forth or keep us waiting as in the usual car buying games. All straight forward and a pleasure to work with to get us the best deal and zero percentage financing to boot. Great experience from the moment we walked in the door. Very friendly welcoming environment. Did not feel pressured or rushed at all. They listened to us and went above and beyond to meet our wants and needs. I would highly recommend Mac Haik in Georgetown as your “go to” dealership!!
  • Excellent Service

    5 out of 5 starsby Ken Texas on 07/17/2020

    Excellent Service. Super helpful
  • Jason Norman is the best!

    5 out of 5 starsby BryanATX on 07/01/2020

    Jadon Norman is the best service advisor at Heik Fird. Very professional and great communication
  • Great Service

    5 out of 5 starsby Roger W on 06/12/2020

    From the service writer to the clerk at the pay window, and all the people in between, Mac Haik Ford has the best service department in the business. They are efficient and thorough and they do the job professionally and on time. I can't say enough good things anout my experiences with them.
    • Roger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

      by James Mann on 06/16/2020

  • Service department is not as good as expected of Ford name

    1 out of 5 starsby Dissatisfied on 05/05/2020

    Service department lacks professionalism and customer relations skills with customer and between their own departments. Service department was not friendly and communicated poorly to us. Sales department stepped up to help and did a better job helping us when Service couldn’t.
    • Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact Duane Harris at 512-930-8301 and we will do our best to make this better. We hope to hear from you soon. Take care!

      by Helen Gutierrez on 05/07/2020

  • 2020 F150 platinuim 4x4

    5 out of 5 starsby esmith908 on 05/04/2020

    This is my fourth F150 I have bought from Mac Haik Ford in Georgetown . Tx . The first one was in 2008. I have over the years continued to have an excellent experience with this Ford dealership. I expect a lot from a dealership when making the commitment to buying a new vehicle and the staff at Mac Haik have always made this process a comfortable one both during and after my purchase.
    • Hi Esmit, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Mac Haik Ford!

      by Monisha Ross on 05/07/2020

  • Great customer experience

    5 out of 5 starsby farissr on 01/02/2020

    Kevin was great showing me the differences between cars, and explaining all the details on features available. He was also really helpful getting several financing scenarios for me.
    • Farissr, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

      by James Mann on 01/07/2020

  • Car owner

    4 out of 5 starsby j@mhford2019 on 12/13/2019

    My over-all perception is that they are understaffed for the volume of work they have.
    • Thanks for taking the time to leave feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Kari Jones on 12/16/2019

  • They got the job done!

    4 out of 5 starsby CarloJr on 12/02/2019

    Kevin and his team executed a great game plan. Worked with me on price to make the sale. Another dealer would not. Everyone involved in the paperwork to close the deal was exceptional. I’ll let you know about service to my Ford XLT at a later date.

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